Through the lens of AI

Online reviews from passengers are invaluable for determining if Batik Air is the right choice for you. However, manually sifting through countless reviews can be incredibly time-consuming and impractical.

As AI excels at quickly processing large volumes of data, we’re adopting it as a tool for sentiment analysis. It detects the emotional tone in Batik Air reviews, and quickly gauges travelers’ opinions on the airline’s offerings. We summarize them into concise and informative snippets to help you understand how other travelers feel about Batik Air.

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Passenger reviews

An overview of the passenger experience on Batik Air — encompassing both the strengths and weaknesses as reported by travelers:



Passenger's experience

Drawing from a diverse array of passenger feedback, this is what it's truly like to fly with Batik Air. Learn about the airline class of service, seating choices and comfort, baggage policies, Wi-Fi, and ticket flexibility.

What can I expect when flying with Batik Air?

When flying with Batik Air, you can anticipate a straightforward, no-frills travel experience with a focus on affordability.

The airline operates a relatively modern fleet and covers a moderate range of mostly regional destinations. While in-flight amenities are limited and may not include complimentary meals or entertainment, the airline generally provides basic comfort. However, be prepared for the possibility of flight delays and inconsistent customer service, as these are common criticisms in passenger reviews.

Overall, Batik Air offers decent value for money, particularly for budget-conscious travelers.

What are the seating options?

Batik Air Seating Classes:

  • Economy Class: Offers basic comfort tailored for short to medium-haul flights, with limited amenities.
  • Business Class: Provides a premium experience with wider, reclining seats and additional amenities like in-seat power outlets.

Is Batik Air economy comfortable?

Batik Air’s Economy Class is generally considered to offer basic but adequate comfort.

The seating is designed for short to medium-haul flights and offers limited amenities. While it may not be luxurious, it is in line with industry standards for budget carriers. Overall, if you’re looking for functional comfort without added frills, Batik Air’s Economy Class should meet your expectations.

What is the baggage allowance?

Batik Air Baggage Allowance:

Domestic flights:

  • Economy Class: 20 kg of checked baggage
  • Business Class: 30 kg of checked baggage

International flights:

  • Economy Class: 20 kg of checked baggage
  • Business Class: 30 kg of checked baggage


  • All Classes: One piece of carry-on luggage not exceeding 7 kg, with dimensions not exceeding 40 x 30 x 20 cm.

Does Batik Air have Wi-Fi?

Batik Air does not offer in-flight Wi-Fi services across its fleet.