Lion Air Lionair Airlines

Lion Air call centers and customer service. How to get help fast?

How to get help fast from Lion Air? Airline call centers, phone numbers, and customer service contacts for Australia, Singapore, Indonesia, Malaysia, Thailand, Sri Lanka, US, Kuala Lumpur, Jakarta, Bali, and more. Lion Air flight booking: changes, cancelations, refunds, complaints.

Written by Maksim Koval
Updated on 25 March 2024

We know it all too well. Hours of waiting at a helpline just to have the call dropped. The ordeal of rescheduling canceled flights. Delayed refunds. Contacting customer service for any issue or concern can prove challenging and universally frustrating.

The goal of this article is to help you get the answer from Lion Air as quickly as possible – let’s start with the basics:

Basic contacts

To contact Lion Air use one of their call center phone numbers:

Lion Air Customer Service is also available by email: or email form on the airline’s website.

If you need personal assistance with your booking, a baggage issue, etc, try to talk to one of the regional Lion Air sales office.

Lion Air support channels

Find below the complete list of Lion Air support channels. Before contacting the airline it's always a good idea to check their social media, help pages and newsroom, as they often provide answers to most popular questions and problems customers may have.
Lion Air Support channels
Support ChannelDetails
Call Center 1 Indonesia+6280 4177 8899
Call Center 2 Indonesia+6221 6379 8000
Call Center Singapore+65 6339 1922
Call Center Malaysia+60 037841 5333
Twitter@LionAirGroup
FacebookLionAir on Facebook
online chatnot available
email addresscustomercare@lionair.co.id
email formcontact email form
help pagesHelp Centre
newsroomNewsroom
sales officeslist of sales offices