How to book cheap
Sriwijaya Air flights?

To book cheap Sriwijaya Air flights, look to airline flash sales, travel in the off-season, and subscribe newsletters with expert-picked deals. Flexibility and a few smart strategies can yield substantial savings.

However, not all discounts hold the same value. Check out the table below for a selection of options to consider:

How to get cheap flights
MethodSavingsWhy it works
Booking directly with airline2% — 10%OTAs and travel agents often up the price by adding a service fee
Flying on weekday
5% — 10%Weekend flights tend to cost slightly more
Group booking5% — 20%Airlines offer discounts for groups of 9+ travelers
Layovers / stopovers10% — 20%Non-direct flights with layovers/stopovers often offer lower fares
Flying early morning
15% — 20%Lower demand for flights departing 1am - 5am
Early booking
10% — 30%As departure day nears, airfares start to rise
Flying during low-season10% — 30%Less demand = lower prices
Booking round-trip flights10% — 35%Airlines encourage longer commitment by offering discount
Frequent flyer programs10% — 40%Airlines offer discounts to foster customer loyalty
Sales and promotions10% — 50%Airlines often offer special promotions to boost demand
SuperDeals40% — 80%Expert-picked deals are much cheaper due to insider knowledge
Air Traveler Club40% — 80%Regular access to curated deals = more opportunities to save

Sriwijaya Air ticket price

Assuming that you are flying one-way in economy class, your Sriwijaya Air flight ticket will cost:

  • $50 – $150 for an ultra-short-haul flight up to 500 km (310 miles)
  • $100 – $250 for a short-haul flight ranging 500–1,500 km (310–930 miles)
  • $150 – $300 for a medium-haul flight ranging 1,500–3,000 km (930–1850 miles)
  • $250 – $500 for a long-haul flight ranging 3,000–6,000 km (1850–3700 miles)
  • $300 – $800 for an ultra-long-haul flight above 6,000 km (3700 miles)

Round-trip (return) flights with Sriwijaya Air generally provide some cost savings compared to purchasing two separate one-way tickets. As a general guide, you can expect a savings of approximately 10–20% for ultra-short-haul, 15–25% for short-haul, 20–30% for medium-haul, 25–30% for long-haul, and 25–35% potential savings with round-trip bookings for extensive, ultra-long-haul flights.

It is a raw estimate on what ticket price you can expect and can serve as a guideline for what might be considered a reasonable, ‘fair’ fare. It’s based on key factors like flight distance, fuel cost, aircraft types used by the carrier, and the fact that Sriwijaya Air is a low-cost airline.

Please note, that Sriwijaya Air employs a dynamic pricing model, meaning ticket prices vary based on booking time, demand, and current airline competition. The final fare is also influenced by factors like maintenance costs, airport fees, crew salaries, taxes, insurance, and more.

You can use our search engine for the most accurate and up-to-date pricing.

Flying from a hub

Flying from the airline’s main airport (a ‘hub’) is often the easiest and cheapest way to get to your final destination.

A hub is usually a major airport where passenger traffic, flight operations, and the airline’s workforce come together. It helps the airline to reduce the cost and provide more streamlined operations. By consolidating passengers onto larger aircraft, airlines can achieve higher load factors and maximize revenue potential. This not only benefits the airline but often results in lower costs for passengers as well.

To score reasonably priced Sriwijaya Air flights regularly, look for routes originating in its main airport hub — Soekarno–Hatta International Airport CGK located in Jakarta, Indonesia.

These are the general ticket prices you’re likely to encounter:

Jakarta to Denpasar: $40
Jakarta to Palembang: $25
Jakarta to Medan: $35
Jakarta to Batam: $35
Jakarta to Surabaya: $30
city=Jakarta destinations=Jakarta, Denpasar

Sriwijaya Air upgrades

Does Sriwijaya Air have Business Class?

No, Sriwijaya Air does not offer Business Class cabin. The Indonesian operates exclusively with Economy Class configuration.

As a low-cost airline, Sriwijaya Air prides itself on providing affordable travel. It chooses not to offer business class due to its focus on cost efficiency. It operates with a basic class configuration to fit more passengers, simplify operations, and keep costs low.

