Finding the perfect Sriwijaya Air flight is easy when using our website. Using our unique search box feature, you can locate the best deals on flights to your desired destination on flight schedules that works for you.
You no longer need to purchase flight tickets from travel agencies. Booking online, using our website, is a more convenient and secure way to shop for airfare. You can complete the booking and payment processes in a matter of minutes and always enjoy the option of paying with a credit card, bank transfer or ATM card.
The e-Ticket is a new way for you to fly conveniently with Sriwijaya Air. As soon as you book and pay for your tickets, you’ll receive an e-Ticket sent directly to your email.
You should print your e-Ticket at home before arriving at the airport for your Sriwijaya Air flight. You can simply take the e-Ticket into the airport and show it to the Sriwijaya Air representative to check-in for your flight and receive your printed boarding pass.
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enter to winwinnersYou’ll always find the best flight deals when shopping on our website. It’s easy to find a multitude of flights to the destinations you need on flight schedules that work for you. Our search box feature makes locating the perfect domestic and international flights on Sriwijaya Air easier than ever before. Even better, the process of booking and paying for tickets online is secure and convenient. You can purchase airfare anywhere, as long as you have a smartphone, tablet or laptop that is connected to the internet. We also allow you to pay for your tickets in a number of ways, so you can decide which works best for you. Our website is equipped with all of the information you need to fly safely and comfortably with one of the top airlines in Indonesia -- Sriwijaya Air.
If you ever need more information about Sriwijaya Air, you can log onto www.Sriwijaya.co.id to view the airline’s history and detailed information about all of the aircraft in their fleet. You can also locate all of the company’s flight details, permitted baggage allowances, check-in procedures and the basic terms and conditions of flying with Sriwijaya Air. If you’re still interested in finding out more about Sriwijaya Air, you can visit the Frequently Asked Questions page on the official Sriwijaya Air website. This page includes information about excess baggage fees, flying with infants or children and what to do when traveling with someone who has special needs. Sriwijaya Air also provides a number of travel tips that will help you on every journey.
last update: 23 september 2020
Sriwijaya Air is the third largest airline in Indonesia. The airline serves flights to 44 destinations, including flights to Malaysia, East Timor and China. Sriwijaya flies more than 800,000 passengers every month and is constantly praised for its comfortable cabins and friendly staff.
Sriwijaya Air was established on Nov. 10, 2003, and is based in Jakarta, Indonesia. The airline has been successful since its birth and was able to pass through the 2008 global economic crisis without enduring losses. In fact, during this time, Sriwijaya Air was growing and adding new routes to eastern Indonesia. In 2013, Sriwijaya Air opened the subsidiary NAM Air, which provides domestic flights throughout Indonesia.
Sriwijaya Air adamantly adheres to the aircraft maintenance standards required by the Directorate of Airworthiness and Operation. Additionally, Sriwijaya Air uses the international standards of the Garuda Maintenance Facility (GMF) to ensure that the aircraft are always in top condition. The airline has an incredible flight history and has been praised for its impeccable safety record. Sriwijaya Air won the Boeing International Award for Safety and Maintenance of Aircraft in 2007 and has also been recognized by the Indonesian Department of Transportation..
Sriwijaya Airlines is the third largest airline in Indonesia, following Lion Air and Garuda Indonesia. It is praised for the various awards it has received since the company’s birth in 2003. Sriwijaya Air received eight awards from the Prime Service Transport Sector of the Ministry of Transportations of the Republic of Indonesia in 2014. Sriwijaya Air can take you to more than 40 domestic and international destinations, ranging from small Indonesian cities to countries as far as Malaysia, China and East Timor.
As the third largest airline in Indonesia, Sriwijaya Air continues to develop its services for a flight experience that’s one of the safest and most comfortable in the industry. Sriwijaya Air currently operates 38 Boeing aircraft, including the Boeing 737-300, Boeing 737-400, Boeing 737-500, Boeing 737-800W NG (Next Generation) and the Boeing 737-900ER. The Boeing 737-900ER (Extended Range) is one of the most anticipated aircraft to ever join the Sriwijaya Flight. The company placed its order for two Boeing 737-900ER aircraft in June of 2015. These two aircraft will help Sriwijaya Air reach more international destinations, further encouraging the airline’s growth. The Boeing 737-900ER can accommodate up to 220 economy class passengers and are expected to bring about a number of route expansions for Indonesia’s third largest airline.
Sriwijaya Air offers flights to domestic and international destinations. Sriwijaya Air’s commitment to connect all corners of Indonesia and its surroundings regions is reflected in the number of destinations available. In addition to domestic flights, Sriwijaya Air offers flights to East Timor, China and Malaysia. In an effort to expand the airline, Sriwijaya Air plans to increase the number of flight routes to include the domestic destinations of Tapanuli Utara and Aceh Utara. The airline also hopes to serve Kuching, Malaysia and Dhaka, Bangladesh in the near future.
7 KG
Cabin Baggage
20+ KG
Checked Baggage
45 MIN
Check-in Closing
BASIC
Food and Drinks
As of March of 2015, you no longer need to pay a tax in cash at the airport when flying with Sriwijaya Air. Sriwijaya Air is included in the list of Indonesia Airlines that have combined the cost of tax into the ticket price. Keep in mind that airport taxes are still applied in some airports, and each city charges different airport tax amounts.
If you’ll be traveling on one of Sriwijaya Air’s long-distance flights, you’ll receive a heavy meal, snacks and complimentary drinks. Shorter distance flights do not include a meal, but you’re always welcome to order from the flight attendants aboard the plane.
To ensure you always receive the best service, we are able to help you claim any refunds on Sriwijaya Air tickets. If you choose the Sriwijaya Travel Insurance, you are entitled to claim a refund if your flight is canceled, your baggage is misplaced or if you need to cancel your trip for any reason. You may also directly contact Sriwijaya Air’s customer service team to learn more about their refund procedures. Be aware that some additional fees may be required from you.
Children between the ages of 2 and 12 years old pay the same ticket price and receive the same amenities as adult passengers. However, babies between the ages of 0 and 23 months will be charged about 10-percent of the price of an adult ticket. The infant must not have a waist circumference of more than 40 centimeters and their height should not exceed the nose of their guardian when seated. A single adult passenger may not fly with more than a total of eight children and infants.
Here you'll find multiple ways to keep in contact with Sriwijaya Air...
Sriwijaya Air makes flying in comfort for an affordable price a possibility. Sriwijaya Air’s representatives and flight attendants will always serve you wholeheartedly, and they are committed to connecting you with other parts of Indonesia and the world. Enjoy comfort, convenience and security from the time you book your ticket online to checking-in at the airport and arriving at your destination. Sriwijaya Air will always be your loyal friend when it comes time to fly. 
We accept ATM / bank transfers, e-payments and credit cards
(+62) 81 22444 0000
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Our friendly Customer Care Team provides fast responses to your questions 24 hours a day. Make sure you visit our Help pages where a wide range of topics is covered. We are also available on Live Chat and social media.
