Malindo Air
customer support

Malindo Air Customer Care. Call center contacts, phone numbers and sales offices.

Up to date contact information for Malindo Air: Malaysia, Australia, Singapore, Hong Kong, Indonesia, China, Taiwan, Vietnam, India, UAE.

We scan for the lowest Malindo fares:

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We scan for the lowest Malindo fares:

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20% discount for senior travelers – all Malindo flights within/from Malaysia

This 20% senior discount is on offer indefinitely. Applicable only for Malaysian senior citizens (aged from 60 years onwards), for any domestic…

25% discount for Lazada Citibank credit card owners

Promo limited to 5 destinations (refreshed monthly) with departures in Malaysia. Owners of Malaysian Lazada credit cards can book those flights…

Ongoing Malindo promotions:

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How to contact Malindo Air?

The fastest way to contact Malindo Air is to call Customer Service at (+60) 603 7841 5388 (lines open 8am – 10pm daily) or send an email to [email protected].

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Malindo Customer Service

Email: [email protected]
8am – 10pm, Monday – Friday

Customer Service phone number: (+60) 603 7841 5388
8am-10pm, daily

Malindo Business Class

Phone number: (+60) 3 7841 5353
8am-10pm, daily

Baggage Services

Phone numbers:
(+60) 10 288 8741
(+60) 10 401 0938
(+60) 10 401 0936
Daily 8am – 10pm

Email: [email protected]

Refund/payment issues

Phone/WhatsApp numbers:
(+60) 10 402 0860
(+60) 10 402 0861
(+60) 10 402 0862

Malindo Corporate Services

Email: [email protected]
9am – 6pm, Monday – Friday

Malindo Miles

Email: [email protected]

Malindo Air Customer Service channels
Customer Service ChannelDetailsNotes
Call Center(+60) 603 7841 53888am – 10pm daily
Call Center (Business)(+60) 3 7841 53538am-10pm, daily
Baggage Services(+60) 10 288 8741, (+60) 10 401 0938, (+60) 10 401 09368am – 10pm, daily
email address[email protected], [email protected]8am – 10pm, Monday – Friday
Malindo Miles[email protected]
WhatsApp(+60) 10 402 08 60/61/62refund/payment issues only
FacebookMalindo Facebookchatbot only
TwitterMalindo Twitter
help pagesMalindo FAQup to date information
newsroomNewsroomnews and important updates
sales officesMalindo sales officesavailable in 19 countries

Malindo Air WhatsApp number

Malindo Air provides WhatsApp numbers for refund-related questions and payment issues:

(+60) 10 402 0860
(+60) 10 402 0861
(+60) 10 402 0862


Malindo Air Email address

Malindo Email Form

Customer service email

Email: [email protected]
8am – 10pm, Monday – Friday

Baggage services email

Email: [email protected]

Corporate services email

Email: [email protected]
9am – 6pm, Monday – Friday

Malindo Miles email

Email: [email protected]


Malindo Air on social media

Malindo on FacebookMalindo on TwitterMalindo on InstagramMalindo on YouTube

Malindo Sales Offices around the world

Malindo Air has nearly 20 sales offices in Malaysia and 32 sales offices abroad, including Australia, Bangladesh, Cambodia, China, Hong Kong, India, Myanmar, Nepal, Pakistan, Singapore, Sri Lanka, Taiwan, Vietnam and United Arab Emirates.

Malindo sales offices
CityAddressPhone Number
Kuala LumpurMalindo Air Head Office, Pusat Perdagangan Dana 1, 47301 Petaling Jaya, Selangor, Malaysia
PerthLevel 6, Unit 2, 182, St George Terrace, Perth, WA 6000, Western, Australia+61 0893212436
Hong KongUnit 2503 25/F, Island Place Tower, 510 King’s Road, North Point, Hong Kong+852 3180 6683
Singapore61 Stamford Road, #01 – 07, Stamford Court, Singapore 178892+65 6339 1922
Taiwan11F-5, No.142, Sec. 3, Minquan E. Rd., Songshan Dist., Taipei, Taiwan+886-2-8770-5008

The complete list of Malindo sales offices:

Malindo Sales Offices

Malindo Air headquarters

Malindo Air headquarters are located in Selangor (around 20km from Kuala Lumpur), in Malaysia. Since 2013 the CEO of Malindo Air is Chandran Rama Muthy.

