Through the lens of AI

Online reviews from passengers are invaluable for determining if Air Europa is the right choice for you. However, manually sifting through countless reviews can be incredibly time-consuming and impractical.

As AI excels at quickly processing large volumes of data, we’re adopting it as a tool for sentiment analysis. It detects the emotional tone in Air Europa reviews, and quickly gauges travelers’ opinions on the airline’s offerings. We summarize them into concise and informative snippets to help you understand how other travelers feel about Air Europa.

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Passenger reviews

An overview of the passenger experience on Air Europa — encompassing both the strengths and weaknesses as reported by travelers:



Passenger's experience

Drawing from a diverse array of passenger feedback, this is what it's truly like to fly with Air Europa. Learn about the airline class of service, seating choices and comfort, baggage policies, Wi-Fi, and ticket flexibility.

What can I expect when flying with Air Europa?

You can expect decent but not outstanding service when flying with Air Europa. The airline offers non-stop flights to about 45 destinations in Spain, Europe, and Africa. The airline has a modern fleet of well-maintained aircraft equipped with the latest technology.

The airline also has a strong network of partners and alliances that help minimize delays and disruptions. However, you may also encounter issues with seat legroom and comfort, cabin cleanliness, food quality, entertainment, wi-fi, and crew service on some flights.

The airline is a good choice for budget travelers looking for fair value for money but not for those who expect a high-quality or comfortable experience on long-haul flights.

What are the seating options?

Air Europa offers three seating options: Economy, Premium Economy, and Business Class. Economy seats have a pitch of 30-31 inches and a width of 17-18 inches. Premium Economy seats have a pitch of 37 inches and a width of 19 inches.

Business Class seats have a pitch of 60-78 inches and a width of 20-22 inches. All seats have adjustable headrests, recline features, and personal screens. Premium Economy and Business Class seats also have power outlets, USB ports, noise-canceling headphones, amenity kits, and priority services. Business Class seats on long-haul flights can also convert into flat beds.

Is Air Europa economy comfortable?

Air Europa economy is comfortable for short-haul flights, but not for long-haul flights. The seats have adequate legroom and cushioning for short distances, but they are tight and hard for longer journeys. The seats also lack reclining and support features that would make them more comfortable.

Some passengers also complain about the lack of pillows, blankets, and headphones on some flights. The cabin comfort and cleanliness are also satisfactory on newer planes, but poor on older planes. The cabin temperature and lighting are also not well-regulated on some flights.

What is the baggage allowance?

Air Europa baggage allowance depends on the route, fare class, and SkyTeam membership status of the passenger. In general, passengers can bring one carry-on bag of up to 10 kg (22 lbs) and one personal item on board.

Checked baggage allowance varies from one to three pieces of up to 23 kg (50 lbs) each depending on the destination and the ticket type. SkyTeam Elite and Elite Plus members can also enjoy additional baggage benefits such as extra weight or extra pieces. Excess baggage fees apply for any baggage that exceeds the allowance.

Does Air Europa have Wi-Fi?

Air Europa has Wi-Fi on some of its flights, but not on all of them. The Wi-Fi service is available on selected long-haul flights operated by Boeing 787 Dreamliner aircraft. The Wi-Fi service allows passengers to access the internet, social media, email, messaging, and streaming services on their personal devices.

The Wi-Fi service is not free and passengers have to purchase a Wi-Fi package that suits their needs. The Wi-Fi packages range from €7 to €30 depending on the duration and the data limit.