Up-to-Date (2024) List of AirAsia Offices

Contact your local AirAsia agent or official sales office. Addresses of ticketing/booking offices in Asia Pacific: Malaysia, Indonesia, Australia, Hong Kong, India, Philippines, Singapore, Thailand, Vietnam, and more.

Written by Maksim Koval
Updated on 23 March 2024

AirAsia main sales offices

Here’s the list of main AirAsia offices around the world:

AirAsia sales offices
CityAddressPhone Number
BaliSun Boutique Hotel,
JL.Sunset Road No.23,
Kuta, Badung,
Bali, Denpasar,
+0361 767465
BeijingChaowai Soho,
Room 0163A, Block C,
Chaowai Soho, Chaowai Street,
Chaoyang District,
Beijing, China
+8610 59005707,
+8610 59005706
Chennai123/124, Ispahani Centre,
Nungambakkam High Road,
Chennai 600 034,
Tamil Nadu, India
+91 044-4857 4505,
+91 044-48574506
Hong Kong174A, Peninsula Centre,
67 Mody Road,
Eat Tsim sha Tsui,
Kowloon, Hong Kong
+852 28966309,
+852 27218328
Kuala LumpurAirAsia Berhard RedQ,
Jalan Pekeliling 5,
Lapangan Terbang Antarabangsa
Kuala Lumpur (klia2),
64000 KLIA,
Selangor, Malaysia
+60 3-8660 4333
MandalayChan Aye Thazan Township,
73rd Street,
Township Street,
Mandalay, Myanmar
+959 761252525,
Phnom PenhPhnom Penh International Airport,
National Road No.4,
Kakab Commune,
Posenchay District,
Phnom Penh, Cambodia
+855 81 777 988
SelangorAirAsia Berhard RedQ,
Jalan Pekeliling 5,
Lapangan Terbang,
Antarabangsa Kuala, Lumpur (KLIA2),
64000 KLIA,
Selangor, Malaysia
+60 3-8660 4333
SingaporeChangi Airport,
80 Airport Blvd ROW 9,
Passenger Terminal 1,
Singapore 819642
+65 6542 1248
Vietnam62 Nguyen Cu Trinh,
Pham Ngu Lao Ward,
District 1,
Ho Chi Minh City,
+84 2838388678,
+84 2838388679

Australia: AirAsia offices

AirAsia doesn’t have any official sales offices in Australia. The fastest way to get help is to use their Live Chat, or contact the airlines through other Customer Service Channels.

Some Australian airports have AirAsia check-in counters, open 3 hours prior to departure:

  • Perth International Airport, Australia – check-in counter at Terminal 1
  • Sydney Kingsford Smith International Airport, Australia – check-in counter at Terminal 1
  • Melbourne, Australia  – check-in counter at Avalon Airport
  • Gold Coast, Australia – check-in counter at Coolangatta Airport (international departures hall)
  • Darwin International Airport, Australia  – check-in counter at the international departures hall

Please note that check-in counter staff can only give you some basic information, help you with checking in your flight and baggage, and provide you the boarding pass. For any other issues you need to contact AirAsia Helpline.