Malindo Air Head Office

Address:
Pusat Perdagangan Dana 1
47301 Petaling Jaya
Selangor
Malaysia

Malindo Air sales office location in Hong Kong (click to open Google Maps)

Malindo Air Malysia. Customer care, offices, contacts.

Customer Service Malaysia

Email: [email protected]
8am – 10pm, Monday – Friday

Phone number: (+60) 603 7841 5388
8am-10pm, daily

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KLIA, Malindo Air’s Ticketing Counter

Main Terminal Building
Departure Hall
Level 5
Row E

Selangor, Government Relations Office

Phone number: 03-20356699 (ext: 1348)
Emaill: [email protected]

Address:
Malindo Airways Sdn Bhd
C-5-05, Block C,
Oasis Ara Damansara,
2 Jalan PJU 1A/7A,
47301 Petaling Jaya, Selangor
Malaysia

Malindo Air Office in Selangor (Kuala Lumpur) - Click to open Google Maps

Penang, Malindo ticketing office

Phone number: (+60) 46458858, (+60) 46415144
3.30am – 9.30pm daily

Langkawi, Malindo ticketing office

Phone number: (+60) 4 955 5688
8am – 8pm daily

Ipoh, Malindo booking office

Phone number: (+60) 3 2035 6699 (Ext:1437)
8am – 5pm daily

Johor Bahru, Malindo office

Phone number: (+60) 7 599 3418
6.30am – 10pm daily

Kota Bharu, Malindo office

Phone number: (+60) 9 771 5082
6am – 9pm daily

Kota Kinabalu, Malindo office

Phone number: (+60) 3 2035 6699 (Ext:1344)
7.30am – 7.30pm daily

Kuching, Malindo sales office

Phone number: (+60) 8 2575820
8am – 8pm daily


Malindo Air Australia contacts

Customer Service Australia

General inquiries[email protected]
Group inquiries[email protected]
Phone number: (+61) 280 730 133
9am – 5pm, Monday – Friday, closed on Saturday, Sunday, public holidays

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Perth, airport office, Terminal 1

Phone number: (+61) 894 794101
open during flight hours

Perth, sales/ticketing office

Address:
Level 6, Unit 2, 182
St George Terrace
Perth WA 6000
Western Australia

Phone number: (+61) 0893212436
9am – 5pm, Monday – Friday

Click to see Malindo Air Perth ticketing office location on Google Maps.

Brisbane, airport office

Phone number: (+61) 73860 6021
4am – 12am, Mon, Tue, Thu & Sat

Melbourne, airport office

Phone number: (+61) 383 263388
5am – 12am, daily


Malindo Air China. Contacts and call centers.

Beijing, Malindo hotline

Phone number: 4008138183
9am – 6pm, Monday – Friday


Malindo Hong Kong. Phone numbers and offices.

Hong Kong, Malindo sales office

Address:
Unit 2503 25/F
Island Place Tower
510 King’s Road
North Point
Hong Kong

Phone number: +852 3180 6683
Email: [email protected]
9am – 5.45pm, Monday – Friday

Malindo Air sales office location in Hong Kong (click to open Google Maps)

Malindo Air India contacts

Customer Care 24 hours India

Phone number: (+91) 11 41714850
Email: [email protected]

Click to call

Amritsar, sales office

Phone numbers: (+91) 183 2214107, (+91) 1832214108
Reservation / ticketing : 0183 2214107
Baggage: 0183 2214105
Email: [email protected]
9.30am – 6.30pm, Monday – Saturday

Chennai, Malindo ticketing office

Phone number: (+91) 44 22566113
Email: [email protected]
9.30am – 5.30pm, Monday – Friday

