Malindo Air Customer Care. Call Center Contacts, Phone Numbers and Sales Offices.
Up to date contact information for Malindo Air: Malaysia, Australia, Singapore, Hong Kong, Indonesia, China, Taiwan, Vietnam, India, UAE.
- How to contact Malindo Air?
- Malindo Air WhatsApp number
- Malindo Air email address
- Contact Malindo Air on social media
- Malindo Air headquarters
- Malindo sales offices around the world
- Malindo Air Australia
- Malindo Air China
- Malindo Air Hong Kong
- Malindo Air India
- Malindo Air Indonesia
- Malindo Air Malaysia
- Malindo Air New Zealand
- Malindo Air Singapore
- Malindo Air Sri Lanka
- Malindo Air Taiwan
- Malindo Air United Arab Emirates
New, lowest fares for Malindo flights
How to contact Malindo Air?
The fastest way to contact Malindo Air is to call Customer Service at (+60) 603 7841 5388 (lines open 8am – 10pm daily) or send an email to care@malindoair.com.
Malindo Customer Service
Email: customer_care@malindoair.com
8am – 10pm, Monday – Friday
Customer Service phone number: (+60) 603 7841 5388
8am-10pm, daily
Malindo Business Class
Phone number: (+60) 3 7841 5353
8am-10pm, daily
Baggage Services
Phone numbers:
(+60) 10 288 8741
(+60) 10 401 0938
(+60) 10 401 0936
Daily 8am – 10pm
Email: baggage@malindoair.com
Refund/payment issues
Phone/WhatsApp numbers:
(+60) 10 402 0860
(+60) 10 402 0861
Malindo Corporate Services
Email: corporate@malindoair.com
9am – 6pm, Monday – Friday
Malindo Miles
Email: mm@malindoair.com
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| Customer Service Channel | Details | Notes |
|---|---|---|
| Call Center | (+60) 603 7841 5388 | 8am – 10pm daily |
| Call Center (Business) | (+60) 3 7841 5353 | 8am-10pm, daily |
| Baggage Services | (+60) 10 288 8741, (+60) 10 401 0938, (+60) 10 401 0936 | 8am – 10pm, daily |
| email address | customer_care@malindoair.com, baggage@malindoair.com | 8am – 10pm, Monday – Friday |
| Malindo Miles | mm@malindoair.com | |
| (+60) 10 402 08 60/61/62 | refund/payment issues only | |
| Malindo Facebook | chatbot only | |
| Malindo Twitter | ||
| help pages | Malindo FAQ | up to date information |
| newsroom | Newsroom | news and important updates |
| sales offices | Malindo sales offices | available in 19 countries |
Malindo Air WhatsApp number
Malindo Air provides WhatsApp numbers for refund-related questions and payment issues:
(+60) 10 402 0860
(+60) 10 402 0861
Malindo Air Email address
Customer service email
Email: customer_care@malindoair.com
8am – 10pm, Monday – Friday
Feedback email form
Baggage services email
Email: baggage@malindoair.com
Corporate services email
Email: corporate@malindoair.com
9am – 6pm, Monday – Friday
Malindo Miles email
Email: mm@malindoair.com
Malindo Air on social media
Malindo Sales Offices around the world
Malindo Air has nearly 20 sales offices in Malaysia and 32 sales offices abroad, including Australia, Bangladesh, Cambodia, China, Hong Kong, India, Myanmar, Nepal, Pakistan, Singapore, Sri Lanka, Taiwan, Vietnam and United Arab Emirates.
| City | Address | Phone Number |
|---|---|---|
| Kuala Lumpur | Malindo Air Head Office, Pusat Perdagangan Dana 1, 47301 Petaling Jaya, Selangor, Malaysia | |
| Perth | Level 6, Unit 2, 182, St George Terrace, Perth, WA 6000, Western, Australia | +61 0893212436 |
| Hong Kong | Unit 2503 25/F, Island Place Tower, 510 King’s Road, North Point, Hong Kong | +852 3180 6683 |
| Singapore | 61 Stamford Road, #01 – 07, Stamford Court, Singapore 178892 | +65 6339 1922 |
| Taiwan | 11F-5, No.142, Sec. 3, Minquan E. Rd., Songshan Dist., Taipei, Taiwan | +886-2-8770-5008 |
The complete list of Malindo sales offices.
