Fly with any airline.
Pay 40-80% less for your flight.
- Amazing deals to 200+ destinations in Asia
- Departures from US, Canada, Australia, Europe, Asia
- Regional routes within Asia included
- Each deal is 40%–80% cheaper than the regular price
Join 80,000 savvy travelers — it’s free!
Asian destinations served by Citilink
Citilink flight network spans a variety of destinations in Asia and the wider Asia Pacific region:
Australia, Indonesia, Malaysia, Papua New Guinea, Saudi Arabia, Singapore, Timor Leste
Why are Citilink flights so expensive in 2025?
Airfares soared in 2024. Citilink flights are more expensive now due to rising demand, limited supply, inflation, fuel prices, closed airspace, and increased operational costs.
One key factor within your control is the timing of your booking. To save money on travel, it’s wise to plan ahead – the best time to book international flights with Citilink is between 2 to 8 months before your departure date.
The primary elements that impact the cost of flights:
- Rising demand With more people traveling in the post-pandemic era, airlines have no incentive to lower prices. Instead, they capitalize on spiked demand and raise prices to make up for lost revenue during the period of 2020-2022.
- Limited supply In 2025 Citilink is still operating at reduced capacity after the pandemic. Staffing shortages of pilots, plane crew, and airport workers lead to flight cancellations and delays, affecting the supply even more. With fewer flights, the Indonesian carrier charges more for the plane tickets that are available.
- Inflation Inflation has a significant impact on flight prices, as it directly increases the cost of fuel and labor for airlines. This can be particularly true for Citilink that operates in countries with high inflation rates.
- Jet fuel costs Fuel is a significant airline cost, influenced by crude oil prices, geopolitical tensions, and supply chain disruptions. To cope with rising fuel prices, the airline may pass it on to travelers in the form of a fuel surcharge added to the ticket price.
- Closed airspace Avoiding airspace due to war, political conflicts, extreme weather, or natural disasters make airline tickets more expensive. Citilink may be forced to take longer routes to reach the destination airport – which means higher fuel and labor costs.
- Citilink operating costs The costs of labor, aircraft maintenance, aircraft leasing or purchasing expenses, marketing, etc. significantly increased in 2025. As Citilink aims to remain profitable, it must factor in these operating costs when setting ticket prices.
- Will flight prices go down in 2025?Historical trends suggest that airfare prices will fluctuate based on the factors described above. As long as the demand for travel is up, so is airfare. After tough years the Citilink is in no position to offer discounts for passengers and will likely try to maximize profits in 2025.
Citilink ticket price
What is the fair price of a Citilink flight? While airfares constantly fluctuate, we can estimate costs based on historical data. If you want to know if you’re paying a fair price and not overpaying, check the figures below to gauge what to expect.
Assuming that you are flying one-way in economy class, your Citilink flight ticket will cost:
- $50 – $150 for an ultra-short-haul flight up to 500 km (310 miles)
- $100 – $250 for a short-haul flight ranging 500–1,500 km (310–930 miles)
- $150 – $300 for a medium-haul flight ranging 1,500–3,000 km (930–1850 miles)
- $250 – $500 for a long-haul flight ranging 3,000–6,000 km (1850–3700 miles)
- $300 – $800 for an ultra-long-haul flight above 6,000 km (3700 miles)
Round-trip (return) flights with Citilink generally provide some cost savings compared to purchasing two separate one-way tickets. As a general guide, you can expect a savings of approximately 10–30% potential savings with round-trip bookings.
It is a raw estimate on what ticket price you can expect and can serve as a guideline for what might be considered a reasonable, ‘fair’ fare. It’s based on key factors like flight distance, fuel cost, aircraft types used by the carrier, and the fact that Citilink is a low-cost airline.
Price-drop alerts
Price drops present an excellent chance to score an inexpensive flight. They are typically caused by an increased number of passenger cancellations — when the pricing algorithm is forced to return to lower price levels.
The same happens when the airline adds extra, unscheduled flights shortly before the departure date.
Best time to book
Citilink flights
The best time to book international Citilink flights is between 2 to 8 months before your travel date. The prime booking window (the most likely time to find the bargains) is 4–6 months before takeoff. For Citilink domestic flights within Indonesia, making a reservation from 4 to 8 weeks in advance is recommended.
