Garuda Indonesia Call Centers and Customer Support: How to Get Help Fast?

Garuda Indonesia airline

The complete list of Garuda Indonesia contacts and ticketing offices around the world. Tips to get fast, accurate answers anytime you contact the call center, get help with delayed or canceled flights, and more.

2 August 2023

Garuda Indonesia phone numbers

To contact Garuda Indonesia with general inquiries, use the main call center phone number: 0804 1 807 807 (within Indonesia) or +62 21 2351 9999 (international).

If you have a specific question, here’s the list of Garuda phone numbers:

  • First Class Contact Center: +62 2129 655 777
  • Garuda Sentra Medika: +62 21 424 1000 ext. 6136 (working hours) / +62 21 2560 1565 (outside working hours, holidays & weekends)
  • Garuda Indonesia Cargo Center: +62 21 5500 130
  • Garuda Holidays: +62 21-29553100
  • Garuda Indonesia Travel Insurance: +62 21 29269988
  • Lost & Found: 08119722218 / 021-25601950 (Soekarno-Hatta Jakarta airport)

Garuda call center 24 hours

For general inquiries within Indonesia use the main call center phone number: 0804 1 807 807. If you are calling from abroad, you can also use international call center number: +62 21 2351 9999. Garuda call center is open 24 hours.

Garuda Indonesia customer service

Garuda Indonesia customer service is available on following channels:

Email addresses

To contact Garuda Indonesia with general inquiries, use the customer service email address: customer@garuda-indonesia.com or this contact form. If you have a specific question, here’s the list of Garuda email addresses: