By Maksim Koval, 10 June 2024
How to contact Air Europa customer service?
The primary way to contact Air Europa customer service is via their call center: 900 649 191. However, during peak call times, turning to direct messaging on social media may yield quicker responses. For detailed discussions of complex issues, sending an e-mail is often the best option.
This guide will empower you with effective tactics to elicit prompt responses from Air Europa customer service. From the ground up, let’s explore your options. Depending on the nature of your query, several channels are at your disposal:
Air Europa contacts
Air Europa Service | Contact Phone Number |
---|---|
Primary customer service | 900 649 191 |
International customer service | +900 649 191 |
Reservations | 900 649 191 |
Frequent flyer program (SUMA) | +911 360 200 |
Refunds | +900 649 191 |
Baggage services | +911 360 190 |
Lost and found | +911 360 190 |
Special assistance | +900 649 191 |
Cargo | +34 911 332 577 |
Pet travel | +34 911 332 577 |
Customer Relations | +900 649 191 |
Corporate | +911 401 501 |
Press department | +34 91 540 16 82 |
Automated phone systems are widespread today. Trying to skip their automated menus by saying “agent” (or anything else) can only make your call longer. Instead, state your purpose slowly and clearly to ensure you’re directed to the appropriate queue.
Operating hours across Air Europa support channels
- Air Europa primary call center number 900 649 191 operates 24/7.
The 24-hour availability ensures assistance for passengers across various time zones, regardless of the time of the day.
- Social media platforms like Twitter and Facebook operate 24/7, allowing passengers worldwide to ask questions or report issues at any time. While responses might not be instantaneous, Air Europa usually aims to respond swiftly, often within a few hours.
- aireuropa.com website offers help and contact pages – available for passengers 24/7.
- customer service desks at airports are designed to aid passengers who prefer face-to-face assistance. Air Europa help desks operate according to each airport’s hours.

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Real human help
How to talk to a live person at Air Europa?
To reach a live person at Air Europa, you can use most of their communication channels – call center, local offices, live chat, social media, emails, or airport service desk. Each route ensures interaction with human operators, either immediately or after an initial automated response.
- When you dial Air Europa call center number, you’ll be connected to a human operator. Initially, you might interact with an automated Interactive Voice Response (IVR) system – designed to guide you to the most suitable department (and to put you on hold if the lines are busy). However, once the line is free, you will be connected to a real person.
- Reach out to your local Air Europa office – it is probably the best way to talk to a real person. As they handle fewer calls, you’ll experience much shorter waiting times.
- Message Air Europa on their social media platforms (use Twitter DM or Facebook Messenger). Although initial interaction may also be with a bot, a human operator will usually step in for complex issues.
- If you’re at the airport, check if the airline has a service desk on-site. Pay a visit to speak to a representative in person.
Air Europa international contacts
International customer service can handle your booking just like the main call center. Instead of competing for time with the call centers in Spain, jump the line by dialing those in other countries — Germany, Italy, Netherland, UK, US — for example. Travelers report that the Air Europa support in those countries has much shorter wait times, sometimes just a few minutes.
As a last resort, head for the foreign language-speaking call center. It will help if you are comfortable with that language, but there’s a chance that the hotline staff also speaks English.
Country | Air Europa Phone Number |
---|---|
Austria | +49 (0)69 133 845450 |
Brazil | +0055 0800 580 2919 |
France | +0033-1 42 65 08 00 |
Germany | +49 6980883872 |
India | +91 11 43640467 |
Italy | +39 02 21802627 |
Netherland | +31 (0) 207 956.095 |
Spain | +900 649 191 |
UK | +44 (0) 20 3499 1090 |
US | +1 844 415 39 55 |
Air Europa urgent/emergency phone numbers
In case of an emergency related to the Air Europa flight, call this number: 900 649 191 (hotline in Spain).
If you are in a different country, refer to the “International Contacts” section above for your local phone number.
