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| Kiosk Check-in | opens 24 hours before departure | closes 75 minutes before departure |
|---|---|---|
| Online Check-in | opens 48 hours before departure | closes 4 hours before departure |
| Counter Check-in | opens 3 hours before departure | closes 1 hour before departure |
| KL Sentral Check-in | opens 8 hours before departure | closes 3 hours before departure |
| Free Baggage Allowance | Business: 40kg, Flexi: 30kg, Shuttle: 30kg, Value: 20kg, Super Saver: 0kg | |
| Hand Luggage | 7kg, 56 cm x 36 cm x 23 cm (Economy) | 10kg, 56 cm x 36 cm x 23 cm (Business) |
| Boarding Gates Closing Times | 15 min before departure (Boeing) | 10 min before departure (ATR) |
| Call Center | (+60) 603 7841 5388 | 8am – 10pm daily |
| [email protected] | 8am – 10pm, Monday – Friday | |
| Destinations | Australia, Bangladesh, Cambodia, China, Hong Kong, India, Indonesia, Japan, Malaysia, Myanmar, Nepal, Philippines, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam | |
| Fleet | Boeing 737-900ER, Boeing 737-800, ATR72-600 | |
| Skytrax Rating | 4/10 | |
