Through the lens of AI
Online reviews from passengers are invaluable for determining if Air China is the right choice for you. However, manually sifting through countless reviews can be incredibly time-consuming and impractical.
As AI excels at quickly processing large volumes of data, we’re adopting it as a tool for sentiment analysis. It detects the emotional tone in Air China reviews, and quickly gauges travelers’ opinions on the airline’s offerings. We summarize them into concise and informative snippets to help you understand how other travelers feel about Air China.
Join 80,000 savvy travelers.
Start saving 40%–80% on flights.
- Amazing deals to 200+ destinations in Asia
- Departures from US, Canada, Australia, Europe, Asia
- Regional routes within Asia included
- Each deal is 40%–80% cheaper than the regular price
Is Air China
a low-cost (budget) airline?
No, Air China is not a budget airline but a traditional, full-service carrier. It is one of the largest airlines in China, a member of the Star Alliance, and it offers a broad spectrum of services that distinguish it from budget airlines. These include free checked baggage, complimentary meals and beverages (even in Economy), on-board amenities (blankets, pillows, sometimes noise-cancelling headphones) on long-haul flights, and a wide range of in-flight entertainment.
Furthermore, Air China provides multiple travel classes, such as Economy, Business, First — each with varying levels of comfort, space, and amenities. In contrast, budget airlines typically offer only Economy class with minimal benefits.
Passenger reviews
An overview of the passenger experience on Air China — encompassing both the strengths and weaknesses as reported by travelers:
Strengths
- Reliable service: A standout strength often emphasized by passengers is Air China’s reliable service. Travelers greatly appreciate the airline’s adherence to flight schedules and overall punctuality. This consistency significantly reduces potential travel disruptions and inconveniences, making journeys smoother and more predictable for passengers.
- Quality of food and beverages: Another key strength passengers highlight is the food and beverages on board. The variety and taste of the meal options and the diversity of drink selections available enhance the inflight dining experience.
- Crew enthusiasm and friendliness: Air China’s cabin crew are frequently praised for their enthusiastic and friendly approach despite any potential language barriers. Their commitment to providing top-notch service and cheerful demeanor create a warm and welcoming environment during flights.
Weaknesses
- Cleanliness: A notable weakness pointed out by some passengers is the cleanliness of the cabin and seats. While many travelers have satisfactory experiences, a significant number of reviews suggest that cleanliness might not be consistently maintained to the highest standards.
- Onboard entertainment and Wi-Fi: The quality of onboard entertainment and Wi-Fi availability appear inconsistent, according to various passenger reviews. These aspects are particularly important for those embarking on long flights, and inconsistency in these areas can potentially detract from the overall inflight experience.
- Language skills: While the friendliness of Air China’s crew members is generally praised, several instances of communication difficulties are reported due to limited language skills. Most of these concerns involve interactions where English or other languages are required.
Passenger's experience
Drawing from a diverse array of passenger feedback, this is what it's truly like to fly with Air China. Learn about the airline class of service, seating choices and comfort, baggage policies, Wi-Fi, and ticket flexibility.
What can I expect when flying with Air China?
When you fly with Air China, you can anticipate a service characterized by prompt departures and arrivals, a significant factor for travelers aiming to maintain tight schedules.
The airline provides a wide selection of food and beverages, catering to diverse palate preferences. The cabin crew of Air China is generally lauded for their friendly and welcoming demeanor, adding a personal touch to your flight experience.
However, you might encounter variable cleanliness levels and onboard entertainment options across different flights. Additionally, while the crew is usually approachable and eager to assist, proficiency in languages other than Mandarin can be inconsistent.
What are the seating options?
In terms of seating options, Air China offers Economy, Business, and First Class. Each class brings with it a specific set of amenities and spatial arrangements. In Economy Class, you get standard legroom and adjustable seating, a fair deal for budget-conscious travelers.
Business Class enhances your journey with increased space, superior meal options, and access to exclusive lounges at the airport. If you opt for First Class, you enjoy an exclusive travel experience featuring fully reclining seats and an increased level of privacy.
Is Air China economy comfortable?
Air China’s Economy Class might not exude luxury, but it scores well on practicality.
Travelers in the Economy can expect satisfactory legroom, adjustable seats that allow for a degree of comfort during long-haul flights, and the provision of comfort items like pillows and blankets. However, the level of cleanliness in the cabin and the condition of the seats could vary, so your comfort may depend on these factors.
What is the baggage allowance?
The baggage allowance on Air China is dictated by the class of your ticket.
If you’re flying Economy, you’re permitted to check in one piece of baggage weighing up to 23 kg. Those traveling in Business Class can check in two pieces of baggage, each weighing up to 32 kg. First Class passengers also get a similar allowance. On top of this, each passenger can carry one piece of cabin baggage that weighs up to 5 kg.
Does Air China have Wi-Fi?
Onboard Wi-Fi is offered on certain Air China flights but is not a standard amenity across all aircraft.
If staying connected during your journey is crucial, it’s advisable to check in advance whether your specific flight will have Wi-Fi. Do bear in mind that the quality and speed of the internet connection can vary.
Say goodbye
to expensive airfares!
Save 40-80% on flights — explore SuperDeals from hundreds of departure cities across the globe.