These are the general customer service phone numbers as Air Europa does not provide a separate number for emergency situations. However, the airline representatives will be able to assist you with urgent issues such as flight cancellations, ticket changes, lost passports, etc.
If phone lines are busy, initiate simultaneous conversations through Twitter DM (@AirEuropa) and Facebook Messenger to increase your chances of a prompt response.
Call for free
Toll-free Air Europa call centers
Currently, Air Europa does not provide toll-free numbers for its customers. Before you call its hotline abroad, review your mobile plan to see if it includes international calling or offers affordable international call packages.
Consider using Wi-Fi calling services available on most smartphones or VoIP services like Skype, WhatsApp, or Google Voice to call the airline from overseas to avoid high rates.
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Air Europa WhatsApp number
Currently, Air Europa does not provide a dedicated WhatsApp number. However, you can use Wi-Fi calling or VoIP services instead of WhatsApp to bypass high roaming charges for international calls to Air Europa numbers.
Wi-Fi calling lets you place phone calls via a Wi-Fi network rather than a cellular network, much like WhatsApp, helping you avoid any roaming charges. Most carriers and smartphones support Wi-Fi calling, but you’ll need to enable it in your phone’s settings. Please note that Wi-Fi calling is restricted in countries like China, Egypt, Oman, Qatar, Saudi Arabia, and UAE.

VoIP apps like Skype, Viber, Google Voice or Talkatone are another way to call Air Europa international numbers cheaply. In a manner similar to WhatsApp, they tap into the internet to place calls. While not free, these services offer competitively low rates for calls to both landlines and mobile phones. Costs generally range between $0.01 and $0.20 per minute, subject to the country and service provider being called.
In 2017, the EU has abolished roaming charges within its territory. If you’re within the EU and you place a call to a Air Europa number located in the EU, it will be priced as domestic call — with a capped cost of 19 cents (plus VAT) per minute.
Air Europa phone numbers by city
Your regional Air Europa helpline often has more specific knowledge about local airports, regulations, and services. They may be able to provide more detailed and relevant information.
Most agents have good English proficiency. The regional lines will likely have representatives who are also fluent in the local language; if you feel more comfortable communicating in your first language, look for the phone number for your nearest location.
Calling a regional center means you’re likely calling within your time zone — this can make it easier to reach someone during business hours.
City | Air Europa Phone Number |
---|---|
Amsterdam | +31 (0) 207 956.095 |
Frankfurt | +49 6980883872 |
London | +44 (0)20 3499 1090 |
Madrid | +900 649 191 |
Miamy | +1 844 415 39 55 |
Milan | +39 02 21802627 |
New Delhi | +91 11 43640467 |
Paris | +0033-1 42 65 08 00 |
Sao Paulo | +0055 0800 580 2919 |
Vienna | +49 (0)69 133 845450 |
When to call
Best times to call Air Europa
To decrease on-hold times, try to call Air Europa at off-peak times during the middle of the week (Tuesday to Thursday). The earlier in the day you call, the less you’ll have to wait.
Experienced customers suggest the best time to call Air Europa is early morning, from 4 am to 7 am (as per the call center’s local time), for 24/7 hotlines or just as the call center commences operations. Remember to adjust for any time differences.
The evening hours and weekends typically encounter the highest traffic and should be avoided.
Third-party apps like DoNotPay can save you time by placing a call and enduring hold times on your behalf. By using tricks, the app tries to get a human on the line quickly (it has built a database of priority customer service numbers). Then it calls you back and connects you to the agent. DoNotPay is a paid service and currently supports US numbers only (expansion to other countries is underway).
Air Europa email address
Air Europa does not offer a direct email address or an email form for customer support. Instead, they recommend passengers to seek immediate assistance through their , social media channels, or by calling their customer service line at 900 649 191.
You may also use help section on the aireuropa.com website.
While Air Europa‘s customer service isn’t directly accessible via email, an alternative is to reach out to their local offices. Some of these branches openly share their email addresses online, providing an alternative route for correspondence.
Regional email addresses
You can find a list of Air Europa regional email addresses below:
Country | Air Europa Email Address |
---|---|
Argentina | emisiones.argentina@aireuropa.com |
Brazil | faleconosco.br@aireuropa.com |
US | salesusa@air-europa.com |
Email addresses by department
If your inquiry go beyond general customer support, contacting a specific department within the airline may be necessary. We’ve compiled these special-purpose email addresses in the table below. Nonetheless, always respect the contact methods provided by Air Europa — only reach out to the relevant department for your inquiry.
Country | Air Europa Email Address |
---|---|
Cargo | inside.sales@aireuropacargo.com |
Press Department | prensa@globalia.com |
Baggage (Lost & Damage) | cat.equipajes@cs.aireuropa.com |
If you want to send an email to one of Air Europa’s employees, try the popular email format used by many companies: First.Last@aireuropa.com. For example, to email Jane Doe who works at the airline, use Jane.Doe@aireuropa.com.
Air Europa sales and ticketing offices
Air Europa ticketing and sales offices are often found in major cities and airports. They provide essential services such as ticket reservations, flight rescheduling, cancellations, frequent flyer award tickets, and information about various services offered by the airline. When you encounter a problem with your booking that can’t be resolved online, the sales office is the right place to seek assistance.
Here’s the list of Air Europa offices and regional branches around the world:
City (Country) | Air Europa Office Address / Phone |
---|---|
Brazil | Aero Governador F. Montoro |
France | 58-A rue du Dessous des Berges |
Germany | Air Europa Líneas Aéreas SA |
India | E-9, Connaught House, Connaught Place |
Italy | Via Leopardi, 1 |
Netherland | The Base A |
UK | 100 Bishopsgate |
Argentina | Patio Bullrich Shopping |
Taiwan | 8F Nº137 SEC.2 Nanking East Road |
Turkey | Halaskargazi Caddesi No 2 Kat 3 |
Air Europa live chat
Air Europa does not provide customer support via live chat. Alternatively, you can chat with their live agent (human support representative) using instant messaging on Facebook Messenger or Twitter.
Live chat is a tool that connects customers with an actual human representative — live agent — via instant messaging in a browser window. It is often the fastest way to get help from the airline, substantially minimizing wait times (compared to call centers).
Integrating a bot with live chat gives customers an additional tool in beginning the support conversation. Chatbots — especially those powered by A.I. — can read customer inquiries and automatically respond with the relevant information. Live chat bots reduce the waiting time to virtually nil.
The adoption of live chat and chatbots varies among airlines, as it requires not just the technical infrastructure, but also staff training. This could potentially explain why Air Europa has not yet introduced live chat for its passengers.
For security reasons, live chat agents cannot proces sensitive payment information. To make purchases (like ticket changes or additional baggage), you’ll be redirected to a secure payment portal or advised to call Air Europa directly.
Feedback: How to file a formal complaint?
To formally lodge a complaint with Air Europa, begin by using the carrier’s designated feedback channels. Detailed instructions for reporting problems can be found on their official website. Retain all pertinent documents — boarding passes, receipts, tickets, and email correspondences — as they may be needed to support your case.
Air Europa does not provide an email address that could be used to send a feedback or compalints. To file a formal complaint, you can use the online form on the aireuropa.com website. Remember to include the necessary details, clearly stating the nature of your complaint. Air Europa will reply to your complaint within a few working days.
For direct, pesonal assistance, passengers wishing to share their feedback or discuss encountered issues can speak to a representative by dialing +900 649 191.
If your complaint isn’t addressed satisfactorily, you may escalate it by writing a detailed letter outlining your complaint and the resolution you seek. Send it to this postal address:
—
Air Europa. Customer Relations Department
Apartado de correos 132
07620 Llucmajor (Baleares)
Spain
If all else fails, email the CEO. Write a polite complaint email briefly explaining your situation and kindly requesting their assistance. While the CEO may not personally respond, their team usually takes prompt action. Often, the outcome can be even better than what you had hoped for. Use services like Hunter.io or Spokeo to find the email address of the Air Europa CEO.