Instead of business class, Sriwijaya Air offers additional, fee-based comforts like extra legroom, meal options, or priority boarding.

There is no Premium Economy on Sriwijaya Air fights

Sriwijaya Air does not offer a Premium Economy Class on its flights. The lack if the “Economy Plus” is part of its current business model, as the airline may see only a limited demand for this product.

The concept of Premium Economy has gained significant popularity among airlines in recent years. This cabin class, situated between Economy and Business Class, offers a middle-ground option for passengers seeking enhanced comfort and amenities without the higher price tag. With features such as extra legroom, wider seats, upgraded dining options, and priority boarding, Premium Economy cabin provides a more enjoyable travel experience — and still affordable for most people.

If you’d like to upgrade to a premium seat on a Sriwijaya Air flight, consider the viable alternative: hot seats.

Why is Sriwijaya Air
so cheap on ATC?

Sriwijaya Air can be extremely cheap when you seize opportunities such as ‘mistake fares‘, sudden price drops, sales and promotions, or employ strategies like hidden city ticketing. Moreover, flights connected to their main Indonesian hub airport — Soekarno–Hatta International Airport CGK — are typically priced lower due to the benefits of economies of scale, negotiated airport fees, and streamlined operations.

Air Traveler Club (ATC) capitalizes on these opportunities by tracking over 100 airlines, including Sriwijaya Air. We seek out heavily discounted deals, which we refer to as SuperDeals. All SuperDeals are 40%–80% off regular prices.

On average, ATC members save $500–$700 on flights.

Airline SuperDeals showcase
ATC members have access to large collections of SuperDeals.

Our experts closely monitor airfare to over 200 destinations in Asia and the Pacific, from a broad range of departure zones across the globe — North America, Europe, and Australasia. For regional explorers, we have amazing deals on routes within Asia. In the case of Sriwijaya, we particularly focus on tracking prices for flights originating from their Jakarta hub.

Each SuperDeal comes with a link to Google Flights where you can verify the price and availability. You will also see the booking options specific to your country: directly with Sriwijaya Air or through online travel agents.

Try for free

Asian destinations served by Sriwijaya

Sriwijaya flight network spans a variety of destinations in Asia and the wider Asia Pacific region:

East Timor, Indonesia, Malaysia

Sriwijaya Air tips

5–20% off when booking group flights with Sriwijaya Air

Flights are cheaper when purchased in bulk rather than as individual tickets. Booking group flights with Sriwijaya Air can be a cost-effective option for a school trip, family reunion, or corporate group traveling to a conference.

To qualify for the special group rate, the group must usually have at least 10 passengers. Discounts depend on the group size and travel dates and typically range from 5% to 20% off the regular airfare.

Sriwijaya Air website typically limits automatic group bookings to 9 passengers. This limit reflects the complexity of managing larger groups, which require personalized service and more time to coordinate. To get the price quote for your group, you’ll need to contact the airline directly.

A travel agent may be better if you want more personalized service. Travel agents may have access to discounted group rates for Sriwijaya Air and can help with logistics and scheduling.

Cancelled Sriwijaya Air flight. What are your rights, and how to rebook or refund your ticket?

Even in normal times, Sriwijaya Air cancellations happen more than travelers realize. It is normal to expect around 1–2% of flights to be canceled. There are plenty of reasons why flights can be canceled: air traffic control delays, bad weather, late-arriving aircraft, mechanical issues, and staffing shortages.

Having your flight canceled is always an unfortunate situation, but if you know the rules, you can understand what you might try asking for.

If you choose to proceed with your journey after a flight cancellation, Sriwijaya Air might be able to arrange an alternative flight for you, typically within a reasonable timeframe. Should Sriwijaya Air fail to resolve the issue promptly, you might have the option to travel with a different airline and receive compensation for the canceled flight.

Flight cancellation could entitle you to compensation from Sriwijaya Air, in a form of a cash refund. Depending on where your flight is canceled, you might also receive food vouchers and complimentary accommodation until your next flight.

