How to get cheap flights
MethodWhy it worksSavings
Booking directly with airlineOTAs and travel agents often up the price by adding a service fee2% — 10%
Flying on weekday
Weekend flights tend to cost slightly more More →5% — 10%
Group bookingAirlines offer discounts for groups of 9+ travelers More →5% — 20%
Layovers / stopoversNon-direct flights with layovers/stopovers often offer lower fares10% — 20%
Flying early morning
Lower demand for flights departing 1am - 5am15% — 20%
Early booking
As departure day nears, airfares start to rise More →10% — 30%
Flying during low-seasonLess demand = lower prices10% — 30%
Booking round-trip flightsAirlines encourage longer commitment by offering discount10% — 35%
Frequent flyer programsAirlines offer discounts to foster customer loyalty10% — 40%
Sales and promotionsAirlines often offer special promotions to boost demand Promotions →10% — 50%
SuperDealsExpert-picked deals are much cheaper due to insider knowledge SuperDeals →40% — 80%
Air Traveler Club™Free newsletter with airline sales, promotions, and SuperDeals Sign up →40% — 80%

Why is Thai Airways so cheap on ATC?

Thai Airways can be extremely cheap when you seize opportunities such as ‘mistake fares‘, sudden price drops, sales and promotions or employ strategies like hidden city ticketing. Moreover, Thai Airways flights associated with their main Thai hub airportSuvarnabhumi Airport BKK — are typically priced lower due to the benefits of economies of scale and streamlined operations.

Airline flight super deals
A few examples of SuperDeals sent to ATC subscribers.

Air Traveler Club has a team of experts who diligently monitor for price reductions, promotional offers (often not widely advertised), under-the-radar airline sales, and other potential savings on flights. In the case of Thai Airways, we particularly focus on tracking prices for flights originating from their Bangkok hub.

These valuable findings are then promptly relayed to our subscribers as exclusive SuperDeals.

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Thai Airways reviews 2023,A.I. summary

We let the A.I. analyze thousands of Thai Airways reviews for an averaged, more accurate rating and opinion. Please note: this is an experimental feature.

★★★★☆ 4/5 good

Overall rating

Airline services rating
Baggage handling★★★★☆
Seat comfort★★★★☆
Customer support★★★★☆

Is Thai Airways a good airline?

Thai Airways earns its 4/5 rating from passengers largely due to its exceptional in-flight service and comprehensive route network.

When compared to its regional competitors, Thai Airways offers a robust selection of destinations, particularly within Asia and key global cities. While its pricing may sit on the higher side of the spectrum, the airline compensates with spacious seating and a strong focus on customer service. However, some reviews point to occasional delays and inconsistencies in the quality of in-flight meals.

Overall, for passengers prioritizing comfort and service over cost, Thai Airways provides a solid value for money.


  • In-flight service: Thai Airways often receives commendation for its attentive and courteous cabin crew. The airline’s in-flight service is highlighted as being a notch above competitors, enhancing the flying experience.
  • Seat comfort: Passengers frequently praise the airline for its spacious and comfortable seating, particularly in business and first class. Even economy seats tend to offer better legroom compared to other airlines.
  • Route network: The airline boasts an extensive list of destinations, providing a great deal of flexibility and options for travelers. Their strong presence in Asia makes them a go-to carrier for regional travel.


  • Pricing: Despite the high levels of comfort and service, some passengers feel that ticket prices are on the higher side. This is particularly true for routes where budget airlines offer competitive alternatives.
  • Inconsistency in meal quality: While Thai Airways generally offers a broad food menu, the quality can be inconsistent. Reviews often mention that the meals range from excellent to mediocre, depending on the route and class.
  • Operational delays: Another sticking point in passenger reviews is the frequency of flight delays. While not a constant issue, it’s mentioned enough to suggest that operational efficiency could be improved.

Passenger's experience

Is Thai Airways a budget airline?

No, Thai Airways is not a budget airline but a traditional, full-service carrier. It is one of the largest airlines in Thailand, a member of the Star Alliance, and it offers a broad spectrum of services that distinguish it from budget airlines. These include free checked baggage, complimentary meals and beverages (even in Economy), on-board amenities (blankets, pillows, sometimes noise-cancelling headphones) on long-haul flights, and a wide range of in-flight entertainment.

Furthermore, Thai Airways provides multiple travel classes, such as Economy, Premium Economy, Business, First — each with varying levels of comfort, space, and amenities. In contrast, budget airlines typically offer only Economy class with minimal benefits.

What can I expect when flying with Thai Airways?

When flying with Thai Airways, passengers can expect a blend of traditional Thai hospitality and modern amenities.

The airline is renowned for its courteous in-flight service, where attendants go the extra mile to ensure passenger comfort. The seating across all classes is generally spacious, with business and first-class passengers enjoying near-luxury conditions. While the airline offers an extensive menu that seeks to cater to diverse tastes, the quality of meals can be inconsistent.

Overall, Thai Airways aims to deliver a superior air travel experience but comes with a price tag that may be higher than budget alternatives.

What are the seating options?

Thai Airways offers a range of seating options designed to cater to varying passenger needs, each replete with distinct amenities:

  • Economy Class: Designed for budget-conscious travelers, the Economy Class offers basic amenities, including an adjustable headrest and reasonable legroom. In-flight entertainment options and meals are included.
  • Premium Economy Class: A step up from Economy, Premium Economy provides passengers with additional legroom, enhanced meal choices, and upgraded in-flight entertainment systems. It’s ideal for long-haul flights where more comfort can make a significant difference.
  • Business Class: Also known as Royal Silk Class, Business Class offers flat-bed seats that convert into 180-degree lie-flat beds. Passengers can also access exclusive lounges, gourmet meals, and state-of-the-art entertainment systems.
  • First Class: Branded as Royal First Class, this option provides an unparalleled travel experience. Amenities include spacious suites that convert into fully flat beds, personalized in-flight service, caviar on the menu, and access to opulent airport lounges.

Is Thai Airways economy comfortable?

Thai Airways’ Economy Class is generally considered to offer a comfortable experience for the price point.

The seats come with adjustable headrests, and the legroom is reported to be adequate for long-haul flights. In-flight entertainment options and complimentary meals add to the overall comfort, making it a preferred choice for travelers seeking reasonable comfort without the premium price tag.

How to get an extra legroom seat on Thai Airways plane?

Securing an extra legroom seat on a Thai Airways plane requires some planning and flexibility, but you can easily score one of these seats by familiarizing yourself with the cabin layout and checking in for your flight early. You may also consider paying for an upgrade to a seat with ample legroom and enhanced comfort.

As the location of the extra legroom seats varies depending on the aircraft, we recommend visiting the SeatGuru website. By simply entering your Thai Airways flight number, you can access a detailed seat map specific to your flight. Hover over individual seats to identify those with ample legroom. They are often found in exit rows, bulkhead rows (the first row in each cabin section), or other designated areas that offer additional legroom.

Due to their desirable features, the preferred seats are in high demand. They are often limited in number and typically incur additional fees. Seats with extra legroom located in front and exit rows ("hot seats") are priced higher. However, for medium– and long–haul flights, the additional cost of $10-$50 may be worth the increased comfort. Hot seats typically provide at least 36 inches of legroom (4-6 inches more than standard economy seats), wider seat pitch, and may also have adjustable footrests and recline further back.

Paying for an extra legroom seat is usually a more affordable option than upgrading to a Premium Economy.

What is the baggage allowance?

When flying with Thai Airways, your baggage allowance varies depending on your class of travel:

  • Economy Class: Passengers are allowed one piece of checked luggage with a maximum weight of 30kg (66 lbs). Carry-on luggage is limited to one bag weighing up to 7kg (15 lbs).
  • Premium Economy Class: The checked baggage allowance is increased to 40kg (88 lbs), while the carry-on limit remains at 7kg (15 lbs).
  • Business Class: Travelers in this class are entitled to 40kg (88 lbs) of checked baggage and are also permitted two pieces of carry-on, each weighing up to 7kg (15 lbs).
  • First Class: Those flying First Class can check up to 50kg (110 lbs) of luggage and may also bring two pieces of carry-on luggage, each not exceeding 7kg (15 lbs).

Does Thai Airways have Wi-Fi?

Yes, Thai Airways offers in-flight Wi-Fi across a variety of their long-haul aircraft, including the Airbus A350 and Boeing 777 models.

Does Thai Airways have refundable tickets?

Here’s a breakdown of Thai Airways’ refundable ticket options, categorized by each class:

Economy Class:

  • Flexible Fare: Fully refundable, though a cancellation fee may apply.
  • Saver Fare: Partially refundable, cancellation fees apply.
  • Promo Fare: Generally non-refundable.

Premium Economy Class:

  • Flexible Fare: Fully refundable, a cancellation fee may apply.
  • Saver Fare: Partially refundable, cancellation fees apply.

Business Class:

  • Flexible Fare: Fully refundable without fees.
  • Saver Fare: Partially refundable, cancellation fees apply.

First Class:

  • Flexible Fare: Fully refundable without fees.

How do I obtain my Thai Airways boarding pass?

Thai Airways boarding pass is a travel document that contains crucial information about your flight, confirms your seat and allows you to board the plane. It includes the passenger’s name, flight number, boarding time, boarding zone, gate number, seat number, and other essential flight details. The Thai Airways boarding pass can be in paper or electronic format. The boarding pass is issued during check-in — online on the airline's website (usually available 24 hours before the flight), its mobile app (mobile boarding pass) or at the airport. You can print your boarding pass at home or use a mobile app to store the digital boarding pass on your smartphone. Alternatively, you can check in at the airport, where the airline's representative will issue the boarding pass for you.

How to check Thai Airways flight status?

If you have the flight number at hand, you can conveniently check the Thai Airways flight status on the airline’s website. Visit the flight status page to get the reliable information regarding the scheduled and actual departure and arrival times.