Lahore, Malindo sales office

Phone number: (+42) 3630 9671/2/3/4/5
Email: [email protected]
9am – 5pm, Monday – Friday

Kolkata, Malindo sales/ticketing office

Phone number: (+91) 33 25118898

Mumbai, Malindo sales office

Phone number(+91) 11 41714850
Email: [email protected]
9.30am -17.30pm, Monday – Friday

New Delhi, Malindo sales office

Phone number: (+91) 11 41714850
Email: [email protected]
9.30am – 5.30pm, Monday – Saturday

Trichy, Malindo sales office

Phone number: (+91) 0431 2340209
Email: [email protected]
9.30am – 5.30pm, Monday – Saturday

For the up to date list of Malindo sales offices in India please visit their website:

Sales Offices in India

Malindo Air Indonesia contacts

Malindo Air Customer Service

Email: [email protected]
8am – 10pm, Monday – Friday

Phone number: (+60) 603 7841 5388 (Malaysia Call Center)
8am-10pm, daily

Malindo Business Class

Phone number: (+60) 3 7841 5353 (Malaysia Call Center)
8am-10pm, daily

Baggage Services

Phone numbers (Malaysia):
(+60) 10 288 8741
(+60) 10 401 0938
(+60) 10 401 0936
Daily 8am – 10pm

Email: [email protected]

Refund/payment issues

Phone/WhatsApp numbers (Malaysia):
(+60) 10 402 0860
(+60) 10 402 0861
(+60) 10 402 0862

Malindo Corporate Services

Email: [email protected]
9am – 6pm, Monday – Friday

Malindo Miles

Email: [email protected]


Malindo Air New Zealand contacts

Customer Service New Zealand

Email: [email protected]
Phone number: (+63) 800 002 922
9am – 5pm, Monday – Friday. Closed on Saturday, Sunday and public holidays

Click to call

Malindo Air Singapore contacts

Customer Care Singapore

Phone: (+65) 6339 1922
8am – 10pm, daily

Click to call

Singapore, sales/ticketing office

Address:
61 Stamford Road
#01 – 07 Stamford Court
Singapore 178892

Phone: (+65) 6339 1922
9am – 8pm, Monday – Friday

Malindo Air sales office in Singapore (click to open Google Maps)

Malindo Air Sri Lanka phone numbers

Colombo, customer care

Phone numbers: (+94) 11 234 5724, (+94) 11 234 5714
8.30am – 5pm, Monday – Friday


Malindo Air Taiwan contacts

Taipei, sales office

Address:
11F-5, No.142
Sec. 3, Minquan E. Rd.
Songshan Dist.
Taipei
Taiwan

Phone number: +886-2-8770-5008
9am – 5.30pm


Malindo United Arab Emirates contacts

Dubai, sales office

Phone numbers: (+971) 04 70367824, (+971) 50 6326377
9am – 6.30pm, Sunday – Thursday

- Malindo Customer Service Rating - 0.0
Overall
4
  • Call center
  • Social media
  • Help pages
  • Response time
Sending
User Review
4.33 (3 votes)

Review

Malindo Air has separate phone lines for Business Class customers and also for baggage-related questions and refund/payment issues. The same applies to email addresses. To contact Malindo Air the customer can also go online: Twitter and Facebook accounts are alive and questions are answered promptly. On a bit negative note, most airline offices, as well as call centers, are not available 24 hours. The number of sales offices is impressive: 20 offices in Malaysia, and 32 offices abroad, located mostly in countries of Asia Pacific.

Topics

Malindo Air

Malindo Air

Flights Center

The starting point for all Malindo Air passengers

Malindo Air

Booking & Tickets

Malindo booking process, ticket changes, refunds, cancelations

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Check-in & Baggage

Malindo web, mobile and kiosk check-in. Common problems explained.

Malindo Air

Contacts & Offices

Malindo call centers, customer support, phone numbers, offices

Malindo Air

Tips, Tricks & Hacks

Make your travels easier and save money when flying with Malindo Air

Malindo Air

Promotions

The current promotions and destinations with the lowest fares

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