How to get cheap flights
MethodWhy it worksSavings
Booking directly with airlineOTAs and travel agents often up the price by adding a service fee2% — 10%
Flying on weekday
Weekend flights tend to cost slightly more More →5% — 10%
Group bookingAirlines offer discounts for groups of 9+ travelers More →5% — 20%
Layovers / stopoversNon-direct flights with layovers/stopovers often offer lower fares10% — 20%
Flying early morning
Lower demand for flights departing 1am - 5am15% — 20%
Early booking
As departure day nears, airfares start to rise More →10% — 30%
Flying during low-seasonLess demand = lower prices10% — 30%
Booking round-trip flightsAirlines encourage longer commitment by offering discount10% — 35%
Frequent flyer programsAirlines offer discounts to foster customer loyalty10% — 40%
Sales and promotionsAirlines often offer special promotions to boost demand Promotions →10% — 50%
SuperDealsExpert-picked deals are much cheaper due to insider knowledge SuperDeals →40% — 80%
Air Traveler Club™Free newsletter with airline sales, promotions, and SuperDeals Sign up →40% — 80%

Why is Air India Express so cheap on ATC?

Air India Express can be extremely cheap when you seize opportunities such as ‘mistake fares‘, sudden price drops, sales and promotions or employ strategies like hidden city ticketing. Moreover, Air India Express flights associated with their main Indian hub airportCochin International Airport COK — are typically priced lower due to the benefits of economies of scale and streamlined operations.

Airline flight super deals
A few examples of SuperDeals sent to ATC subscribers.

Air Traveler Club has a team of experts who diligently monitor for price reductions, promotional offers (often not widely advertised), under-the-radar airline sales, and other potential savings on flights. In the case of Air India Express, we particularly focus on tracking prices for flights originating from their Cochi hub.

These valuable findings are then promptly relayed to our subscribers as exclusive SuperDeals.

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Air India Express reviews 2023,A.I. summary

We let the A.I. analyze thousands of Air India Express reviews for an averaged, more accurate rating and opinion. Please note: this is an experimental feature.

★★★☆☆ 3/5 decent

Overall rating

Airline services rating
Baggage handling★★★☆☆
Seat comfort★★★☆☆
Food
★★☆☆☆
Entertainment★☆☆☆☆
Crew★★★☆☆
Customer support★★★☆☆

Is Air India Express a good airline?

Air India Express holds a decent 3/5 rating from its passengers, primarily due to its punctuality and vast regional network.

In terms of destinations, the airline serves an extensive range of cities, primarily in the Middle East and Southeast Asia, outpacing many of its low-cost competitors. However, while pricing is generally competitive, some travelers express discontent over ancillary fees and less-than-transparent fare structures. Comfort varies, with some passengers praising the airline’s legroom but others lamenting outdated interiors and limited in-flight amenities.

Overall, despite some gripes, Air India Express is often cited for delivering reasonable value for money, especially for budget-conscious travelers.

Strengths

  • Punctuality: Air India Express is often lauded for its on-time performance, a crucial factor that endears the airline to business travelers and those with tight schedules.
  • Extensive network: With a solid footprint in the Middle East and Southeast Asia, the airline provides convenient options for passengers looking to travel regionally, often with direct flights that bypass hubs.
  • Competitive pricing: The airline’s fare structure is generally seen as budget-friendly, making it a go-to option for cost-conscious travelers, particularly on short-haul routes.

Weaknesses

  • Ancillary fees: Some passengers have raised concerns about the airline’s additional charges for services like baggage and seat selection, stating that these can make the overall cost less competitive.
  • Outdated interiors: Reviews frequently cite the age of the airline’s fleet and the need for updated cabin interiors, mentioning worn-out seats and outdated entertainment systems as areas for improvement.
  • Limited in-flight amenities: The lack of complimentary in-flight meals and entertainment options is a recurring theme in passenger feedback, contributing to a less-than-stellar overall experience.

Passenger's experience

Is Air India Express a budget airline?

Yes, Air India Express is a budget airline. Air India Express is referred to as a LCC (low-cost carrier) due to its business model which is focused on offering basic air transportation services at the lowest possible cost.

The low-cost model has a few key characteristics that distinguish Air India Express from traditional full-service carriers (FCC). The Indian airline predominantly operates short to medium-haul flights, and it adopts a high-density seating configuration in its aircraft to maximize passenger numbers and revenue per flight. Air India Express also offers an “unbundled” fare structure, where the base fare usually only includes the seat and a small personal item. Additional services such as checked luggage, seat selection, extra legroom, and in-flight meals may be available but incur extra charges.