Aviation Consumer Protection
Escalate your issue to the ombudsman
If you are unsatisfied with how Air Europa settles your complaint, you can contact your country’s Airline Customer Advocate (ACA) body. The ACA works as “the ombudsman” — an official appointed to investigate individuals’ complaints against businesses. Please note that the ombudsman may take up to 90 days to resolve your Air Europa issue.
- United States: You can file a complaint to the U.S. Department of Transportation’s Aviation Consumer Protection Division (phone: 202-366-2220).
- Canada: The Canadian Transportation Agency (CTA) provides dispute resolution for air travel complaints (phone: 1-888-222-2592, email: info@otc-cta.gc.ca).
- Australia, The Airline Customer Advocate (ACA) offers free and independent ombudsman service.
- European Union: If your flight departed from an EU country or was with an EU carrier and landed in the EU, you’re protected by EU passenger rights. You can submit your complaint to a National Enforcement Body (NEB).
- United Kingdom: If your flight departed from an airport in the UK, you can lodge a complaint with AviationADR.
Premium hotline
for SUMA members
SUMA, Air Europa‘s loyalty program provides dedicated phone number for members, with shorter waiting times than the standard call centers. If you are a SUMA member with Silver, Gold, Platinum status, you can dial +911 360 200 to reach frequent flyer program (FFP) customer service in Spain.
Dedicated customer service for the SUMA FFP can assist you with verifying your reward point balance, making flight reservations, processing the flight redemption and upgrades, or just addressing any queries you might have about the loyalty program.
You can also contact SUMA international numbers: +61 279 086646 (Australia), +0 810 122 4546 (Argentina), +32 070358400 (Belgium), +(0059) 1 8 001 003 20 (Bolivia), +55 (11) 31952700 (Brazil), +(0056) 225856948 (Chile), +601 50 88262 (Colombia), +49 030 2238 5436 (Germany), +593 1 800 000 648 (Equador), 33 142 650 800 (France), +00972 3 79 52 177 (Israel), +39 02 21802627 (Italy), +52 5595968137 (Mexico), +31 207 956 095 (Netherland), +351 211 450 036 (Portugal), +809 542 1110 (Switzerland), +1 800 518 7626 (USA), +44 0 871 644 8011 (UK), +0059 80004054417 (Uruguay).
Air Europa doesn’t offer a dedicated email address for SUMA customer care.
If you find yourself already at the airport, consider seeking aid from an airline agent at the Air Europa lounge. Their team is often capable of addressing same-day issues or can offer you a direct airport line, bypassing the queue. However, ensure you’re eligible for lounge access beforehand, as it’s generally reserved for top-tier frequent flyer members.
Contacting Air Europa on social media
Getting phone help from Air Europa often means long waits. So here’s our advice: before calling the helpline, try to get a quick fix by contacting them via social media — Facebook, Twitter. Many travelers are reporting that they get a faster response there. Most large airlines have teams of social media specialists; in our experience, it’s the easiest way to resolve an issue.
Craft a concise and polite message explaining your issue or inquiry. Include relevant details like your booking reference or flight information. If you don’t hear back within a reasonable timeframe, send a follow-up message.
Use this trick to contact the airline faster: mention @AirEuropa in a tweet about your issue. Air Europa team will often notice it immediately and provide an answer. It’s a method we recommend if your issue is particularly urgent.

Self-service
Do you really need
to call the airline?
You’d be surprised to know that many of your issues can be easily resolved without contacting Air Europa customer service.
My Trip
This section on the Air Europa website is a convenient self-service tool you can use to manage your reservations. My Trip eliminaties the need for lengthy interactions with customer service, addressing typical passenger queries:
- retrieving booking information
- rescheduling (rebooking) flights
- online check-in
- adding extra baggage
- ordering special meals
Please note that the availability of some of these actions depends on the fare type and the terms and conditions of the ticket purchased. In some cases additional fees may be applicable.
