Through the lens of AI

Online reviews from passengers are invaluable for determining if Air France is the right choice for you. However, manually sifting through countless reviews can be incredibly time-consuming and impractical.

As AI excels at quickly processing large volumes of data, we’re adopting it as a tool for sentiment analysis. It detects the emotional tone in Air France reviews, and quickly gauges travelers’ opinions on the airline’s offerings. We summarize them into concise and informative snippets to help you understand how other travelers feel about Air France.

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Passenger reviews

An overview of the passenger experience on Air France — encompassing both the strengths and weaknesses as reported by travelers:

Strengths

Weaknesses

Passenger's experience

Drawing from a diverse array of passenger feedback, this is what it's truly like to fly with Air France. Learn about the airline class of service, seating choices and comfort, baggage policies, Wi-Fi, and ticket flexibility.

What can I expect when flying with Air France?

When flying with France Air, you can expect a comfortable and safe journey with a touch of French flair. France Air is the flag carrier of France and a founding member of the SkyTeam alliance.

It operates flights to over 200 destinations in 93 countries, including many long-haul routes. You can enjoy a wide range of services and amenities on board, such as in-flight entertainment, Wi-Fi, complimentary meals and drinks, and a choice of newspapers and magazines.

You can also benefit from the Flying Blue loyalty program, which rewards you with miles and perks for every flight.

What are the seating options?

France Air offers four seating options for its long-haul flights: Economy, Premium Economy, Business, and La Première.

Economy seats are designed to provide comfort and space, with adjustable headrests, personal screens, and power outlets. Premium Economy seats offer more legroom, reclining, storage space, noise-reducing headphones, and a comfort kit.

Business seats are fully flat and spacious, with direct aisle access, privacy screens, and large tables.

La Première seats are exclusive and luxurious, with a personal suite, a dedicated cabin crew, and a gourmet menu. You can also access the lounge and priority services at the airport.

Is Air France economy comfortable?

France Air economy seats are comfortable and spacious, with adjustable headrests, personal screens, and power outlets. You can also enjoy complimentary meals and drinks, and a choice of newspapers and magazines.

If you want more legroom, you can opt for a Seat Plus or a Duo Seat on selected flights for an extra fee.

What is the baggage allowance?

France Air baggage allowance depends on your travel cabin, destination, and Flying Blue status. Generally, you can check in one bag of up to 23 kg (50 lb) for free in the Economy cabin, and two bags of up to 23 kg (50 lb) each for free in the Premium Economy, Business, and La Première cabins.

You can also bring one hand baggage and one personal item in the Economy cabin, and two hand baggage items and one personal item in the other cabins. The weight limit for hand baggage is 12 kg (26.4 lb) in Economy and 18 kg (40 lb) in the other cabins.

Does Air France have Wi-Fi?

Yes, Air France offers Wi-Fi on board most of its long-haul flights. You can choose from three Wi-Fi passes: Message, Surf, or Stream.

The Message pass lets you send and receive messages for free. The Surf pass lets you browse the internet and check your emails for a fee that varies depending on the flight duration. The Stream pass lets you enjoy high-speed internet and streaming services for a higher fee that varies depending on the flight duration. You can purchase Wi-Fi passes before or during your flight using your credit card or Flying Blue miles.