Qantas Airways Flight CenterCheap ticket search & booking
Luggage fees included
Ticket prices for different sizes of checked luggage
Prices you love
Always the lowest fares to all destinations, no hidden fees
Flexible tickets
Free ticket changes and easy refunds (offer may vary by ticket class)
Qantas Airways cheap flights to Australia, Canada, China, France, Germany, Greece, Hong Kong, India, Indonesia, Italy, Japan, Malaysia, Netherlands, New Zealand, Philippines, Singapore, South Africa, South Korea, Taiwan, Turkey, UK, US, and Vietnam
Qantas tips & tricks
80-hour rule for seat selection
Because Qantas restricts access to sought-after seats to elite frequent flyers, you may not see those seats as available during the booking process. But these restrictions are lifted 80 hours before a flight. So, if you want to snap up your favorite seat, log in to Qantas Manage Booking 80 hours before departure, check for previously unavailable seats, and change your seat selection. Please note that some seats (as emergency seats with extra legroom) are available at an additional cost, with prices starting at 10 AUD (~7.5 USD).
Best times to call Qantas
Qantas call centre wait times may be frustratingly long unless you have a high Qantas Frequent Flyer status (Platinum or Gold). Even if Qantas offers a call-back service, it doesn’t reduce the overall waiting time. To decrease lengthy periods on hold, try to call Qantas at off-peak times during the middle of the week. Experienced Qantas customers suggest that the best time to call is early in the morning (4 am – 7 am AEST). Also, late hours on weekends can increase the chance for your call to be answered promptly.
Save 99.50 AUD on Qantas Frequent Flyer membership
Qantas Frequent Flyer program is free for citizens of countries other than Australia and New Zealand. Although, if you live in those two countries, you can take advantage of this promo code to also join the Qantas loyalty program without paying a 99.50 AUD membership fee.
Before you fly
| IATA/flight Code | QF | |
|---|---|---|
| Ticket Classes | Economy Premium Economy Business First |
|
| Free Checked Baggage | 30-70kg | free baggage allowance depends on route, ticket class, and Qantas Frequent Flyers status |
| Free Cabin Baggage | 10-14kg | |
| Free Inflight Meal | yes, complimentary meals on most domestic and international flights | |
| Inflight Entertainment | yes | |
| Free Inflight Wi-Fi | yes | |
| Flight Date Change | yes (fee applies) | |
| Destination Change | yes (fee applies) | |
| Name Change | yes (fee may apply) | |
| Cancellation Refund | yes (fee applies) | |
| Flexible Tickets | yes | |
| Check-in Methods | web, mobile, airport counter, airport kiosk | |
| Check-in Times | domestic flights: 24 hours to 30 minutes before departure | international flights: 24 hours to 60 minutes before departure |
| Baggage Drop | domestic flights: up to 30 minutes before departure | international flights: up to 90 minutes before departure |
| Boarding Gates Closing Times | 15 min before departure | |
| Customer Service Channels | phone, e-mail, online chat, Twitter, Facebook, help pages | |
| Frequent Flyer Program | Qantas Frequent Flyer | |
| Subsidiaries | QantasLink, Jetstar, Jetconnect | |
| Airline Alliances | Oneworld | |
| Partner Airlines | Air France, Air New Zealand, Air Vanuatu, Aircalin, Airnorth, American Airlines, Asiana Airlines, Bangkok Airways, British Airways, Cathay Pacific, China Airlines, China Eastern, China Southern, Emirates, Fiji Airways, Japan Airlines, Jetstar, KLM, QantasLink, Solomon Airlines, SriLankan Airlines, | |
| Headquarters | Mascot, Australia | |
| Airline Hubs | Brisbane Airport, Melbourne Airport, Sydney Airport, Adelaide Airport, Dubai International Airport | |
| Destinations | Argentina, Australia, Austria, Bahamas, Bahrain, Bermuda, Canada, Chile, China, Egypt, Fiji, France, French Polynesia, Germany, Greece, Hong Kong, India, Indonesia, Iran, Italy, Japan, Malaysia, Mauritius, Mexico, Netherlands, New Zealand, Pakistan, Papua New Guinea, Philippines, Serbia, Singapore, Solomon Islands, South Africa, South Korea, Syria, Taiwan, Turkey, United Arab Emirates, United Kingdom, United States, Vietnam, Zimbabwe | |
| Popular Routes | Melbourne - Sydney, Singapore - London, Brisbane - Cairns, Perth - Broome, Sydney - Brisbane, Brisbane - Townsville, Sydney - Adelaide, Canberra - Brisbane, Brisbane - Longreach, Adelaide - Alice Springs, Brisbane - Melbourne, Melbourne - Perth, Perth - London, | |
| Fleet | Airbus A330-200, Airbus A330-300, Airbus A380-800, Boeing 737-800, Boeing 747-400ER, Boeing 787-9 | |
| SkyTrax Rating | 6/10 | |
Cabin class review
Qantas Economy Class
- complimentary standard seat selection
- seat pitch of 30"-31"
- seat recline of 4"-6"
- 30kg of checked baggage (2 pieces up to 23kg each)
- inflight meals including a welcome drink, wines, wines, and snackbars
- inflight entertainment
- amenity kit (selected flights)
- lounge access (Frequent Flyers and Qantas Club members).
