How to get cheap flights
MethodWhy it worksSavings
Booking directly with airlineOTAs and travel agents often up the price by adding a service fee2% — 10%
Flying on weekday
Weekend flights tend to cost slightly more More →5% — 10%
Group bookingAirlines offer discounts for groups of 9+ travelers More →5% — 20%
Layovers / stopoversNon-direct flights with layovers/stopovers often offer lower fares10% — 20%
Flying early morning
Lower demand for flights departing 1am - 5am15% — 20%
Early booking
As departure day nears, airfares start to rise More →10% — 30%
Flying during low-seasonLess demand = lower prices10% — 30%
Booking round-trip flightsAirlines encourage longer commitment by offering discount10% — 35%
Frequent flyer programsAirlines offer discounts to foster customer loyalty10% — 40%
Sales and promotionsAirlines often offer special promotions to boost demand Promotions →10% — 50%
SuperDealsExpert-picked deals are much cheaper due to insider knowledge SuperDeals →40% — 80%
Air Traveler Club™Free newsletter with airline sales, promotions, and SuperDeals Sign up →40% — 80%

Why is VietJet Air so cheap on ATC?

VietJet Air can be extremely cheap when you seize opportunities such as ‘mistake fares‘, sudden price drops, sales and promotions or employ strategies like hidden city ticketing. Moreover, VietJet Air flights associated with their main Vietnamese hub airportDa Nang International Airport DAD — are typically priced lower due to the benefits of economies of scale and streamlined operations.

Airline flight super deals
A few examples of SuperDeals sent to ATC subscribers.

Air Traveler Club has a team of experts who diligently monitor for price reductions, promotional offers (often not widely advertised), under-the-radar airline sales, and other potential savings on flights. In the case of VietJet, we particularly focus on tracking prices for flights originating from their Da Nang hub.

These valuable findings are then promptly relayed to our subscribers as exclusive SuperDeals.

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VietJet Air reviews 2023,A.I. summary

We let the A.I. analyze thousands of VietJet reviews for an averaged, more accurate rating and opinion. Please note: this is an experimental feature.

★★☆☆☆ 2/5 poor

Overall rating

Airline services rating
Baggage handling★★★☆☆
Seat comfort★★☆☆☆
Customer support★★☆☆☆

Is VietJet Air a good airline?

VietJet Air, while popular for its low fares across Southeast Asia, often garners mixed reviews from passengers. Its 2 out of 5 low rating is primarily due to frequent complaints about flight delays, unexpected cancellations, and inconsistent onboard service.

While VietJet Air is a good budget-friendly option for many, potential travelers should be aware of the trade-offs related to punctuality and service reliability. Passengers also reported slow and unresponsive customer service, limited in-flight entertainment, and concerns over seat comfort, particularly on long flights.

Overall, VietJet Air’s service quality may vary, but it offers a competitive option for those prioritizing cost over luxury.


  • Low fares: VietJet Air is known for its low fares, a major draw for budget-conscious travelers.
  • On-time performance: It has a good on-time performance record — important for travelers who need to make tight connections.
  • Safety record: VietJet Air has a good safety record.


  • Poor customer service: Customer service has been criticized by some passengers, who have said that it can be slow and unresponsive.
  • In-flight entertainment: VietJet Air’s in-flight entertainment is limited, and some passengers have said it is not engaging.
  • Low seat comfort: Seats are not the most comfortable, and some passengers have said they can be cramped and uncomfortable on long flights.

Passenger's experience

Is VietJet Air a budget airline?

Yes, VietJet Air is a budget airline. VietJet is referred to as a LCC (low-cost carrier) due to its business model which is focused on offering basic air transportation services at the lowest possible cost.

The low-cost model has a few key characteristics that distinguish VietJet Air from traditional full-service carriers (FCC). The Vietnamese airline predominantly operates short to medium-haul flights, and it adopts a high-density seating configuration in its aircraft to maximize passenger numbers and revenue per flight. VietJet also offers an “unbundled” fare structure, where the base fare usually only includes the seat and a small personal item. Additional services such as checked luggage, seat selection, extra legroom, and in-flight meals may be available but incur extra charges.

These strategies allow VietJet Air to keep operating costs low. The savings are then passed on to passengers in the form of lower ticket prices, hence earning it the label of a budget airline.

What can I expect when flying with VietJet?

Flying with VietJet Air, you can anticipate competitively priced tickets characteristic of its low-cost carrier model.

The airline primarily offers economy class seating, with premium options available under their “Skyboss” program. However, amenities such as checked baggage, seat selection, in-flight meals, and extra legroom usually come with additional charges. The in-flight entertainment options may be limited, so it’s advisable to bring your own, especially for longer flights.

