How to get cheap flights
MethodWhy it worksSavings
Booking directly with airlineOTAs and travel agents often up the price by adding a service fee2% — 10%
Flying on weekday
Weekend flights tend to cost slightly more More →5% — 10%
Group bookingAirlines offer discounts for groups of 9+ travelers More →5% — 20%
Layovers / stopoversNon-direct flights with layovers/stopovers often offer lower fares10% — 20%
Flying early morning
Lower demand for flights departing 1am - 5am15% — 20%
Early booking
As departure day nears, airfares start to rise More →10% — 30%
Flying during low-seasonLess demand = lower prices10% — 30%
Booking round-trip flightsAirlines encourage longer commitment by offering discount10% — 35%
Frequent flyer programsAirlines offer discounts to foster customer loyalty10% — 40%
Sales and promotionsAirlines often offer special promotions to boost demand Promotions →10% — 50%
SuperDealsExpert-picked deals are much cheaper due to insider knowledge SuperDeals →40% — 80%
Air Traveler Club™Free newsletter with airline sales, promotions, and SuperDeals Sign up →40% — 80%

Why is Garuda Indonesia so cheap on ATC?

Garuda Indonesia can be extremely cheap when you seize opportunities such as ‘mistake fares‘, sudden price drops, sales and promotions or employ strategies like hidden city ticketing. Moreover, Garuda Indonesia flights associated with their main Indonesian hub airport — are typically priced lower due to the benefits of economies of scale and streamlined operations.

Airline flight super deals
A few examples of SuperDeals sent to ATC subscribers.

Air Traveler Club has a team of experts who diligently monitor for price reductions, promotional offers (often not widely advertised), under-the-radar airline sales, and other potential savings on flights. In the case of Garuda Indonesia, we particularly focus on tracking prices for flights originating from their Jakarta hub.

These valuable findings are then promptly relayed to our subscribers as exclusive SuperDeals.

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Garuda Indonesia reviews 2023,A.I. summary

We let the A.I. analyze thousands of Garuda Indonesia reviews for an averaged, more accurate rating and opinion. Please note: this is an experimental feature.

★★★★☆ 4/5 good

Overall rating

Airline services rating
Baggage handling★★★★☆
Seat comfort★★★★☆
Customer support★★★★☆

Is Garuda Indonesia a good airline?

Garuda Indonesia is considered a good airline by passengers, a sentiment substantiated by its 4/5 rating, largely owing to its reliable service and high-quality in-flight amenities.

In comparison to other airlines in the same league, Garuda Indonesia offers an expansive network, serving a wide array of destinations across the Asia-Pacific region, the Middle East, and Europe. While not necessarily the cheapest option available, the airline’s pricing strategy is competitive, offering a balance of cost and comfort.

Passenger reviews often commend the airline’s attentive service but also occasionally point out inconsistencies in the food quality. Overall, Garuda Indonesia is widely perceived as offering good value for money, blending comfort, service, and reliability into its fare structure.


  • In-flight service: Passengers frequently commend the attentive and courteous service offered by the airline’s cabin crew. This includes swift responses to passenger needs and an overall hospitable atmosphere.
  • Cabin comfort: Reviews often highlight the spacious and comfortable seating arrangements, especially in Business and First Class. Even in Economy, the legroom and seat comfort are generally above the industry average.
  • On-time performance: Garuda Indonesia is lauded for its punctuality and reliability. Passengers appreciate the timely departures and arrivals, which make for a hassle-free travel experience.


  • Inconsistency in food quality: While some passengers appreciate the culinary offerings, there are frequent mentions of inconsistency in food quality, varying from route to route or even flight to flight.
  • Limited global reach: Despite its expansive network in the Asia-Pacific region, the airline’s global footprint is comparatively limited.
  • High costs for additional Services: Reviews indicate that the cost for additional services, like excess baggage or specific seat selection, can be on the higher side.

Passenger's experience

Is Garuda Indonesia a budget airline?

No, Garuda Indonesia is not a budget airline but a traditional, full-service carrier. It is one of the largest airlines in Indonesia, a member of the SkyTeam, and it offers a broad spectrum of services that distinguish it from budget airlines. These include free checked baggage, complimentary meals and beverages (even in Economy), on-board amenities (blankets, pillows, sometimes noise-cancelling headphones) on long-haul flights, and a wide range of in-flight entertainment.

Furthermore, Garuda Indonesia provides multiple travel classes, such as Economy, Business, First — each with varying levels of comfort, space, and amenities. In contrast, budget airlines typically offer only Economy class with minimal benefits.

What can I expect when flying with Garuda Indonesia?

When flying with Garuda Indonesia, passengers can expect a full-service experience characterized by meticulous in-flight service and comfortable seating options that range from standard Economy to lavish first-class suites.

The airline offers a wide range of in-flight entertainment and dining choices, although the consistency in food quality may vary. As a member of the SkyTeam alliance, frequent flyers can accrue and redeem miles across an extensive global network. While the airline excels in reliability and on-time performance, additional services such as excess baggage may come at a premium.