Why do prices fluctuate?
Airfare prices fluctuate due to demand, seasonal trends, and competition, causing numerous price drops and increases as your departure date approaches. Airlines such as Citilink use sophisticated revenue management systems to adjust pricing for optimal seat sales. Generally, as seats are sold, prices tend to become more expensive.
Don’t book too early
Citilink start selling their flights 9–12 months in advance. However, booking a ticket too early in that window can be an expensive mistake – the airline typically starts by setting prices at a relatively high level to capture early demand from those willing to pay more to secure their seats.
Prime Booking Window
For long-haul flights with Citilink, the best time to book your ticket is around 4–6 months before departure. It is the “Prime Booking Window” – after some seats have already been sold, the airline starts dropping prices to stimulate demand.
It may also offer promotions and sales (especially for flights departing from its hub in Soekarno–Hatta International Airport CGK, Halim Perdanakusuma International Airport HLP, Juanda International Airport SUB). This is the ideal time for bargain hunting.
Fly on weekdays
It makes a difference which day of the week you board the plane. Midweek travel (especially Tuesdays and Wednesdays) is less busy and likely cheaper than flying on weekends. The Indonesian airline charges higher prices for weekend travel due to the high demand from people going on short getaways or visiting family and friends.
Opt for early morning flights
Select a late night or early morning (1–5 am) flight to save on airfare. Citilink often offers discounts on their first morning flight (up to 15-20%) simply because of lower demand – most people are not willing to go to the airport so early. Moreover, morning flights have fewer delays, and airport queues are usually shorter.
Peak seasons are expensive
Peak travel seasons are always expensive – due to higher base prices set by Citilink for dates it expects to be popular. Avoid the high season during summer and major holidays, including holidays in the country you’re flying to.
Stop overpaying
for flights
Take advantage of our curated flight deals and save up to 80% on every booking
Citilink upgrades
Does Citilink have Business Class?
No, Citilink does not offer Business Class cabin. The Indonesian operates exclusively with Economy Class configuration.
As a low-cost airline, Citilink prides itself on providing affordable travel. It chooses not to offer business class due to its focus on cost efficiency. It operates with a basic class configuration to fit more passengers, simplify operations, and keep costs low.
Instead of business class, Citilink offers additional, fee-based comforts like extra legroom, meal options, or priority boarding.
Why is Citilink so cheap on ATC?
Citilink can be extremely cheap when you seize opportunities such as ‘mistake fares‘, sudden price drops, sales and promotions, or employ strategies like hidden city ticketing.
Moreover, flights connected to their main Indonesian hub airport — Soekarno–Hatta International Airport CGK — are typically priced lower due to the benefits of economies of scale, negotiated airport fees, and streamlined operations.
Air Traveler Club (ATC) capitalizes on these opportunities by tracking over 100 airlines, including Citilink. We seek out heavily discounted deals, which we refer to as SuperDeals. All SuperDeals are 40%–80% off regular prices.
Citilink tips
5–20% off when booking group flights with Citilink
Flights are cheaper when purchased in bulk rather than as individual tickets. Booking group flights with Citilink can be a cost-effective option for a school trip, family reunion, or corporate group traveling to a conference.
To qualify for the special group rate, the group must usually have at least 10 passengers. Discounts depend on the group size and travel dates and typically range from 5% to 20% off the regular airfare.
Citilink website typically limits automatic group bookings to 9 passengers. This limit reflects the complexity of managing larger groups, which require personalized service and more time to coordinate. To get the price quote for your group, you’ll need to contact the airline directly.
A travel agent may be better if you want more personalized service. Travel agents may have access to discounted group rates for Citilink and can help with logistics and scheduling.
Cancelled Citilink flight. What are your rights, and how to rebook or refund your ticket?
Even in normal times, Citilink cancellations happen more than travelers realize. It is normal to expect around 1–2% of flights to be canceled. There are plenty of reasons why flights can be canceled: air traffic control delays, bad weather, late-arriving aircraft, mechanical issues, and staffing shortages.
Having your flight canceled is always an unfortunate situation, but if you know the rules, you can understand what you might try asking for.