Help Center
Before dialing into the Air Europa call centers, we recommend consulting the airline’s help articles. Grounded in years of customer interaction and experience, these articles answer many common queries and provide valuable travel advisories:
Chatbot
Harnessing the power of AI, airline chatbots provide 24/7 service – reducing the need for call centers waits. While they can’t solve all problems, their capabilities continually improve with technology advancements.
Regrettably, Air Europa has yet to introduce a chatbot on their website. In the meantime, you can chat with the airline’s representatives on the social media platforms.
FAQ
What is the hotline response time?
The average wait time for Air Europa representatives is between 5 and 50 minutes — depending on when you're calling. However, when the airline gets hit with an unprecedented wave of calls amid mass cancellations, you should be prepared for much longer waiting times.
Like most airlines, Air Europa employs a certain number of staff in its call centers — sufficient to serve customers under standard conditions. If these conditions change (sudden flight delays and cancellations, peak travel times such as school holidays, etc.), the airline usually allocates more resources to customer service to address the increased demand.
Where can I find Air Europa service desk at the airport?
Air Europa houses its main service desk at Madrid–Barajas Airport MAD
in Madrid, Spain. The airport serves as the primary hub airport for the carrier, coordinating the lion's share of its flight operations. The Air Europa representatives at this airport desk provide comprehensive customer service for passengers: booking changes, refunds, upgrading flights, special assistance requests, etc.
Not all airports serviced by Air Europa maintain its help desks. Their presence depends on the airline's scale of operations, airport size, and arrangements with other airlines. Smaller airports with sparse Air Europa flights or those primarily catering to regional traffic may lack a dedicated service desk.
If you’re flying with the Spanish carrier and aren’t sure whether there will be a service desk at the departure airport, check the airline’s and the airport's websites. Alternatively, contact customer service for the most up-to-date information.
Missed Air Europa flight contact number
If you think you're going to miss a flight, call Air Europa immediately at +900 649 191. The sooner your airline knows that you'll be late, the more options it has to fix it. Air Europa often charges you for a new ticket if you miss a flight, but there are important exceptions. To find out if you qualify, you need to act fast. Calling the airline ASAP can significantly increase your chances of getting rebooked on the next flight at no additional charge.
How to request a callback from Air Europa?
Air Europa does not provide a callback option. However, you can still potentially get an airline representative to call you back:
- Try to initiate contact by reaching out to Air Europa through the channels they offer — email, live chat, social media, or the hotline.
- Clearly state that you would prefer to be contacted by a phone call (callback)
- Briefly explain your issue or question; include your phone number and the best times to reach you.
- Follow up: if you don’t get a response within a reasonable timeframe, try reaching out again.
What is Air Europa Business Class contact number?
Several airlines offer premium, dedicated phone lines exclusively for their Business Class passengers — recognizing the investment they make when they opt for a higher level of comfort.
However, Air Europa does not offer a dedicated phone number for Business Class customers. Instead, they can contact the airline’s general customer service line. Although this might involve some waiting, the airline prioritizes assisting their high-tier customers as quickly as possible.
Should I contact my travel agent instead of CS?
Yes, if you find airline customer care burdensome, you may ask your travel agent for help. An agent can remove all that drama from your booking experience. Good travel agents have dedicated "air teams" behind them (who have relationships with airlines) and often work via a bigger agency leveraging its robust networks and connections.
When Air Europa cancels a flight or makes a change to your itinerary, travel agents have the power to handle this for you on your behalf. They don’t even need to speak to the airline in most cases since they have access to the backend of a booking system and are permitted to make changes to your reservation. Sometimes, they can even “bend” the rules.
The best thing: you’ll typically pay the same price for the flight ticket. Commissions made by agents generally come from the airline side, not the customer side.
What is the location and contact for head office?
