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Etihad essentials

Search Etihad flights, find the optimal deal and book your air ticket online.

Learn about checked and hand luggage regulations on Etihad flights.

Manage the flights you've booked: edit and update information, change dates, retrieve and re-print your e-ticket, and more.

Save time and check-in online to receive your Etihad boarding pass before arriving at the airport.

A flexible plane ticket allows you to change the time and date of your flight, free of charge. Learn about Etihad flexible booking policy.

More comfort for less: ticket classes you can book on Etihad flights, and how to upgrade without breaking the bank.

All you need to know about the Etihad loyalty program and booking flights using miles.

Guidelines on how to return an airline ticket and get your money back.

Get in touch with Etihad: customer service numbers, flight booking over a phone, airline's official agents, and more.

Etihad Airways dataset
IATA / Flight CodeEY
Commenced Operations2003
SkyTrax Rating4/10
Airline Alliancesnone
HubsAbu Dhabi International Airport
HeadquartersKhalifa City, Abu Dhabi, United Arab Emirates
FleetAirbus A320-200, Airbus A321-200, Airbus A321 Neo, Airbus A350-1000, Boeing 777-9, Boeing 787-9, Boeing 787-10
Frequent Flyer ProgramEtihad Guest
Free Baggage30-50 kg (checked) / 7 kg (cabin)
Free mealsyes, food and beverages (including alcohol) are complimentary in all cabin classes across the entire Etihad network
Inflight Wi-Fiyes, complimentary Wi-Fi access for First Class passengers or Etihad Guest Platinum members and paid Wi-Fi packages otherwise
Flexible Ticketsyes
Official Websiteetihad.com
Kirim
User Review
4.6 (338 votes)

Is Etihad a good airline?

Etihad Airways is the second-largest carrier in the United Arab Emirates, serving many destinations across Africa, the Americas, Asia, Europe, the Middle East, and the Pacific. The airline offers 4 different ticket classes – Economy, Business, First, and The Residence. Etihad Guest, Etihad Airways’ frequent flyers program, rewards passengers with miles every time they fly with Etihad or one of their partner airlines.

In 2016 Etihad was awarded 5-star airline status on Skytrax, but in 2019 this score was downgraded to 4 stars. According to numerous travelers, Etihad service quality declined recently, as the airline started charging for premium drinks and snacks, and stripped short-haul aircraft of in-seat screens to save on fuel costs. Despite this, there is no doubt that Etihad has one of the best premium cabins in the industry, including the elegant and spacious First Class Apartment, and The Residence – a unique class not seen with any other commercial airline.