If you choose to proceed with your journey after a flight cancellation, Citilink might be able to arrange an alternative flight for you, typically within a reasonable timeframe. Should Citilink fail to resolve the issue promptly, you might have the option to travel with a different airline and receive compensation for the canceled flight.
Flight cancellation could entitle you to compensation from Citilink, in a form of a cash refund. Depending on where your flight is canceled, you might also receive food vouchers and complimentary accommodation until your next flight.
Citilink may try to offer you a travel voucher in lieu of a cash refund. You don’t need to accept this, and shouldn’t, as travel vouchers can expire and may be nontransferable.
If your Citilink flight is cancelled, visit the airline’s official website and read through the specific cancellation policy. Additionally, check the regulations of the originating country for precise entitlements. Lastly, reach out to carrier’s customer service for available options tailored to your situation.
What to do if you miss your Citilink flight?
Every day, anywhere from 2% to 8% of passengers miss their Citilink flight. It can happen to even the best-prepared travelers. However, if you act quickly, know your rights, and stay polite, you can minimize the potential fallout:
- Notify Citilink immediately. Giving the airline a heads-up improves your chances of being rebooked on the next available flight, space permitting.
- Ensure you call the airline before your departure. While Citilink typically charges for a new ticket if you miss your flight, there are notable exceptions. If they can release and possibly resell your seat (offsetting lost revenue), you might be rebooked without extra charges. In some cases, you may only need to pay the fare difference.
- Assess the flight schedule board. Look for later trips with Citilink. Verify if seats are available; if not, ask the check-in or gate agent to place you on the standby list.
- Do not expect a refund if you miss a flight due to being late. Citilink will classify you as a “no-show” and no refund will apply. Note that your return flight will also be canceled automatically. However, contacting the airline before departure might secure a partial ticket credit, depending on your ticket type.
- If you missed a connecting flight and your checked luggage has gone ahead without you, immediately contact an airline representative. The carrier may be able to track your bags and hold them for you or reroute the bag to your new flight’s destination.
- If you miss your flight and it is the airline’s fault, you could be eligible for options like automatic rebooking, complimentary overnight accommodations, or meal vouchers.
How to ensure smooth transit between Citilink connecting flights
Before your trip, research your connecting airport. Familiarize yourself with its layout, terminals, amenities, and the location of your connecting gate. This will save you time and stress during your layover. Every airport has a minimum connection time — make sure your layover is longer than this minimum time.
Additionally:
- You may need to move between terminals if you have a connecting flight with a different airline or separate point-to-point tickets with Citilink. Each flight may require individual check-in procedures and an additional pass through security. As your luggage may not be automatically transferred to your final destination, you’ll need to retrieve your bags and check them in again for your subsequent flight.
- When flights are booked on separate tickets, Citilink is not responsible if you miss your connection due to a delay with the first flight. Allow plenty of buffer time between flights to account for any potential delays.
- Gate assignments can change. Regularly check the flight information boards to ensure you’re in the right place.
- If your airport connection is tight (1-hour layover or less), pick a set near the front of the plane. It can shave 5–10 minutes off your deplaning time, especially on larger planes.
FAQ
Does Citilink last-minute flights get cheaper?
No, last-minute flights are often more expensive than booking in advance. Airlines increase prices as the departure date approaches, knowing that urgent travelers will pay a premium, especially for business or emergency travel.
Check this in-depth explanation of how last-minute deals work.
How to request a refund for your Citilink ticket?
If your flight was canceled by Citilink (due to bad weather, technical problems, strikes, overbooking, etc), you are entitled to a full refund.
If you need to cancel your flight for any reason, the refund amount will depend on your ticket's fare conditions.
You may be able to apply for a refund online through the citilink.co.id website. Visit their refunds page and follow the instructions to complete your refund request.
Once a refund request has been submitted, wait for a confirmation email. Citilink will review your request and typically process the refund within 1-2 weeks.
Please note:
- Low-fare tickets are typically non-refundable. You will not receive a refund if you cancel your flight.
- Be sure to cancel your flight as soon as possible. The earlier you cancel, the more likely you will receive a full refund.
- Citilink may charge you a cancellation or processing fee.
- Refunds for tickets purchased through a travel agent or OTA must be requested through that agent.
Can I get a refund if my Citilink flight price drops after I buy?
Generally, no. The booking price is final, and the airline won't refund even if the price dropped for the same dates, times, and class.