While VietJet Air generally has a commendable on-time performance and safety record, some passengers have noted areas for improvement in customer service.

What are the seating options?

VietJet Air’s seating options can vary greatly depending on the airline. Here’s a general list:

  • Eco (Economy): This is the most basic seating option offered by VietJet Air. The seats in this category are typically narrower and offer limited legroom.
  • Deluxe: This is an upgraded version of Economy class. It includes benefits such as baggage allowances and food and beverages, although these are only applicable on certain routes.
  • SkyBOSS: This is VietJet Air’s version of premium economy, offering more comfort and additional services compared to the standard Economy class.
  • Business Class: VietJet Air’s Business class offers top-tier services and comfort, often including wider seats, more legroom, and superior in-flight service

Is VietJet Air economy comfortable?

VietJet Air’s economy class is comparable to many other low-cost carriers, offering limited legroom and seat width typical of budget airlines.

While adequate for short-haul flights, some passengers find the seating a bit cramped for longer durations. Additionally, certain in-flight amenities, like meals, might come with an extra charge. Overall, while VietJet Air’s economy class offers value, especially for short flights, passengers prioritizing comfort on longer journeys might consider other seating options or airlines.

How to get an extra legroom seat on VietJet Air plane?

Securing an extra legroom seat on a VietJet Air plane requires some planning and flexibility, but you can easily score one of these seats by familiarizing yourself with the cabin layout and checking in for your flight early. You may also consider paying for an upgrade to a seat with ample legroom and enhanced comfort.

As the location of the extra legroom seats varies depending on the aircraft, we recommend visiting the SeatGuru website. By simply entering your VietJet flight number, you can access a detailed seat map specific to your flight. Hover over individual seats to identify those with ample legroom. They are often found in exit rows, bulkhead rows (the first row in each cabin section), or other designated areas that offer additional legroom.

Due to their desirable features, the preferred seats are in high demand. They are often limited in number and typically incur additional fees. Seats with extra legroom located in front and exit rows ("hot seats") are priced higher. However, for medium– and long–haul flights, the additional cost of $10-$50 may be worth the increased comfort. Hot seats typically provide at least 36 inches of legroom (4-6 inches more than standard economy seats), wider seat pitch, and may also have adjustable footrests and recline further back.

Paying for an extra legroom seat is usually a more affordable option than upgrading to a Premium Economy.

What is the baggage allowance?

For each cabin class, the baggage allowance is as follows:

Economy (Eco):

  • 7kg for carry-on baggage.


  • 7kg carry-on baggage; 10kg for Australia routes.
  • 40kg checked baggage for Australia/Kazakhstan routes; 20kg for other routes.


  • 10kg carry-on baggage; 14kg for Australia/Kazakhstan routes.
  • 30kg checked baggage; 50kg for Australia/Kazakhstan routes.
  • An allowance for one golf club set, if applicable.

Business Class:

  • 18kg for carry-on baggage.
  • 40kg checked baggage; 60kg for Australia/Kazakhstan routes.
  • An allowance for one golf club set, if applicable.

Does VietJet Air have Wi-Fi?

No, VietJet Air does not offer in-flight Wi-Fi.

Does VietJet Air have refundable tickets?

Yes, VietJet Air does offer refundable tickets, but only for certain cabin classes and fare types.

  • Business: Business tickets are refundable up to 3 hours before departure.
  • SkyBoss: SkyBoss tickets are refundable up to 3 hours before departure.
  • Deluxe: Deluxe tickets are refundable up to 24 hours before departure.
  • Eco (Economy): Economy tickets are not refundable.

How do I obtain my VietJet Air boarding pass?

VietJet Air boarding pass is a travel document that contains crucial information about your flight, confirms your seat and allows you to board the plane. It includes the passenger’s name, flight number, boarding time, boarding zone, gate number, seat number, and other essential flight details. The VietJet Air boarding pass can be in paper or electronic format. The boarding pass is issued during check-in — online on the airline's website (usually available 24 hours before the flight), its mobile app (mobile boarding pass) or at the airport. You can print your boarding pass at home or use a mobile app to store the digital boarding pass on your smartphone. Alternatively, you can check in at the airport, where the airline's representative will issue the boarding pass for you.

How to check VietJet flight status?

If you have the flight number at hand, you can conveniently check the VietJet flight status on the airline’s website. Visit the flight status page to get the reliable information regarding the scheduled and actual departure and arrival times.

There are several online platforms where you can check the status of VietJet Air flight: FlightRadar24, FlightStats, or FlightAware. They offer comprehensive information about any flight (regardless of the airline) – including real-time flight tracking.

Alternatively, input your flight number directly into Google's search bar. Drawing data from diverse sources (including the airlines themselves), Google will provide you with all the crucial flight information right on the search results page.