Overall, Garuda Indonesia blends comfort, quality, and reliability, offering a balanced value proposition for travelers.

What are the seating options?

Garuda Indonesia offers a tiered seating arrangement designed to cater to a wide range of passenger needs and preferences. Below are the seating options, characterized by class:

  • Economy Class: Offers standard seats equipped with adjustable headrests and personal touch-screen monitors for in-flight entertainment. Extra legroom seats are also available for an additional fee, providing more space for passengers.
  • Business Class: Features Executive Class seats that are angled lie-flat with spacious legroom, personal 15.4-inch touch-screen LCD TVs, and in-seat power outlets. On specific routes, Super Diamond Business Class Seats offer a full-flat bed and direct aisle access in a 1-2-1 configuration.
  • First Class: Offering the utmost in luxury and privacy. Each suite features a full-flat bed, an individual wardrobe, and a 23.5-inch touch-screen LCD entertainment system. Fine dining options are available on demand, and the suite is designed to allow face-to-face meetings, making it a flying office as well.

Is Garuda Indonesia economy comfortable?

Garuda Indonesia’s Economy Class is generally considered comfortable, especially when compared to the economy offerings of many other airlines.

The seats are designed with adjustable headrests and reasonable legroom to accommodate long-haul travel. Passengers can also enjoy personal touch-screen monitors, which provide a wide range of in-flight entertainment options. While not extravagant, the overall setup offers a balanced combination of comfort and functionality, making it a viable choice for budget-conscious travelers who don’t want to compromise too much on comfort.

How to get an extra legroom seat on Garuda Indonesia plane?

Securing an extra legroom seat on a Garuda Indonesia plane requires some planning and flexibility, but you can easily score one of these seats by familiarizing yourself with the cabin layout and checking in for your flight early. You may also consider paying for an upgrade to a seat with ample legroom and enhanced comfort.

As the location of the extra legroom seats varies depending on the aircraft, we recommend visiting the SeatGuru website. By simply entering your Garuda Indonesia flight number, you can access a detailed seat map specific to your flight. Hover over individual seats to identify those with ample legroom. They are often found in exit rows, bulkhead rows (the first row in each cabin section), or other designated areas that offer additional legroom.

Due to their desirable features, the preferred seats are in high demand. They are often limited in number and typically incur additional fees. Seats with extra legroom located in front and exit rows ("hot seats") are priced higher. However, for medium– and long–haul flights, the additional cost of $10-$50 may be worth the increased comfort. Hot seats typically provide at least 36 inches of legroom (4-6 inches more than standard economy seats), wider seat pitch, and may also have adjustable footrests and recline further back.

Paying for an extra legroom seat is usually a more affordable option than upgrading to a Premium Economy.

What is the baggage allowance?

Garuda Indonesia has a tiered baggage allowance system that varies depending on the class of service, the route, and whether the flight is domestic or international. Here’s a general overview:

Domestic flights:

  • Economy: Typically allows up to 20 kg of checked luggage.
  • Business: The allowance usually rises to 30 kg.
  • First Class: Passengers can generally check up to 40 kg of luggage.

International flights:

  • Economy: Allows 30 kg of checked luggage on most routes.
  • Business: Checked luggage allowance increases to 40 kg.
  • First Class: Offers an even more generous allowance of 50 kg.


  • All Classes: One piece of hand luggage not exceeding 7 kg, plus one personal item like a purse or laptop bag.

Does Garuda Indonesia have Wi-Fi?

Yes, Garuda Indonesia offers in-flight Wi-Fi service on select aircraft.

Does Garuda Indonesia have refundable tickets?

Garuda Indonesia does offer refundable ticket options, but the terms and conditions can vary based on the fare class and the type of ticket purchased. Here’s a general breakdown:

Economy Class:

  • Promo Tickets: Generally non-refundable.
  • Standard Tickets: Partially refundable, usually with a cancellation fee.
  • Flexible Tickets: Fully refundable, often without a cancellation fee.

Business Class:

  • Business Promo: Usually non-refundable.
  • Business Standard: Partially refundable, with a cancellation fee.
  • Business Flexible: Fully refundable, often without any cancellation fee.

First Class:

  • First Promo: Typically non-refundable.
  • First Standard: Partially refundable, with a cancellation fee.
  • First Flexible: Fully refundable, usually without a cancellation fee.

How do I obtain my Garuda Indonesia boarding pass?

Garuda Indonesia boarding pass is a travel document that contains crucial information about your flight, confirms your seat and allows you to board the plane. It includes the passenger’s name, flight number, boarding time, boarding zone, gate number, seat number, and other essential flight details. The Garuda Indonesia boarding pass can be in paper or electronic format. The boarding pass is issued during check-in — online on the airline's website (usually available 24 hours before the flight), its mobile app (mobile boarding pass) or at the airport. You can print your boarding pass at home or use a mobile app to store the digital boarding pass on your smartphone. Alternatively, you can check in at the airport, where the airline's representative will issue the boarding pass for you.