Sriwijaya Air may try to offer you a travel voucher in lieu of a cash refund. You don’t need to accept this, and shouldn’t, as travel vouchers can expire and may be nontransferable.

If your Sriwijaya Air flight is cancelled, visit the airline’s official website and read through the specific cancellation policy. Additionally, check the regulations of the originating country for precise entitlements. Lastly, reach out to carrier’s customer service for available options tailored to your situation.

What to do if you miss your Sriwijaya Air flight?

Every day, anywhere from 2% to 8% of passengers miss their Sriwijaya Air flight. It can happen to even the best-prepared travelers. However, if you act quickly, know your rights, and stay polite, you can minimize the potential fallout:

  • Notify Sriwijaya Air immediately. Giving the airline a heads-up improves your chances of being rebooked on the next available flight, space permitting.
  • Ensure you call the airline before your departure. While Sriwijaya Air typically charges for a new ticket if you miss your flight, there are notable exceptions. If they can release and possibly resell your seat (offsetting lost revenue), you might be rebooked without extra charges. In some cases, you may only need to pay the fare difference.
  • Assess the flight schedule board. Look for later trips with Sriwijaya Air. Verify if seats are available; if not, ask the check-in or gate agent to place you on the standby list.
  • Do not expect a refund if you miss a flight due to being late. Sriwijaya Air will classify you as a “no-show” and no refund will apply. Note that your return flight will also be canceled automatically. However, contacting the airline before departure might secure a partial ticket credit, depending on your ticket type.
  • If you missed a connecting flight and your checked luggage has gone ahead without you, immediately contact an airline representative. The carrier may be able to track your bags and hold them for you or reroute the bag to your new flight’s destination.
  • If you miss your flight and it is the airline’s fault, you could be eligible for options like automatic rebooking, complimentary overnight accommodations, or meal vouchers.

How to ensure smooth transit between Sriwijaya Air connecting flights

Before your trip, research your connecting airport. Familiarize yourself with its layout, terminals, amenities, and the location of your connecting gate. This will save you time and stress during your layover. Every airport has a minimum connection time — make sure your layover is longer than this minimum time.

Additionally:

  • You may need to move between terminals if you have a connecting flight with a different airline or separate point-to-point tickets with Sriwijaya Air. Each flight may require individual check-in procedures and an additional pass through security. As your luggage may not be automatically transferred to your final destination, you’ll need to retrieve your bags and check them in again for your subsequent flight.
  • When flights are booked on separate tickets, Sriwijaya Air is not responsible if you miss your connection due to a delay with the first flight. Allow plenty of buffer time between flights to account for any potential delays.
  • Gate assignments can change. Regularly check the flight information boards to ensure you’re in the right place.
  • If your airport connection is tight (1-hour layover or less), pick a set near the front of the plane. It can shave 5–10 minutes off your deplaning time, especially on larger planes.

Sriwijaya Air profile

Airline profile
Full nameSriwijaya Air
IATA codeSJ
CountryIndonesia
Commenced operations2003
Typelow-cost
Cabin classesEconomy
SubsidiariesNAM Air
Subsidiary of
Airline alliancenone
Frequent flyer programnone
HubsSoekarno–Hatta International Airport CGK
Main destinations
China, Indonesia, Malaysia
Fleet size6
Aircraft

Boeing 737-500, Boeing 737-800

Official Websitehttps://www.sriwijayaair.co.id/

FAQ

How to request a refund for your Sriwijaya ticket?

If your flight was canceled by Sriwijaya Air (due to bad weather, technical problems, strikes, overbooking, etc), you are entitled to a full refund.

If you need to cancel your flight for any reason, the refund amount will depend on your ticket's fare conditions.

You may be able to apply for a refund online through the sriwijayaair.co.id website. Visit their refunds page and follow the instructions to complete your refund request.

Once a refund request has been submitted, wait for a confirmation email. Sriwijaya Air will review your request and typically process the refund within 1-2 weeks.

Please note:

  • Low-fare tickets are typically non-refundable. You will not receive a refund if you cancel your flight.
  • Be sure to cancel your flight as soon as possible. The earlier you cancel, the more likely you will receive a full refund.
  • Sriwijaya may charge you a cancellation or processing fee.
  • Refunds for tickets purchased through a travel agent or OTA must be requested through that agent.