There are several online platforms where you can check the status of Thai Airways flight: FlightRadar24, FlightStats, or FlightAware. They offer comprehensive information about any flight (regardless of the airline) – including real-time flight tracking.

Alternatively, input your flight number directly into Google's search bar. Drawing data from diverse sources (including the airlines themselves), Google will provide you with all the crucial flight information right on the search results page.

Thai Airways profile

Airline profile
Full nameThai Airways International Public Company Limited
Commenced operations1988
Cabin classesEconomy, Premium Economy, Business, First
SubsidiariesNok Air, Thai Smile
Subsidiary of
Airline allianceStar Alliance
Frequent flyer programRoyal Orchid Plus
HubsSuvarnabhumi Airport BKK
Main destinations
Australia, China, France, Germany, India, Indonesia, Japan, Malaysia, Nepal, Pakistan, Philippines, Saudi Arabia, Singapore, South Korea, Sweden, Switzerland, Thailand, Turkey, United Kingdom, Vietnam
Fleet size69

Airbus A320-200, Airbus A330-300, Airbus A350-900, Boeing 777-200ER, Boeing 777-300ER, Boeing 787-8, Boeing 787-9

Official Website

Thai Airways shortcuts

Essential links to Thai Airways official website.

Thai Airways flight booking

Search Thai Airways flights and book your Economy, Premium Economy, Business, First class ticket online.

Online check-in

How to check-in and receive your Thai Airways boarding pass?

Thai Airways baggage policy

Learn about checked and hand luggage regulations on Thai Airways flights.

Flexible tickets

Want to change your flight? Thai Airways flexible booking offer and policies.

Refunds and cancellations

Guidelines on returning a Thai Airways ticket and getting your money back.

Thai Airways help & support

Get in touch with the airline: customer service numbers, call centers, offices, and more.

Thai Airways tips

How to ensure smooth transit between Thai Airways connecting flights

Before your trip, research your connecting airport. Familiarize yourself with its layout, terminals, amenities, and the location of your connecting gate. This will save you time and stress during your layover. Every airport has a minimum connection time — make sure your layover is longer than this minimum time.


  • You may need to move between terminals if you have a connecting flight with a different airline or separate point-to-point tickets with Thai Airways. Each flight may require individual check-in procedures and an additional pass through security. As your luggage may not be automatically transferred to your final destination, you’ll need to retrieve your bags and check them in again for your subsequent flight.
  • When flights are booked on separate tickets, Thai Airways is not responsible if you miss your connection due to a delay with the first flight. Allow plenty of buffer time between flights to account for any potential delays.
  • Gate assignments can change. Regularly check the flight information boards to ensure you’re in the right place.
  • If your airport connection is tight (1-hour layover or less), pick a set near the front of the plane. It can shave 5–10 minutes off your deplaning time, especially on larger planes. Consider purchasing “hot seats” if available on your plane — they cost extra, but it may be worth it.
  • When flying domestically, try not to book the last flight out of your connecting airport. In case of a cancellation, the airline will put you on its next flight, but it will require an overnight stay and arrival a day later.
  • Flights can be delayed or canceled. Have a backup plan in case you miss your connecting flight. Know your rights and the Thai Airways policy on missed connections.

Booking group flights with Thai Airways

Flights are cheaper when purchased in bulk rather than as individual tickets. Booking group flights with Thai Airways can be a cost-effective option for a school trip, family reunion, or corporate group traveling to a conference.

To qualify for the special group rate, the group must usually have at least 10 passengers. Discounts depend on the group size and travel dates and typically range from 5% to 20% off the regular airfare.

Thai Airways website typically limits automatic group bookings to 9 passengers. This limit reflects the complexity of managing larger groups, which require personalized service and more time to coordinate. To get the price quote for your group, you’ll need to contact the airline directly.

A travel agent may be better if you want more personalized service. Travel agents may have access to discounted group rates for Thai Airways and can help with logistics and scheduling.

Thai Airways Premium Economy vs Economy

Thai Airways offers a Premium Economy Class as a middle ground between Economy and Business Class. Seats in Premium Economy cabin are wider, with more generous legroom and recline than standard economy seats. They also come with exclusive amenities, a wider selection of complimentary meals and beverages, and priority boarding. Depending on the route, Premium Economy passengers may be given a higher baggage allowance.

Premium Economy Class fares typically range from 25% to 80% more than Economy tickets on the same flight. However, this is just an estimate — airfares can vary depending on travel season, demand, and time of booking.

When booking closer to the departure date, Premium Economy is generally only 10–30% more expensive than Economy fare. Thai Airways might offer discounted upgrades at check-in if premium seats aren’t filled.

Is the Thai Airways Premium Economy worth the extra cost? This decision hinges on your priorities. It may be a worthwhile investment, ensuring you arrive rejuvenated — especially if you’re heading for a medium– or long–haul flight. If your journey consists of two or more connecting flights, opting for a premium seat on just one leg can still provide a superior journey compared to the standard economy throughout.

However, if the price gap for Premium Economy appears too steep, consider another viable alternative: hot seats.