However, there are exceptions:
- Your ticket is fully refundable. You can then cancel it at any time, usually without a fee, and buy a new one at a lower price.
- You’re fine taking another flight. Ask for rescheduling to the same or the next day. A rebooking fee may apply, but if the price difference is big enough, it could be worth it.
- Your flight originates or ends in the U.S. Take advantage of the 24-hour penalty-free cancellation window (the rule introduced for all airlines by the U.S. Department of Transportation). You'll get a full refund as long as your flight is at least 7 days away.
Does Citilink have refundable tickets?
Yes, Citilink does offer a refund policy based on the timing of the refund request before the scheduled departure. The refund percentages vary as follows:
- Over 72 hours before departure: Minimum refund of 75 percent of the base fare.
- Between 72 hours and 48 hours before departure: Minimum refund of 50 percent of the base fare.
- Between 48 hours and 24 hours before departure: Minimum refund of 40 percent of the base fare.
- Between 24 hours and 12 hours before departure: Minimum refund of 30 percent of the base fare.
- Between 12 hours and 4 hours before departure: Minimum refund of 20 percent of the base fare.
- Less than 4 hours before departure: Minimum refund of 10 percent of the base fare, or in accordance with the policies of the scheduled commercial air transport enterprise.
Do I have to recheck my luggage on connecting flights?
When all layover flights are booked with Citilink, your baggage will be automatically transferred through to your final destination. However, if one of the flights is with a different airline, you may have to claim and re-check your baggage during your layover.
How to get an extra legroom seat on Citilink plane?
Securing an extra legroom seat on a Citilink plane requires some planning and flexibility, but you can easily score one of these seats by familiarizing yourself with the cabin layout and checking in for your flight early. You may also consider paying for an upgrade to a seat with ample legroom and enhanced comfort.
As the location of the extra legroom seats varies depending on the aircraft, we recommend visiting the SeatGuru website. By simply entering your Citilink flight number, you can access a detailed seat map specific to your flight. Hover over individual seats to identify those with ample legroom. They are often found in exit rows, bulkhead rows (the first row in each cabin section), or other designated areas that offer additional legroom.
Due to their desirable features, the preferred seats are in high demand. They are often limited in number and typically incur additional fees. Seats with extra legroom located in front and exit rows ("hot seats") are priced higher. However, for medium– and long–haul flights, the additional cost of $10-$50 may be worth the increased comfort. Hot seats typically provide at least 36 inches of legroom (4-6 inches more than standard economy seats), wider seat pitch, and may also have adjustable footrests and recline further back.
Paying for an extra legroom seat is usually a more affordable option than upgrading to a Premium Economy.
How do I obtain my Citilink boarding pass?
Citilink boarding pass is a travel document that contains crucial information about your flight, confirms your seat and allows you to board the plane. It includes the passenger’s name, flight number, boarding time, boarding zone, gate number, seat number, and other essential flight details. The Citilink boarding pass can be in paper or electronic format. The boarding pass is issued during check-in — online on the airline's website (usually available 24 hours before the flight), its mobile app (mobile boarding pass) or at the airport. You can print your boarding pass at home or use a mobile app to store the digital boarding pass on your smartphone. Alternatively, you can check in at the airport, where the airline's representative will issue the boarding pass for you.
How to check Citilink flight status?
Unfortunately, Citilink does not provide information about flights status on their website – you’ll need to use an external tool.
There are several online platforms where you can check the status of Citilink flight: FlightRadar24, FlightStats, or FlightAware. They offer comprehensive information about any flight (regardless of the airline) – including real-time flight tracking.
Alternatively, input your flight number directly into Google's search bar. Drawing data from diverse sources (including the airlines themselves), Google will provide you with all the crucial flight information right on the search results page.
References
- Flight search. Online booking tool for Citilink Economy class tickets.
- Online check-in. Self-check in and boarding pass.
- Baggage policy. Checked and hand luggage regulations on Citilink flights.
- Fare rules. Terms, fees, and restrictions for various ticket types. Also: Citilink flexible ticket availability.
- Refunds and cancellations. Procedures and policies for canceling flights and obtaining refunds.
- Citilink help. How to get in touch with the airline: customer service numbers, call centers, offices, and more.