Cabin class review
Qantas Premium Economy Class
- separate space for Premium Economy cabin with 32 or 40 seats
- seats with 42" pitch, 19.5" width and 9" recline
- 40kg of checked baggage (2 pieces up to 23kg each)
- inflight dining with extensive menu and wine list
- snacks and drinks in self-serve bars (B787-9 and A380 aircraft)
- inflight entertainment with larger screen and noise-canceling headphones
- amenity kit on overnight flights
- power access and USB ports (selected aircraft)
- dedicated check-in and priority boarding lane
- 30%-90% more expensive than Economy Class
Cabin class review
Qantas Business Class
- private Business Suite/Skybed that reclines to a fully-flat bed
- seats with 78" pitch, 21.5" width
- 40kg of checked baggage (3 pieces up to 32kg each)
- cotton duvet, mattress, and a European style pillow
- personal on-demand inflight entertainment system with large HD screen and noise-canceling headphones
- inflight dining, including wines and champagne
- stylish Qantas Curates amenity kit to take home
- priority check-in and dedicated boarding lane
- access to Qantas Business lounges
- 80%-120% more expensive than Premium Economy
Cabin class review
Qantas First Class
- spacious individual First Suite, armchair with in-seat massage
- bedding down service: 212cm long bed with pillow, cotton woven throw, duvet, and memory foam mattress
- 50kg of checked baggage (3 pieces up to 32kg each)
- restaurant-style dining experience
- snacks, light meals, prestige wines, spirits available at any time
- luxurious amenities
- personal on-demand inflight entertainment system
- dedicated First check-in area and fast-track through immigration
- priority boarding access through a dedicated lane
- First Lounges, with signature menu and private business suites,
- complimentary spa treatments (Sydney and Melbourne lounges)
- ~100% more expensive than Business Class
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Customer Support
The complete guide on how to reach Qantas call centers, when are the best times to call, and how to choose the right customer support channel. Tips on Qantas SMS and call-back services, hints to make your flight change and refund process faster.
Qantas Tips & Tricks
Adjust your travel dates
Prices skyrocket during holidays – watch out for local holidays and adjust your travel dates to avoid expensive tickets. Cheap flights are non-existent during popular “red days” like Chinese New Year or Idul Fitri. Prices can go as high as 5 times the price of the ticket for non-peak dates.
Get them early
To enjoy low price tickets, get them early – at least 3-4 weeks in advance. Near your travel date, Qantas prices will start skyrocketing and you will be paying a premium price targeted at latecomers. Use our Cheap Flight Center to find the dates with the lowest fares.
Watch for a good sale
Qantas publishes its web promotions frequently. To get a great bargain be sure to watch the sales on their website over the course of several weeks. Subscribe to their newsletter and follow Qantas accounts on social media. Or just use Promo Radar that collects promotions from all airlines in one place.
Fly around the world with the Qantas Oneworld Award
Oneworld is a multi-city award program on steroids that lets you fly around the world in exchange for your Qantas Points (as little as 130,000 Points in Economy or 300,000 Points in Business class). You can travel up to 35,000 miles with up to 16 flight sectors. A quick comparison with a return ticket from Australia to London which costs 110,000 Points, makes Oneworld probably the best way to redeem Qantas Points! There’s a small catch though – you will also need to pay a cash component to cover taxes and airline surcharges, most likely A$1,000 – A$2,000.
Find best Qantas economy seats
Contrary to the popular view, not all economy seats on a plane are created equal. Some seats have slight advantages over others. It all depends on the aircraft, so we recommend visiting the SeatGuru website, where after entering your flight number you will be presented with a detailed seat map. Hover over individual seats to compare quality, and check out other travelers’ reviews. Detailed seat maps on Qantas website may also be useful.
Tight airport connection?
Pick a set near the front of the plane if you booked connecting flights. Two or more flights on one ticket often have a tight airport connection, so being near the front exit door can shave 5–10 minutes off your deplaning time, especially on larger planes. Yes, Qantas charges extra fees for those seats, but it may be worth it.