These strategies allow Air India Express to keep operating costs low. The savings are then passed on to passengers in the form of lower ticket prices, hence earning it the label of a budget airline.

What can I expect when flying with Air India Express?

When flying with Air India Express, passengers can expect a no-frills, budget-friendly experience primarily focused on short-haul routes between India and destinations in the Middle East and Southeast Asia.

The airline is generally praised for its punctuality and offers a fairly extensive network of direct flights that often bypass major hubs, providing convenient travel options. However, be prepared for additional fees for services like baggage and seat selection, as well as limited in-flight amenities such as complimentary meals or entertainment.

Overall, Air India Express offers a straightforward, cost-effective way to travel, particularly for those who prioritize price and efficiency over luxury.

What are the seating options?

Air India Express exclusively offers an economy-class cabin, designed with a focus on affordability and basic comfort.

Is Air India Express economy comfortable?

Air India Express’ economy class is generally considered basic and no-frills, prioritizing cost-efficiency over luxury.

Reviews often mention adequate legroom and reasonably comfortable seats for short to medium-haul flights. However, passengers looking for premium amenities or extra space might find the offering somewhat limited.

How to get an extra legroom seat on Air India Express plane?

Securing an extra legroom seat on a Air India Express plane requires some planning and flexibility, but you can easily score one of these seats by familiarizing yourself with the cabin layout and checking in for your flight early. You may also consider paying for an upgrade to a seat with ample legroom and enhanced comfort.

As the location of the extra legroom seats varies depending on the aircraft, we recommend visiting the SeatGuru website. By simply entering your Air India Express flight number, you can access a detailed seat map specific to your flight. Hover over individual seats to identify those with ample legroom. They are often found in exit rows, bulkhead rows (the first row in each cabin section), or other designated areas that offer additional legroom.

Due to their desirable features, the preferred seats are in high demand. They are often limited in number and typically incur additional fees. Seats with extra legroom located in front and exit rows ("hot seats") are priced higher. However, for medium– and long–haul flights, the additional cost of $10-$50 may be worth the increased comfort. Hot seats typically provide at least 36 inches of legroom (4-6 inches more than standard economy seats), wider seat pitch, and may also have adjustable footrests and recline further back.

Paying for an extra legroom seat is usually a more affordable option than upgrading to a Premium Economy.

What is the baggage allowance?

  • Domestic routes: Passengers are generally allowed to check in up to 25 kg of baggage, with an additional 7 kg permitted as hand luggage.
  • International routes (Middle East and Gulf Countries): The check-in baggage allowance is usually 30 kg, with a hand luggage allowance of 7 kg.

Does Air India Express have Wi-Fi?

No, Air India Express does not offer in-flight Wi-Fi connectivity at this time. Passengers should be prepared for an offline experience while on board.

Does Air India Express have refundable tickets?

Air India Express offers a range of ticket fare classes, each with varying levels of refundability and flexibility. Here’s what you can expect:

  • Xpress Value: These tickets are generally non-refundable and cater to passengers looking for the most economical option.
  • Xpress Flex: Partially refundable, these tickets allow for some itinerary changes with additional fees. Ideal for travelers who anticipate slight adjustments to their plans.
  • Vista Flex: Designed for passengers requiring maximum flexibility, these tickets are typically fully or near-fully refundable, less administrative costs

How do I obtain my Air India Express boarding pass?

Air India Express boarding pass is a travel document that contains crucial information about your flight, confirms your seat and allows you to board the plane. It includes the passenger’s name, flight number, boarding time, boarding zone, gate number, seat number, and other essential flight details. The Air India Express boarding pass can be in paper or electronic format. The boarding pass is issued during check-in — online on the airline's website (usually available 24 hours before the flight), its mobile app (mobile boarding pass) or at the airport. You can print your boarding pass at home or use a mobile app to store the digital boarding pass on your smartphone. Alternatively, you can check in at the airport, where the airline's representative will issue the boarding pass for you.

How to check Air India Express flight status?

If you have the flight number at hand, you can conveniently check the Air India Express flight status on the airline’s website. Visit the flight status page to get the reliable information regarding the scheduled and actual departure and arrival times.