Air Europa’s head office is located in Mallorca, Spain:
Son Sant Joan,
Aeropuerto de Palma de Mallorca (PMI),
07611 Palma de Mallorca,
Spain
Phone: +900 649 191
Air Europa HQ (headquarters, head office, corporate office) serves as the principal business hub for the airline, its center of planning, coordination, and execution. The head office manages most of the airline's national functions, including finance, legal affairs, human resources, and marketing. It is also the central workspace for Air Europa's executive team, including the CEO, CFO, and key managerial staff. The headquarters oversees all other offices and branches, which report back to this 'nerve center' of operations.
How to call Air Europa from Germany?
Passengers in Germany can contact Air Europa by dialing this customer service phone number: +49 6980883872.
How to call Air Europa from Spain?
If you're in Spain and need to reach out to Air Europa, call its hotline: +900 649 191.
How to call Air Europa from US?
To call Air Europa from US, dial +1 844 415 39 55. Follow the voice prompts to get in touch with the correct airline's department or its representative. This line is equipped to handle a range of inquiries — including reservations, flight information, customer service, and more.
What is Air Europa reservations phone number?
The main phone number for Air Europa reservations is 900 649 191. If you require assistance with your flight ticket, you can also call the airline's regional call center or local ticketing office. Please note that the company may charge an additional fee for reservations made over the phone.
What is Air Europa rebooking hotline?
To rebook your flight with Air Europa, first review their current conditions and policies, as these occasionally change. Then contact their main call center at 900 649 191.
It's recommended to consult the rebooking with an airline representative as it enables you to discuss changes to your itinerary and explore all available flight options in detail. Be aware that rebooking may incur a fee.
Country | Air Europa Phone Number |
---|---|
Belgium | +0032 2 273 18 46 |
Bolivia | +00 591 3 311 0005 |
Brazil | +(0055) 0800 580 2919 |
Canada | +18 55 4351718 |
Chile | +00 56 225856948 |
Colombia | +571 7433232 |
Costa Rica | +50641043458 |
Cuba | +53 72 046 904 |
Cyprus | +357 22 716430 |
Denmark | +4532443178 |
Dominican Republic | +809-956-6570 |
Egypt | +202 33380991 |
El Salvador | +50321366563 |
Equador | +593 4263 0194 |
Estonia | +372 66 81 003 |
Finland | +358207289643 |
Greece | +30 215 56 55 560 |
Guatemala | +502 229 11 975 |
Honduras | +800 2791 9496 |
Israel | +972 3376 2949 |
Luxembourg | +0228 26 15 37 |
Mexico | +52 55 9596 8137 |
Morocco | +212520426066 |
Panama | +5078000512 |
Paraguay | +595 21 605 460 |
Peru | +0051 1 640 80 84 |
Portugal | +351 213 587 680 |
Romania | +(40) 21 315 13 59 |
Swedden | +4685856552 |
Switzerland | +0041(0) 848207414 |
Tunisia | +216 36 23 18 91 |
Uruguay | +0059 80004054417 |
Venezuela | +58212-2672141 |
Cities | Air Europa Phone Number |
---|---|
Asunción | +595 21 605 460 |
Athen | +30 215 56 55 560 |
Bogotá | +571 7433232 |
Brussels | +0032 2 273 18 46 |
Bucharest | +(40) 21 315 13 59 |
Cairo | +202 33380991 |
Caracas | +58212-2672141 |
Casablanca | +212520426066 |
Copenhagen | +4532443178 |
Guatemala City | +502 229 11 975 |
Guayaquil | +593 4263 0194 |
Havana | +53 72 046 904 |
Helsinki | +358207289643 |
Lima | +0051 1 640 80 84 |
Lisbon | +351 213 587 680 |
Luxembourg City | +0228 26 15 37 |
Mexico City | +52 55 9596 8137 |
Montevideo | +0059 80004054417 |