How to check Garuda Indonesia flight status?

If you have the flight number at hand, you can conveniently check the Garuda Indonesia flight status on the airline’s website. Visit the flight status page to get the reliable information regarding the scheduled and actual departure and arrival times.

There are several online platforms where you can check the status of Garuda Indonesia flight: FlightRadar24, FlightStats, or FlightAware. They offer comprehensive information about any flight (regardless of the airline) – including real-time flight tracking.

Alternatively, input your flight number directly into Google's search bar. Drawing data from diverse sources (including the airlines themselves), Google will provide you with all the crucial flight information right on the search results page.

Garuda Indonesia profile

Airline profile
Full nameGaruda Indonesia
Commenced operations1949
Cabin classesEconomy, Business, First
Subsidiary of
Airline allianceSkyTeam
Frequent flyer programGarudaMiles
Main destinations
Australia, China, Hong Kong, Indonesia, Japan, Malaysia, Netherlands, Saudi Arabia, Singapore, South Korea, Thailand
Fleet size66

Airbus A330-200, Airbus A330-300, Airbus A330-900, Boeing 737-800, Boeing 777-300ER

Official Website

Garuda Indonesia shortcuts

Essential links to Garuda Indonesia official website.

Garuda Indonesia flight booking

Search Garuda Indonesia flights and book your Economy, Business, First class ticket online.

Online check-in

How to check-in and receive your Garuda Indonesia boarding pass?

Garuda Indonesia baggage policy

Learn about checked and hand luggage regulations on Garuda Indonesia flights.

Flexible tickets

Want to change your flight? Garuda Indonesia flexible booking offer and policies.

Refunds and cancellations

Guidelines on returning a Garuda Indonesia ticket and getting your money back.

Garuda Indonesia help & support

Get in touch with the airline: customer service numbers, call centers, offices, and more.

Garuda Indonesia tips

How to ensure smooth transit between Garuda Indonesia connecting flights

Before your trip, research your connecting airport. Familiarize yourself with its layout, terminals, amenities, and the location of your connecting gate. This will save you time and stress during your layover. Every airport has a minimum connection time — make sure your layover is longer than this minimum time.


  • You may need to move between terminals if you have a connecting flight with a different airline or separate point-to-point tickets with Garuda Indonesia. Each flight may require individual check-in procedures and an additional pass through security. As your luggage may not be automatically transferred to your final destination, you’ll need to retrieve your bags and check them in again for your subsequent flight.
  • When flights are booked on separate tickets, Garuda Indonesia is not responsible if you miss your connection due to a delay with the first flight. Allow plenty of buffer time between flights to account for any potential delays.
  • Gate assignments can change. Regularly check the flight information boards to ensure you’re in the right place.
  • If your airport connection is tight (1-hour layover or less), pick a set near the front of the plane. It can shave 5–10 minutes off your deplaning time, especially on larger planes. Consider purchasing “hot seats” if available on your plane — they cost extra, but it may be worth it.
  • When flying domestically, try not to book the last flight out of your connecting airport. In case of a cancellation, the airline will put you on its next flight, but it will require an overnight stay and arrival a day later.
  • Flights can be delayed or canceled. Have a backup plan in case you miss your connecting flight. Know your rights and the Garuda Indonesia policy on missed connections.

Booking group flights with Garuda Indonesia

Flights are cheaper when purchased in bulk rather than as individual tickets. Booking group flights with Garuda Indonesia can be a cost-effective option for a school trip, family reunion, or corporate group traveling to a conference.

To qualify for the special group rate, the group must usually have at least 10 passengers. Discounts depend on the group size and travel dates and typically range from 5% to 20% off the regular airfare.

Garuda Indonesia website typically limits automatic group bookings to 9 passengers. This limit reflects the complexity of managing larger groups, which require personalized service and more time to coordinate. To get the price quote for your group, you’ll need to contact the airline directly.

A travel agent may be better if you want more personalized service. Travel agents may have access to discounted group rates for Garuda Indonesia and can help with logistics and scheduling.

There is no Premium Economy on Garuda Indonesia fights

Garuda Indonesia does not offer a Premium Economy Class on its flights. The lack if the “Economy Plus” is part of its current business model, as the airline may see only a limited demand for this product.

The concept of Premium Economy has gained significant popularity among airlines in recent years. This cabin class, situated between Economy and Business Class, offers a middle-ground option for passengers seeking enhanced comfort and amenities without the higher price tag. With features such as extra legroom, wider seats, upgraded dining options, and priority boarding, Premium Economy cabin provides a more enjoyable travel experience — and still affordable for most people.

If you’d like to upgrade to a premium seat on a Garuda Indonesia flight, consider the viable alternative: hot seats.