Malindo Air headquarters
Malindo Air headquarters are located in Selangor (around 20km from Kuala Lumpur), in Malaysia. Since 2013 the CEO of Malindo Air is Chandran Rama Muthy.
Malindo Air Head Office
Address:
Pusat Perdagangan Dana 1
47301 Petaling Jaya
Selangor
Malaysia
Malindo Air Malysia. Customer care, offices, contacts.
Customer Service Malaysia
Email: customer_care@malindoair.com
8am – 10pm, Monday – Friday
Phone number: (+60) 603 7841 5388
8am-10pm, daily
[ss_click_to_tweet tweet=”For immediate assistance, contact Malindo Air Customer Service at (+60) 603 7841 5388. Lines are open from 8am to 10pm daily.” content=”For immediate assistance, contact Malindo Air Customer Service at (+60) 603 7841 5388. Lines are open from 8am to 10pm daily.” style=”default”]
KLIA, Malindo Air’s Ticketing Counter
Main Terminal Building
Departure Hall
Level 5
Row E
Selangor, Government Relations Office
Phone number: 03-20356699 (ext: 1348)
Emaill: govwpua@malindoair.com
Address:
Malindo Airways Sdn Bhd
C-5-05, Block C,
Oasis Ara Damansara,
2 Jalan PJU 1A/7A,
47301 Petaling Jaya, Selangor
Malaysia
Penang, Malindo ticketing office
Phone number: (+60) 46458858, (+60) 46415144
3.30am – 9.30pm daily
Langkawi, Malindo ticketing office
Phone number: (+60) 4 955 5688
8am – 8pm daily
Ipoh, Malindo booking office
Phone number: (+60) 3 2035 6699 (Ext:1437)
8am – 5pm daily
Johor Bahru, Malindo office
Phone number: (+60) 7 599 3418
6.30am – 10pm daily
Kota Bharu, Malindo office
Phone number: (+60) 9 771 5082
6am – 9pm daily
Kota Kinabalu, Malindo office
Phone number: (+60) 3 2035 6699 (Ext:1344)
7.30am – 7.30pm daily
Kuching, Malindo sales office
Phone number: (+60) 8 2575820
8am – 8pm daily
Malindo Air Australia contacts
Customer Service Australia
General inquiries: customercare.au@malindoair.com
Group inquiries: groups.au@malindoair.com
Phone number: (+61) 280 730 133
9am – 5pm, Monday – Friday, closed on Saturday, Sunday, public holidays
Perth, airport office, Terminal 1
Phone number: (+61) 894 794101
open during flight hours
Perth, sales/ticketing office
Address:
Level 6, Unit 2, 182
St George Terrace
Perth WA 6000
Western Australia
Phone number: (+61) 0893212436
9am – 5pm, Monday – Friday
Brisbane, airport office
Phone number: (+61) 73860 6021
4am – 12am, Mon, Tue, Thu & Sat
Melbourne, airport office
Phone number: (+61) 383 263388
5am – 12am, daily
Malindo Air China. Contacts and call centers.
Beijing, Malindo hotline
Phone number: 4008138183
9am – 6pm, Monday – Friday
Malindo Hong Kong. Phone numbers and offices.