Use SMS service for fast customer service feedback
Qantas recently introduced a convenient SMS service as a part of its Customer Support. It appears that SMS-es get replied much quicker than calls, live chat messages, e-mails, or even social media DMs. Reportedly, the Qantas staff that you can reach via SMS is much more knowledgeable and experienced than those who serve other support channels. To text Qantas via SMS, use 0477 QANTAS or 0477 726 827. Please note that Qantas SMS service is available to customers within Australia only.
Lost baggage prevention
Avoid lost luggage nightmare by removing old tags on your suitcases. Tags are printed with a barcode which is used for identification and tracking – so the old tags can really confuse baggage handlers and the conveyor belt scanners. They are one of the reasons so many bags miss their flight or get misrouted.
Book with a travel agent if your card is not accepted
If Qantas does not accept your credit or debit card, try to book your flight with one of our partners instead. Start with a flight search, then choose the partner offering the best deal for your ticket. Being independent OTA (Online Travel Agent) they focus on having the widest range of payment methods available – including most credit/debit cards, PayPal, Stripe, Google Pay, cryptocurrency, and more.
Frequently Asked Questions
Qantas FAQ
Q: Is Qantas a safe airline?
A: Yes, Qantas is a safe airline with an excellent safety record. Since the New Guinea Highlands crash of the small Havilland Dragon plane in 1951 (3 people killed), Qantas did not have any fatal accidents. In 2020 Qantas has been named The Safest Airline in the World by AirlineRatings.com with the highest possible Safety Rating of 7/7.
Q: Does Qantas use Boeing 737 Max?
A: No, at the moment, Qantas does not use any Boeing 737 Max planes.
Q: Where does Qantas fly in Europe?
A: Qantas flies to the following European countries: Austria, France, Germany, Greece, Italy, Netherlands, Serbia, and Turkey.
Q: What's included on Qantas domestic flights in Economy Class?
A: On most economy domestic flights Qantas serves complimentary meals or snacks. There is also a free checked baggage allowance and inflight entertainment included with every Qantas domestic flight ticket.
Q: How can I get a discount on Qantas flights?
A: To get a discount on Qantas flights, you can redeem your Frequent Flyer points, or look for sales and promotions on the Qantas Promo Radar page.
Q: Does Qantas serve free alcohol on international flights?
A: Yes. Qantas serves free alcoholic beverages in every ticket class on international flights.
Q: How early should I arrive at the airport?
A: Qantas recommends arriving at the airport at least 2 hours for domestic flights and 3 hours for international flights. This allows for the less rushed and stressful travel experience. The real optimal arrival time depends on the airport, your baggage (checked baggage to drop off or hand luggage only), your knowledge about airport procedures and time of the year. For busy holiday periods, special events or even weekends, you should add more time, just in case.
Q: What travel documents do I need?
A: To check-in for domestic flights, you need an identity card (driver license, social security card, passport) and your Qantas booking reference (printed on your e-ticket itinerary receipt). If you are a Qantas Frequent Flyer / Qantas Club member, it's advisable to bring the adequate card with you. To check-in for international travel, you need a passport that is still valid for at least another six months. Additionally, to avoid problems at the destination, please make sure you have the applicable visa and a return (or an onward) journey ticket.
Q: What happens if Qantas cancels my flight?
A: If Qantas cancels your flight, the airline typically rebooks you on the next available departure. In some cases you may receive Flight Credits to be used for new booking of your choice. You can also request a full refund, usually at no additional cost.
Q: How much does it cost to cancel Qantas flight?
A: Qantas cancellation fees are steep and vary depending on the route. For example, the cancellation fee for a domestic (within Australia) flight in Economy Flex class stands at 99 AUD. The annulments of international trips are much higher - the cancellation of a flight from Australia to the US costs 400 AUD (Economy Sale) or 200 AUD (Economy Saver). In addition to the cancellation fee, Qantas charges a service fee of 45 AUD (domestic) or 77 AUD (international) for bookings changes made via telephone, at the airport, or Qantas travel outlets. There is no extra fee if you do it yourself on the Qantas website.
Overall
User Review
( votes)Qantas Review
Being the second oldest independent airline in the world, Qantas is also undeniably one of the best airlines. It serves more than 180 destinations across the globe. Economy Class travelers have access to an abundance of services including comfortable seats with plenty of legroom, personal screens with a wide selection of movies, sports, news and music channels, delicious cuisine plus beverages and snacks, magazines, and more. Flying Business Class with Qantas opens a world of luxury: comfortable leather seats and cozy seat-bed, a wide selection of excellent cuisine, wines and spirits, laptop ports, large personal screens with a huge selection of TV channels to choose from, video on demands, in-flight duty-free shopping and much more. Qantas airline is one of traveler’s best choices in Asia Pacific.