Nicosia | +800 2791 9496 |
Ottawa | +18 55 4351718 |
Panama City | +5078000512 |
Salvador de Bahia | +(0055) 0800 580 2919 |
San José | +50641043458 |
San Salvador | +50321366563 |
Santa Cruz | +00 591 3 311 0005 |
Santiago | +00 56 225856948 |
Santo Domingo | +809-956-6570 |
Stockholm | +4685856552 |
Tallinn | +372 66 81 003 |
Tegucigalpa | +800 2791 9496 |
Tel Aviv | +972 3376 2949 |
Tunis | +216 36 23 18 91 |
Zurich | +0041(0) 848207414 |
Country | Air Europa Phone Number |
---|---|
Argentina | Patio Bullrich Shopping Posadas 1245 CABA- C1011ABE Local N02L045A, Nivel 1 Buenos Aires - Argentina |
Bolivia | Avenida Enrique Finott Esquina Calle 6 Oeste ubicado en Edificio Madero Residence, Local # 4. Santa Cruz Bolivia |
Brazil | Aeroporto internacional Deputado Luís Eduardo Magalhães (SSA) Praça Gago Coutinho s/n São Cristovão, Salvador de Bahia Brasil |
Colombia | Calle 92 N 11 - 51 Local 1 Bogotá |
Cuba | Miramar Trade Center 5ta Ave, esq. 78 Municipio Playa |
Cyprus | 17 Homer Avenue 1511 Nicosia Cyprus |
Dominican Republic | Avenida Roberto Pastoriza 158 Ensanche Naco Edificion Europa Santo Domingo |
Egypt | 03 Ibn Kather St, Unit# 16A, Ground floor, Swiss Tower Giza, Cairo, Egypt |
Equador | Av. Francisco de Orellana MZ 171 Oficinas N°2- 3 - Planta Baja Edif. Blue Tower Guayaquil - Ecuador |
Estonia | Katusepapi Str. 6 11412 Tallinn, Estonia |
Greece | 7, Stadiou str. 10562 Athens, Syntagma, Greece |
Israel | B.S.R. 1 2, Ben Gurion St. 13th Fl. Ramat-Gan 5257334 |
Morocco | 5 Avenue des Far 7th floor, 20000 Casablanca, Morocco |
Panama | Torre de las Américas. Calle Punta Darien, Punta Pacífica, PB, local 30. Panama City |
Paraguay | Av. San Martín 1672 c/ Federación Rusa Asunción Paraguay |
Peru | Av. Benavides 611 Miraflores Lima |
Portugal | Edifício Atrium Saldanha, Praça Duque de Saldanha, 1, 11º andar. 1050-094 Lisbon |
Romania | Splaiul Unirii 4, intrare 3, Bl. B3, 3rd floor, apt 3.1, sect 4 Bucharest, Romania |
Swedden | Medborgarplatsen 25 118 72 Stockholm Sweden |
Tunisia | Immeuble Golden Towers Bloc B. 9 étage. Apt 8 Centro Urbain Nord 10 82 Tunis Tunisia |
Uruguay | Aeropuerto Internacional de Carrasco, Ruta 101 KM 19,950. Sector Partidas |
Venezuela | Avenida Principal de la Castellana, Centro Letonia piso 10 Oficina 104, Chacao - Miranda |
User Review
3.4 (1229 votes)Air Europa
Below is a concise overview of passenger experiences with Air Europa. It has been crafted through AI analysis of thousands of online reviews for a more precise, aggregated rating. Please note: this is an experimental feature.
Air Europa’s customer support quality is rated at 3/5 (average) by passengers.
While some passengers praise the airline for responsive and helpful customer service staff, others have reported longer-than-desired waiting times, particularly during peak travel seasons. The airline’s call center is generally accessible, but occasional delays in response have been noted. Overall, while Air Europa’s customer care channels, including phone, email, and live chat, are available, improvements in response times could enhance the overall passenger experience.
About the author

Maksim Koval
Aviation industry expert, digital editor at Tiket2 since 2010, and the pioneering founder of the Air Traveler Club.
Maksim is a Bali-based seasoned travel writer, avid flyer, tinkerer, photographer, motorbiker, animal lover, and the truest evangelist of the company. His dedication to providing valuable insights and engaging content has established him as a trusted voice in the industry.
You can contact him via email at maksim[at]tiket2.com.