Hong Kong, Malindo sales office
Address:
Unit 2503 25/F
Island Place Tower
510 King’s Road
North Point
Hong Kong
Phone number: +852 3180 6683
Email: ODHelpdesk@pam.com.hk
9am – 5.45pm, Monday – Friday
Malindo Air India contacts
Customer Care 24 hours India
Phone number: (+91) 11 41714850
Email: info_india@malindoair.com
Amritsar, sales office
Phone numbers: (+91) 183 2214107, (+91) 1832214108
Reservation / ticketing : 0183 2214107
Baggage: 0183 2214105
Email: atq.sales@malindoair.com
9.30am – 6.30pm, Monday – Saturday
Chennai, Malindo ticketing office
Phone number: (+91) 44 22566113
Email: maa.sales@malindoair.com
9.30am – 5.30pm, Monday – Friday
Lahore, Malindo sales office
Phone number: (+42) 3630 9671/2/3/4/5
Email: Usman.Nadeem@ptepk.org
9am – 5pm, Monday – Friday
Kolkata, Malindo sales/ticketing office
Phone number: (+91) 33 25118898
Mumbai, Malindo sales office
Phone number: (+91) 11 41714850
Email: bom.sales@malindoair.com
9.30am -17.30pm, Monday – Friday
New Delhi, Malindo sales office
Phone number: (+91) 11 41714850
Email: del.sales@malindoair.com
9.30am – 5.30pm, Monday – Saturday
Trichy, Malindo sales office
Phone number: (+91) 0431 2340209
Email: trz.sales@malindoair.com
9.30am – 5.30pm, Monday – Saturday
For the up to date list of Malindo sales offices in India please visit their website:
Malindo Air Indonesia contacts
Malindo Air Customer Service
Email: customer_care@malindoair.com
8am – 10pm, Monday – Friday
Phone number: (+60) 603 7841 5388 (Malaysia Call Center)
8am-10pm, daily
Malindo Business Class
Phone number: (+60) 3 7841 5353 (Malaysia Call Center)
8am-10pm, daily
Baggage Services
Phone numbers (Malaysia):
(+60) 10 288 8741
(+60) 10 401 0938
(+60) 10 401 0936
Daily 8am – 10pm
Email: baggage@malindoair.com
[ss_click_to_tweet tweet=”For immediate assistance, contact Malindo Air Customer Service at (+60) 603 7841 5388. Lines are open from 8am to 10pm daily.” content=”For immediate assistance, contact Malindo Air Customer Service at (+60) 603 7841 5388. Lines are open from 8am to 10pm daily.” style=”default”]
Refund/payment issues
Phone/WhatsApp numbers (Malaysia):
(+60) 10 402 0860
(+60) 10 402 0861
Malindo Corporate Services
Email: corporate@malindoair.com
9am – 6pm, Monday – Friday
Malindo Miles
Email: mm@malindoair.com
Malindo Air New Zealand contacts
Customer Service New Zealand
Email: malindoair@airlinerepservices.com.au
Phone number: (+63) 800 002 922
9am – 5pm, Monday – Friday. Closed on Saturday, Sunday and public holidays
Malindo Air Singapore contacts
Customer Care Singapore
Phone: (+65) 6339 1922
8am – 10pm, daily
Singapore, sales/ticketing office
Address:
61 Stamford Road
#01 – 07 Stamford Court
Singapore 178892
Phone: (+65) 6339 1922
9am – 8pm, Monday – Friday
Malindo Air Sri Lanka phone numbers
Colombo, customer care
Phone numbers: (+94) 11 234 5724, (+94) 11 234 5714
8.30am – 5pm, Monday – Friday
Malindo Air Taiwan contacts
Taipei, sales office
Address:
11F-5, No.142
Sec. 3, Minquan E. Rd.
Songshan Dist.
Taipei
Taiwan
Phone number: +886-2-8770-5008
9am – 5.30pm
Malindo United Arab Emirates contacts
Dubai, sales office
Phone numbers: (+971) 04 70367824, (+971) 50 6326377
9am – 6.30pm, Sunday – Thursday
Overall
User Review
( votes)Review
Malindo Air has separate phone lines for Business Class customers and also for baggage-related questions and refund/payment issues. The same applies to email addresses. To contact Malindo Air the customer can also go online: Twitter and Facebook accounts are alive and questions are answered promptly. On a bit negative note, most airline offices, as well as call centers, are not available 24 hours. The number of sales offices is impressive: 20 offices in Malaysia, and 32 offices abroad, located mostly in countries of Asia Pacific.