Qatar Airways Customer Service — How To Get Help Fast?Airline Contacts, Call Centers, Phone Numbers, And Offices (2023 Guide)
Undoubtedly, Qatar Airways is one of the most reliable airlines in Middle East. Its customer service is top-notch: contact via call centers, sales offices, emails, and airport helpdesks are responsive and often work 24/7. However, there can be occasions when things go south and busy call centers won't answer your calls immediately.In this article, our experts have compiled the best ways (and important tips) to get in touch with Qatar airlines staff for quick assistance and troubleshooting. Not only in Qatar, but all over the world when traveling abroad.
Qatar Airways customer service and office contacts in Qatar (Doha, Al Khor), UAE (Dubai, Abu Dhabi), Saudi Arabia (Riyadh, Jeddah, Damman), Jordan (Amman), Oman (Muscat), Iran (Tehran), Lebanon (Beirut), USA (Dallas, Los Angeles, New York, JFK, Boston, San Francisco SFO, Seattle, Washington DC), Australia (Adelaide, Brisbane, Sydney, Melbourne, Perth), UK (Birmingham, London, Heathrow, Leeds, Nottingham, Manchester), Scotland (Glasgow, Edinburgh), Canada (Vancouver, Montreal, Toronto, Ottawa), South Africa (Cape Town), Nigeria (Lagos), Egypt (Cairo), India (Goa, Chennai, Mumbai, Kerala, Hyderabad, Delhi, Dhaka), Ireland (Dublin), Austria (Vienna), Croatia (Zagreb), Greece (Athens), Switzerland (Zurich, Geneva), Malaysia (Kuala Lumpur), Indonesia (Jakarta, Bali), New Zealand (Auckland), Nepal (Kathmandu), Italy (Rome), Norway (Oslo), Germany (Berlin, Frankfurt), France (Paris), Poland (Warsaw), Spain (Barcelona), Sri Lanka (Colombo), Philippines (Manila, Cebu, Clark), Thailand (Bangkok, Phuket), Maldives, Seychelles, Japan (Tokyo), Pakistan (Karachi, Lahore), Singapore, Uganda (Kampala), Vietnam (Hanoi, Ho Chi Minh), Zanzibar (Dar Es Salaam), and more.
Best ways to contact Qatar Airways
We know it all too well. Hours of waiting at a helpline just to have the call dropped. The ordeal of rescheduling canceled flights. Delayed refunds. Contacting customer service for any issue or concern can prove challenging and universally frustrating.
The goal of this article is to help you get the answer from Qatar Airways as quickly as possible. Let’s start with the basics – depending on the nature of your inquiry, you may contact the airline in one of the following ways:
| 974 4023 0000 | global call center |
|---|---|
| regional numbers | call centers in other countries |
| +974 4023 0023 | Privilege Club frequent flyer program |
| 1 (877) 777-2827 / 1-802-213-8448 | to hold your booking up to 72 hours |
| 974 4423 7999 | Discover Qatar (tours, hotels, airport services) |
| +1-833-607-2675 | Qatar Medical Assistance |
| +1-833-607-2675 | hotline for travelers with disabilities (TTY) |
Do you really need to call Qatar Airways?
Experienced travelers always use self-service options online or through the airline app first to see whether the problem can be solved without the help of an agent over the phone. For example, there’s no need to contact Qatar Airways customer service if you just want to check the status of your booking, change the date of your flight, or cancel your trip – you can do this by visiting Manage Booking section of Qatar‘s website (you will need booking reference or ticket number and passenger’s last name).
Basically, before contacting Qatar it’s always a good idea to check their support pages such as Help Center, Travel Alerts, Newsroom, Travel Requirements, and General FAQ. They often provide answers to the most common questions and problems you may have. This can be a real time-saver when you take into account the call center wait times.
If you need help with a reservation made not through the Qatar Airways website/app but with a third-party such as OTA, travel agent, etc – try contacting their sales office for quick assistance.
Requesting a refund
If you want to request a refund, there’s no phone number to make contact – it can only be done via the qatarairways.com website. To request a refund, log in to your account on Manage Booking section of the website by providing your last name and the confirmation number of your flight reservation. You’ll then have the option to request a refund or check its status.
Changing a flight online can sometimes result in errors. Moreover, your issue can be simply too complicated to handle without some assistance from the airline. In that case, here is the list of Qatar Airways support channels you can use to contact and ask for help:
| call centers | phone numbers by country |
|---|---|
| regional offices | Qatar's sales offices near you |
| emails | useful email addresses |
| group bookings | request a quote |
| baggage tracking | to track delayed or damaged baggage |
| online chat | customer service live chat |
| currently not available | |
| social media | Twitter and Facebook for direct contact |
| Help Center | general help articles |
| FAQ | FAQ pages |
| Travel Alerts | updates on travel |
| Travel Requirements |