There are several online platforms where you can check the status of Air India Express flight: FlightRadar24, FlightStats, or FlightAware. They offer comprehensive information about any flight (regardless of the airline) – including real-time flight tracking.

Alternatively, input your flight number directly into Google's search bar. Drawing data from diverse sources (including the airlines themselves), Google will provide you with all the crucial flight information right on the search results page.

Air India Express profile

Airline profile
Full nameAir India Express
IATA codeIX
CountryIndia
Commenced operations2005
Typelow-cost
Cabin classesEconomy
Subsidiaries
Subsidiary ofAir India
Airline alliancenone
Frequent flyer programNeuPass
HubsCochin International Airport COK, Dubai International Airport DXB, Kannur International Airport CNN, Calicut International Airport CJJ
Main destinations
Bahrain, India, Kuwait, Oman, Qatar, Saudi Arabia, Singapore, United Arab Emirates
Fleet size30
Aircraft

Airbus A320 Neo, Boeing 737-800, Boeing 737-MAX 8

Official Websitehttps://www.airindiaexpress.com/

Air India Express shortcuts

Essential links to Air India Express official website.

Air India Express flight booking

Search Air India Express flights and book your Economy class ticket online.

Online check-in

How to check-in and receive your Air India Express boarding pass?

Air India Express baggage policy

Learn about checked and hand luggage regulations on Air India Express flights.

Flexible tickets

Want to change your flight? Air India Express flexible booking offer and policies.

Refunds and cancellations

Guidelines on returning a Air India Express ticket and getting your money back.

Air India Express help & support

Get in touch with the airline: customer service numbers, call centers, offices, and more.

Air India Express tips

How to ensure smooth transit between Air India Express connecting flights

Before your trip, research your connecting airport. Familiarize yourself with its layout, terminals, amenities, and the location of your connecting gate. This will save you time and stress during your layover. Every airport has a minimum connection time — make sure your layover is longer than this minimum time.

Additionally:

  • You may need to move between terminals if you have a connecting flight with a different airline or separate point-to-point tickets with Air India Express. Each flight may require individual check-in procedures and an additional pass through security. As your luggage may not be automatically transferred to your final destination, you’ll need to retrieve your bags and check them in again for your subsequent flight.
  • When flights are booked on separate tickets, Air India Express is not responsible if you miss your connection due to a delay with the first flight. Allow plenty of buffer time between flights to account for any potential delays.
  • Gate assignments can change. Regularly check the flight information boards to ensure you’re in the right place.
  • If your airport connection is tight (1-hour layover or less), pick a set near the front of the plane. It can shave 5–10 minutes off your deplaning time, especially on larger planes. Consider purchasing “hot seats” if available on your plane — they cost extra, but it may be worth it.
  • When flying domestically, try not to book the last flight out of your connecting airport. In case of a cancellation, the airline will put you on its next flight, but it will require an overnight stay and arrival a day later.
  • Flights can be delayed or canceled. Have a backup plan in case you miss your connecting flight. Know your rights and the Air India Express policy on missed connections.

Booking group flights with Air India Express

Flights are cheaper when purchased in bulk rather than as individual tickets. Booking group flights with Air India Express can be a cost-effective option for a school trip, family reunion, or corporate group traveling to a conference.

To qualify for the special group rate, the group must usually have at least 10 passengers. Discounts depend on the group size and travel dates and typically range from 5% to 20% off the regular airfare.

Air India Express website typically limits automatic group bookings to 9 passengers. This limit reflects the complexity of managing larger groups, which require personalized service and more time to coordinate. To get the price quote for your group, you’ll need to contact the airline directly.

A travel agent may be better if you want more personalized service. Travel agents may have access to discounted group rates for Air India Express and can help with logistics and scheduling.

There is no Premium Economy on Air India Express fights

Air India Express does not offer a Premium Economy Class on its flights. The lack if the “Economy Plus” is part of its current business model, as the airline may see only a limited demand for this product.

The concept of Premium Economy has gained significant popularity among airlines in recent years. This cabin class, situated between Economy and Business Class, offers a middle-ground option for passengers seeking enhanced comfort and amenities without the higher price tag. With features such as extra legroom, wider seats, upgraded dining options, and priority boarding, Premium Economy cabin provides a more enjoyable travel experience — and still affordable for most people.

If you’d like to upgrade to a premium seat on a Air India Express flight, consider the viable alternative: hot seats.