Trigana Air

1. Find Flights

You can always find the widest selection of Trigana Air flights for the best prices when shopping on our website. Simply enter your desired destination and travel dates, and our advanced search feature will locate the most affordable Trigana Air tickets, based on your needs, in a matter of seconds.

2. Purchase / Buy Online

Our user-friendly website layout and features make it easy to book airfare without a travel agent. Search based on your desired destination, travel dates or airline, and we’ll provide accurate and detailed information about the flights available. Even better, we provide ticket prices that can’t be beat anywhere else on the web.

3. Receive e-Ticket

To make the booking, payment, check-in and flying processes easier on our customers, we use e-Tickets instead of old-fashioned printed tickets. E-tickets can be printed in the comfort of your home or saved on your laptop, smartphone or tablet to be presented to the Trigana Air representatives at the airport.

4.Show e-Ticket at the Airport

We will send an e-Ticket to your email inbox as soon as you’ve completed the booking and payment processes. You will then use your e-Ticket to check-in for your flight at the airport. Simply display your e-Ticket on your laptop, smartphone or tablet for the Trigana Air representative, and he or she will print your boarding pass. The revolutionary e-Ticket now makes the airport check-in process easy and stress-free.

Trigana Online Web Check-in

Trigana Air provides an online check-in feature to make the process of flying easier for travelers. Passengers can avoid potentially long check-in lines by checking-in in the comfort of their homes. Please visit Trigana Air’s official website for more information about the airline’s online check-in feature.

Buy Your Ticket on Mobile Phone

You don’t need to download an app to enjoy the convenience of booking airfare from your smartphone or tablet. Simply log onto our website on your mobile device to book flights, make secure payments and start planning your getaway in a matter of minutes.

Trigana Group Bookings

We are always pleased to help you book your group getaways. Trigana Air offers special ticket prices to groups of 10 passengers or more. Contact our Customer Care team for more information regarding your upcoming group travels.

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Best fares and promo tickets

Trigana Air Promo 2016

Trigana Bagage Allowance and Regulations

You are allowed to bring maximum 20kg of checked baggage flight with Boeing. For flight with ATR maximum baggage 10kg. hand baggage maximum 5kg. Excess baggage will be charged as per existing rule.

Trigana Safety

Trigana Air flights always meet the highest standards for safety and security. All aircraft are equipped with seatbelts, oxygen masks, emergency exits, flotation devices and additional safety features. The Trigana Air staff and cabin crew are professionally trained to provide the highest levels of service while also ensuring passenger safety.

In Flight Service

Passengers are offered a bottled beverage during flight, but in-flight meals and snacks are not provided by Trigana Air.

Trigana Terminal

Trigana Air arrives and departs through Terminal 1-C at Soekarno-Hatta International Airport in Jakarta, Indonesia.

Trigana Airline Review
I flew with Trigana Air from Pangkalanbun to Surabaya, because I saw they were offering a special promo ticket price. The flight is only a little more than 1-hour long, so I figured I’d give a new airline a try. The Trigana Air staff was friendly, the flight was on time, and I was on my way to my friend’s house in Surabaya before I knew it. There’s no doubt I’ll be recommended Trigana Air to my friends who often use low-cost carriers to fly around Indonesia. The amazingly cheap ticket price was a great perk too.
DAVID YOUNG
Trigana Airline Review
Trigana Air is my new favorite Indonesian airline. I usually fly the short flight from Pangkalan Bun to Semarang with Garuda Indonesia, but I flew with Trigana Air on my last trip in December. I love flying with Garuda, but Trigana Air’s airfare was so much cheaper, I chose them instead. I was pleasantly surprised by the free baggage allowance, attentive staff and free bottle of water in flight -- perks that you don’t always enjoy with such low ticket prices.
josh fleming
Trigana Airline Review
Trigana Air is one of the first low-cost Indonesian airlines I’ve found that offers ultra cheap promo ticket prices and doesn’t end up charging extra fees at check-in. My flight was only about an hour long, but I was given a free checked baggage allowance, and the check-in agent gave me the option of choosing the exit row for additional leg room. The flight was only about an hour long, but I was blown away by the exceptional service and reliability for such a low price.
june baker

Trigana Air Passenger Rating

4.2/5From 646 Votes

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Safety Rating

Seat Comfort Rating

Food Rating

Punctuality Rating

Do I need to pay Departure Tax at the airport when flying with Trigana?

Travelers are no longer required to pay additional taxes at the airport when flying with Trigana Air or other Indonesian airlines. As of February 2015, the Indonesian government requires that all taxes are included in the price of the flight ticket. This regulation applies to all domestic and international flights departing from Indonesia.

What aircraft does Trigana use?

Trigana Air operates a variety of aircraft ranging from cargo planes to passenger planes for short or mid-range flights. The airline is equipped with seven ATR 42 aircraft, three ATR 72 aircraft, five Boeing 737-200 aircraft, four Boeing 737-300 aircraft, two Cessna 206 aircraft and one DE Havilland Canada DHC 4 special cargo aircraft. The ATR 42 is Trigana Air’s frequently-used regional airliner, which seats between 40 and 50 passengers. The Boeing 737 aircraft, manufactured by Boeing Commercial Airplanes in the United States, are also used as passenger aircraft for short to medium-haul flights.

How much is an infant / child fare for Trigana flights?

Infants under the age of 23 months fly for a special infant ticket price. However, ticket prices for children over the age of 2 years are the same as adult ticket prices.

How can I get a refund for Trigana ticket?

gana Air does allow passengers to receive refunds for cancelled flights. However, the amount of the refund depends on the time the cancellation is made. If the cancellation is made on the day of departure without warning, the purchaser is subject to a cancellation fee of 80-percent of the base fare. Cancellations made between 24 hours before departure and 3 hours before departure are subject to a fee of 75-percent of the base fare. Cancellations made between 48 hours and 24 hours before departure are subject to a fee of 50-percent of the base fare. Cancellations made more than 48 hours before departure are subject to solely Trigana Air’s administrative fee. The airline’s administrative fee for all cancellations, despite when the cancellation is made, is 50,000 IDR. Trigana Air is entitled to make changes to flight schedules or cancel flights if necessary for safety, commercial or technical reasons. If a flight cancellation or delay does occur, Trigana Air will provide a flight change or replacement as soon as possible. Any changes will be announced to passengers through the airport’s communication system or via telephone. If any flight is cancelled by Trigana Air and an alternative is not provided, the customer will be refunded 100 percent of the ticket price paid.

Trigana Contact / Customer Service

Find additional information on Trigana Air’s regulations, services, flight routes and more by contacting the airline’s customer service team directly at one of the following addresses or phone numbers.

Address:
Head Office Complex
Puri Sentra Niaga Jl. Wiraloka Block D 68-69-70.
Kalimalang. Jakarta 13620.
INDONESIA
Phone:(021) 8604867 - 8604868 - 8604869 - 8604870
Fax: (021) 8604866
Email: customerservice@trigana-air.com
Official website: http://www.trigana-air.com

We accept ATM / bank transfers, e-payments and credit cards

Customer Service 24/7

(+62) 81 22444 0000

Book a ticket online or over the phone!

Our friendly Customer Care Team provides fast responses to your questions 24 hours a day. Make sure you visit our Help pages where a wide range of topics is covered. We are also available on Live Chat and social media.