Can I get a refund if my Sriwijaya Air flight price drops after I buy?

Generally, no. The booking price is final, and the airline won't refund even if the price dropped for the same dates, times, and class.

However, there are exceptions:

  • Your ticket is fully refundable. You can then cancel it at any time, usually without a fee, and buy a new one at a lower price.
  • You’re fine taking another flight. Ask for rescheduling to the same or the next day. A rebooking fee may apply, but if the price difference is big enough, it could be worth it.
  • Your flight originates or ends in the U.S. Take advantage of the 24-hour penalty-free cancellation window (the rule introduced for all airlines by the U.S. Department of Transportation). You'll get a full refund as long as your flight is at least 7 days away.

Does Sriwijaya Air have refundable tickets?

Yes, Sriwijaya Air does offer refundable tickets, but their availability often depends on the specific fare class and conditions attached to the ticket at the time of purchase.

Do I have to recheck my luggage on connecting flights?

When all layover flights are booked with Sriwijaya Air, your baggage will be automatically transferred through to your final destination. However, if one of the flights is with a different airline, you may have to claim and re-check your baggage during your layover.

How to get an extra legroom seat on Sriwijaya Air plane?

Securing an extra legroom seat on a Sriwijaya Air plane requires some planning and flexibility, but you can easily score one of these seats by familiarizing yourself with the cabin layout and checking in for your flight early. You may also consider paying for an upgrade to a seat with ample legroom and enhanced comfort.

As the location of the extra legroom seats varies depending on the aircraft, we recommend visiting the SeatGuru website. By simply entering your Sriwijaya flight number, you can access a detailed seat map specific to your flight. Hover over individual seats to identify those with ample legroom. They are often found in exit rows, bulkhead rows (the first row in each cabin section), or other designated areas that offer additional legroom.

Due to their desirable features, the preferred seats are in high demand. They are often limited in number and typically incur additional fees. Seats with extra legroom located in front and exit rows ("hot seats") are priced higher. However, for medium– and long–haul flights, the additional cost of $10-$50 may be worth the increased comfort. Hot seats typically provide at least 36 inches of legroom (4-6 inches more than standard economy seats), wider seat pitch, and may also have adjustable footrests and recline further back.

Paying for an extra legroom seat is usually a more affordable option than upgrading to a Premium Economy.

How do I obtain my Sriwijaya Air boarding pass?

Sriwijaya Air boarding pass is a travel document that contains crucial information about your flight, confirms your seat and allows you to board the plane. It includes the passenger’s name, flight number, boarding time, boarding zone, gate number, seat number, and other essential flight details. The Sriwijaya Air boarding pass can be in paper or electronic format. The boarding pass is issued during check-in — online on the airline's website (usually available 24 hours before the flight), its mobile app (mobile boarding pass) or at the airport. You can print your boarding pass at home or use a mobile app to store the digital boarding pass on your smartphone. Alternatively, you can check in at the airport, where the airline's representative will issue the boarding pass for you.

How to check Sriwijaya flight status?

Unfortunately, Sriwijaya does not provide information about flights status on their website – you’ll need to use an external tool.

There are several online platforms where you can check the status of Sriwijaya Air flight: FlightRadar24, FlightStats, or FlightAware. They offer comprehensive information about any flight (regardless of the airline) – including real-time flight tracking.

Alternatively, input your flight number directly into Google's search bar. Drawing data from diverse sources (including the airlines themselves), Google will provide you with all the crucial flight information right on the search results page.

References

  1. Flight search. Online booking tool for Sriwijaya Air Economy class tickets.
  2. Online check-in. Self-check in and boarding pass.
  3. Baggage policy. Checked and hand luggage regulations on Sriwijaya Air flights.
  4. Fare rules. Terms, fees, and restrictions for various ticket types. Also: Sriwijaya Air flexible ticket availability.
  5. Refunds and cancellations. Procedures and policies for canceling flights and obtaining refunds.
  6. Sriwijaya Air help. How to get in touch with the airline: customer service numbers, call centers, offices, and more.