VietJet Air profile

Airline profile
Full nameVietJet Aviation Joint Stock Company
Commenced operations2011
Cabin classesBasic Economy, Economy, Premium Economy, Business
SubsidiariesThai VietJet Air
Subsidiary of
Airline alliancenone
Frequent flyer programSkyJoy
HubsDa Nang International Airport DAD, Noi Bai International Airport HAN, Tan Son Nhat International Airport SGN, Cam Ranh International Airport CXR,
Main destinations
Australia, Cambodia, China, India, Indonesia, Japan, Kazakhstan, Malaysia, Singapore, South Korea, Thailand, Vietnam
Fleet size84

Airbus A320-200, Airbus A321-200, Airbus A321neo, Airbus A330-300,

Official Website

VietJet Air shortcuts

Essential links to VietJet Air official website.

VietJet Air flight booking

Search VietJet Air flights and book your Basic Economy, Economy, Premium Economy, Business class ticket online.

Online check-in

How to check-in and receive your VietJet Air boarding pass?

VietJet Air baggage policy

Learn about checked and hand luggage regulations on VietJet Air flights.

Flexible tickets

Want to change your flight? VietJet Air flexible booking offer and policies.

Refunds and cancellations

Guidelines on returning a VietJet Air ticket and getting your money back.

VietJet Air help & support

Get in touch with the airline: customer service numbers, call centers, offices, and more.

VietJet Air tips

How to ensure smooth transit between VietJet Air connecting flights

Before your trip, research your connecting airport. Familiarize yourself with its layout, terminals, amenities, and the location of your connecting gate. This will save you time and stress during your layover. Every airport has a minimum connection time — make sure your layover is longer than this minimum time.


  • You may need to move between terminals if you have a connecting flight with a different airline or separate point-to-point tickets with VietJet Air. Each flight may require individual check-in procedures and an additional pass through security. As your luggage may not be automatically transferred to your final destination, you’ll need to retrieve your bags and check them in again for your subsequent flight.
  • When flights are booked on separate tickets, VietJet Air is not responsible if you miss your connection due to a delay with the first flight. Allow plenty of buffer time between flights to account for any potential delays.
  • Gate assignments can change. Regularly check the flight information boards to ensure you’re in the right place.
  • If your airport connection is tight (1-hour layover or less), pick a set near the front of the plane. It can shave 5–10 minutes off your deplaning time, especially on larger planes. Consider purchasing “hot seats” if available on your plane — they cost extra, but it may be worth it.
  • When flying domestically, try not to book the last flight out of your connecting airport. In case of a cancellation, the airline will put you on its next flight, but it will require an overnight stay and arrival a day later.
  • Flights can be delayed or canceled. Have a backup plan in case you miss your connecting flight. Know your rights and the VietJet policy on missed connections.

Booking group flights with VietJet Air

Flights are cheaper when purchased in bulk rather than as individual tickets. Booking group flights with VietJet Air can be a cost-effective option for a school trip, family reunion, or corporate group traveling to a conference.

To qualify for the special group rate, the group must usually have at least 10 passengers. Discounts depend on the group size and travel dates and typically range from 5% to 20% off the regular airfare.

VietJet Air website typically limits automatic group bookings to 9 passengers. This limit reflects the complexity of managing larger groups, which require personalized service and more time to coordinate. To get the price quote for your group, you’ll need to contact the airline directly.

A travel agent may be better if you want more personalized service. Travel agents may have access to discounted group rates for VietJet Air and can help with logistics and scheduling.

VietJet Air Premium Economy vs Economy

VietJet Air offers a Premium Economy Class as a middle ground between Economy and Business Class. Seats in Premium Economy cabin are wider, with more generous legroom and recline than standard economy seats. They also come with exclusive amenities, a wider selection of complimentary meals and beverages, and priority boarding. Depending on the route, Premium Economy passengers may be given a higher baggage allowance.

Premium Economy Class fares typically range from 25% to 80% more than Economy tickets on the same flight. However, this is just an estimate — airfares can vary depending on travel season, demand, and time of booking.

When booking closer to the departure date, Premium Economy is generally only 10–30% more expensive than Economy fare. VietJet Air might offer discounted upgrades at check-in if premium seats aren’t filled.

Is the VietJet Premium Economy worth the extra cost? This decision hinges on your priorities. It may be a worthwhile investment, ensuring you arrive rejuvenated — especially if you’re heading for a medium– or long–haul flight. If your journey consists of two or more connecting flights, opting for a premium seat on just one leg can still provide a superior journey compared to the standard economy throughout.

However, if the price gap for Premium Economy appears too steep, consider another viable alternative: hot seats.