Through the lens of AI
Online reviews from passengers are invaluable for determining if Air Europa is the right choice for you. However, manually sifting through countless reviews can be incredibly time-consuming and impractical.
As AI excels at quickly processing large volumes of data, we’re adopting it as a tool for sentiment analysis. It detects the emotional tone in Air Europa reviews, and quickly gauges travelers’ opinions on the airline’s offerings. We summarize them into concise and informative snippets to help you understand how other travelers feel about Air Europa.





Is Air Europa
a low-cost (budget) airline?
No, Air Europa is not a budget airline but a traditional, full-service carrier. It is one of the largest airlines in Spain, a member of the SkyTeam, and it offers a broad spectrum of services that distinguish it from budget airlines. These include free checked baggage, complimentary meals and beverages (even in Economy), on-board amenities (blankets, pillows, sometimes noise-cancelling headphones) on long-haul flights, and a wide range of in-flight entertainment.
Furthermore, Air Europa provides multiple travel classes, such as Economy, Business — each with varying levels of comfort, space, and amenities. In contrast, budget airlines typically offer only Economy class with minimal benefits.
Passenger reviews
An overview of the passenger experience on Air Europa — encompassing both the strengths and weaknesses as reported by travelers:
Strengths
- Easy booking: Air Europa has a convenient and user-friendly website that allows customers to search for flight deals and book tickets online.
- Fast check-in: Air Europa offers efficient and hassle-free check-in options for its passengers, including online check-in, mobile check-in, self-service kiosks, and priority check-in. Passengers can also print their boarding passes or use their mobile devices to scan their QR codes at the gate.
- Punctual flights: Air Europa has a good record of on-time performance and reliability for its flights. The airline operates a modern fleet of well-maintained aircraft equipped with the latest technology. Air Europa also has a strong network of partners and alliances that help it minimize delays and disruptions.
Weaknesses
- Lack of legroom and comfort: Air Europa has a tight seat pitch and narrow seats, making it uncomfortable for passengers, especially on long-haul flights. The seats are also hard and lack reclining and cushioning. Some passengers also complain about the lack of pillows, blankets, and headphones on some flights.
- Poor food quality: Air Europa serves low-quality food and beverages on some flights or does not serve any food at all. The food is often cold, bland, or stale, and the portions are small. The beverages are also limited or not available on some flights. Some passengers also report having to pay extra for food and drinks on some routes.
- Inconsistent crew service: Air Europa has a variable crew service that depends on the flight and the staff. Some crew members are friendly, polite, and helpful, while others are unprofessional and indifferent. Some crew members also do not speak English well or do not make announcements in English. Some passengers also report waiting long for the crew to respond to their requests or complaints.
Passenger's experience
Drawing from a diverse array of passenger feedback, this is what it's truly like to fly with Air Europa. Learn about the airline class of service, seating choices and comfort, baggage policies, Wi-Fi, and ticket flexibility.
What can I expect when flying with Air Europa?
You can expect decent but not outstanding service when flying with Air Europa. The airline offers non-stop flights to about 45 destinations in Spain, Europe, and Africa. The airline has a modern fleet of well-maintained aircraft equipped with the latest technology.
The airline also has a strong network of partners and alliances that help minimize delays and disruptions. However, you may also encounter issues with seat legroom and comfort, cabin cleanliness, food quality, entertainment, wi-fi, and crew service on some flights.
The airline is a good choice for budget travelers looking for fair value for money but not for those who expect a high-quality or comfortable experience on long-haul flights.
What are the seating options?
Air Europa offers three seating options: Economy, Premium Economy, and Business Class. Economy seats have a pitch of 30-31 inches and a width of 17-18 inches. Premium Economy seats have a pitch of 37 inches and a width of 19 inches.
Business Class seats have a pitch of 60-78 inches and a width of 20-22 inches. All seats have adjustable headrests, recline features, and personal screens. Premium Economy and Business Class seats also have power outlets, USB ports, noise-canceling headphones, amenity kits, and priority services. Business Class seats on long-haul flights can also convert into flat beds.
Is Air Europa economy comfortable?
Air Europa economy is comfortable for short-haul flights, but not for long-haul flights. The seats have adequate legroom and cushioning for short distances, but they are tight and hard for longer journeys. The seats also lack reclining and support features that would make them more comfortable.
Some passengers also complain about the lack of pillows, blankets, and headphones on some flights. The cabin comfort and cleanliness are also satisfactory on newer planes, but poor on older planes. The cabin temperature and lighting are also not well-regulated on some flights.
What is the baggage allowance?
Air Europa baggage allowance depends on the route, fare class, and SkyTeam membership status of the passenger. In general, passengers can bring one carry-on bag of up to 10 kg (22 lbs) and one personal item on board.
Checked baggage allowance varies from one to three pieces of up to 23 kg (50 lbs) each depending on the destination and the ticket type. SkyTeam Elite and Elite Plus members can also enjoy additional baggage benefits such as extra weight or extra pieces. Excess baggage fees apply for any baggage that exceeds the allowance.
Does Air Europa have Wi-Fi?
Air Europa has Wi-Fi on some of its flights, but not on all of them. The Wi-Fi service is available on selected long-haul flights operated by Boeing 787 Dreamliner aircraft. The Wi-Fi service allows passengers to access the internet, social media, email, messaging, and streaming services on their personal devices.
The Wi-Fi service is not free and passengers have to purchase a Wi-Fi package that suits their needs. The Wi-Fi packages range from €7 to €30 depending on the duration and the data limit.
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User Review
4.1 (681 votes)Air Europa reviews
We asked AI to go through thousands of online reviews about Air Europa and give you a clear, fair idea of what other travelers think about the airline. The AI puts together thousands of different passenger experiences to accurately describe the airline’s quality and performance. You save time spent on reading myriads of reviews published on tens of different websites.
This is an unbiased overview of general public opinion, where the review of just one person doesn’t sway the result. Please note that it is still an experimental feature.
About the author

Maksim Koval
Aviation industry expert, digital editor at Tiket2 since 2010, and the pioneering founder of the Air Traveler Club.
Maksim is a Bali-based seasoned travel writer, avid flyer, tinkerer, photographer, motorbiker, animal lover, and the truest evangelist of the company. His dedication to providing valuable insights and engaging content has established him as a trusted voice in the industry.
You can contact him via email at maksim[at]tiket2.com.