Through the lens of AI

Online reviews from passengers are invaluable for determining if EVA Air is the right choice for you. However, manually sifting through countless reviews can be incredibly time-consuming and impractical.

As AI excels at quickly processing large volumes of data, we’re adopting it as a tool for sentiment analysis. It detects the emotional tone in EVA Air reviews, and quickly gauges travelers’ opinions on the airline’s offerings. We summarize them into concise and informative snippets to help you understand how other travelers feel about EVA Air.

Airline ratings and reviews from Skytrax
Airline ratings and reviews from Tripadvisor
Airline ratings and reviews from Kayak
Airline ratings and reviews from Trustpilot

Passenger reviews

An overview of the passenger experience on EVA Air — encompassing both the strengths and weaknesses as reported by travelers:

Strengths

Weaknesses

Passenger's experience

Drawing from a diverse array of passenger feedback, this is what it's truly like to fly with EVA Air. Learn about the airline class of service, seating choices and comfort, baggage policies, Wi-Fi, and ticket flexibility.

What can I expect when flying with EVA Air?

When flying with Eva Air, you can expect to enjoy comfortable and spacious seats, delicious food, extensive in-flight entertainment, and a friendly and attentive crew.


The airline is known for its reliability, so you can be confident that your flight will depart and arrive on time, and that your luggage will arrive at your destination in good condition.

What are the seating options?

EVA Air offers four main cabin classes:

  • Royal Laurel Class is the airline’s flagship business class product. It offers lie-flat seats, direct aisle access, and a dedicated check-in counter and lounge.
  • Premium Laurel Class is a premium economy class product that offers more legroom and recline than economy class. It also comes with a welcome amenity and priority boarding.
  • Premium Economy is a class between economy and business class. It offers more legroom and recline than economy class, but not as much as Premium Laurel Class. It also comes with a welcome amenity and priority boarding.
  • Economy Class is the airline’s standard economy class product. It offers a comfortable seat with a personal entertainment system.

Is EVA Air economy comfortable?

Eva Air economy class is generally considered to be comfortable, with standard seats that offer reclining seats and one checked bag.

However, the comfort level of economy class seats can vary depending on the aircraft type and the flight length. On longer flights, Eva Air offers Economy Comfort, which has wider seats with more legroom and recline. Eva Air also offers Premium Economy, which is a premium economy class product with lie-flat seats.

What is the baggage allowance?

  • Royal Laurel Class: Two pieces of carry-on luggage, each not exceeding 7kg (15lbs). Checked baggage allowance is typically 40kg (88lbs).
  • Premium Laurel Class: Two pieces of carry-on luggage, each not exceeding 7kg (15lbs). Checked baggage allowance is typically 40kg (88lbs).
  • Premium Economy: One piece of carry-on luggage not exceeding 7kg (15lbs). Checked baggage allowance is typically 35kg (77lbs).
  • Economy Class: One piece of carry-on luggage not exceeding 7kg (15lbs). Checked baggage allowance is typically 30kg (66lbs) for international routes.

Does EVA Air have Wi-Fi?

Yes, EVA Air offers Wi-Fi on most of its flights. The Wi-Fi is complimentary for passengers in Royal Laurel Class and Premium Laurel Class. Passengers in Premium Economy and Economy Class can purchase Wi-Fi access.