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United Airlines support and customer service — how to get help quick? Phone numbers, contacts, call centers, offices (2024 guide) 

United Airlines is one of the most reliable airlines in North America. Its customer service is top-notch: contact via call centers, sales offices, emails, and airport helpdesks are responsive and you can often talk to a live person 24/7. However, there can be occasions when things go south and busy call centers won't answer your calls immediately.In this article, our experts have compiled the best ways (and important tips) to get in touch with United airlines staff for quick assistance and troubleshooting. Not only in the U.S. but all over the world when traveling abroad.

Written by Maksim Koval
Updated on 25 March 2024

Best ways to contact United Airlines

We know it all too well. Hours of waiting at a helpline just to have the call dropped. The ordeal of rescheduling canceled flights. Delayed refunds. Contacting customer service for any issue or concern can prove challenging and universally frustrating.

The goal of this article is to help you get the answer from United Airlines as quickly as possible.

Let’s start with the basics – depending on the nature of your inquiry, you can call United airlines using the following telephone numbers:

United Airlines phone numbers
1-800-864-8331United Airlines Customer Service
regional phone numberscustomer services in other countries
1-800-241-6522reservations
1-844-904-0187group travel reservations
1-800-824-6200flight status
1-800-335-2247 / 001-866-563-3244baggage information (US and Canada / other countries)
1-800-421-4655MileagePlus frequent flyer program
1-866-822-5827United Club™ and lounges
1-888-854-3899United Vacations® packages
1-877-934-8308 / 1-877-624-8196United Airlines Travel Insurance (US / Canada)
1-800-575-3335 / 1-832-235-1541United Airlines Pet Cargo Travel (US / outside US)
1-800-228-2744United Airlines disability services
1-800-864-8331feedback and complaints (press 5, then 4)

Want to speak to customer support in a language other than English? Call one of those phone numbers:

Non-English United Airlines phone numbers
Phone NumberCustomer Service Language
1-800-551-0943Cantonese
1-800-225-8612Dutch
1-800-537-3444French
1-800-537-2999German
1-800-225-8610Hebrew
1-800-537-8885Italian
1-800-537-3366Japanese
1-800-825-2136Korean
1-800-551-3062Mandarin
1-800-323-5359Portuguese
1-800-426-5561Spanish

Do you really need to call United Airlines?

Experienced travelers always use self-service options online or through the airline app first to see whether the problem can be solved without the help of an agent over the phone. For example, there’s no need to contact United Airlines customer service if you just want to check the status of your booking, change the date of your flight, or cancel your trip – you can do this by visiting My Trips section of United‘s website (you will need booking confirmation number or your MileagePlus membership number).

Basically, before contacting United it’s always a good idea to check their help pages such as:

… or problem-specific pages with answers to the most common questions you may have:

If you need help with a reservation made not through the United Airlines website/app but with a third-party such as OTA, travel agent, etc – try contacting their sales office for quick assistance.

Requesting a refund

If you want to request a refund, it can be done via the united.com website. First, you need to cancel your flight by logging in to My Trips section of the website. You’ll then have the option to request a refund.

Alternatively, if you have already canceled your reservation, you can fill out the refund form. MileagePlus members can speed up the process by logging into their account (the system will fill out some of the form fields automatically).

To enquire about your refund status, call 1-800-UNITED-1 (1-800-864-8331) and then navigate through the touch-tone menu by pressing 5, then 2.

Booking through a travel agent can be a game-changer!

If you hate dealing with airlines’ customer care, consider using a travel agent to book your flights. They can remove all that drama from your booking experience. Good travel agents have “air teams” behind them (who have relationships with airlines), often work via a bigger agency, or with support of incredibly strong networks and connections.

When an airline cancels a flight or makes a change to your itinerary, travel agents have the power to handle this for you, on your behalf. They don’t even need to speak to the airline in most cases, since they have access to the backend of a booking system and are permitted to make changes to your reservation. Sometimes, they can even “bend” the rules.

The best thing: you’ll typically pay the same price for the flight ticket. Commissions made by agents generally come from the airline side, not from the customer side.

Appendices

[Appendix 1] United Airlines phone numbers by country
CountryUnited Phone Number
Austria1-800-864-8331
Bahamas800-864-8331
Bangladesh880-2-9565380 / 880-2-9568388
Belgium02-2-0088-68
Belize0800-266-3822 / 501-822-1062
Cayman Islands800-231-0856
Chile800-395-425
China400 883 4288
Colombia01-800-944-0219
Costa Rica0800-044-0005
Croatia8003402
Cuba119-1-847-700-2822 / 011-53-7838-2881
Curacao001-800-864-8331
Czech Republic800-050460
Denmark7012-6233
Dominican Republic829-946-3904 / 1-800-148-5295
Ecuador1-800-000-735 / 593-2-225-0905
Egypt+20 2 25763336
El Salvador503-2-136-7590 / 800-6153 / 503-2-207-2040
Finland358-800-96070
Ghana0302243893
Greece00-800-441-4-3592 / 2103-00-2697
Guam1-800-864-8331
Guatemala855-771-3074 / 1-801-81-26684
Honduras800-279-19489
India91-124-4315500
Ireland017604857 / 1800946471
Isreal1-809-344-363
Indonesia62-21-837-80-607 / 62-21-837-80-730
Italy06-66-05-3030 / 02-6963-3256
Jamaica800-864-8331
Jordan80023983
Kuwait965-2295-8900
Luxemburg02 200 8868
Malaysia603-2143-1433
Maldives1-800-864-8331
Morocco1-800-864-8331
Nepal977-1-4-220245
Netherlands020-346-93-81
Nicaragua(505) 22-76-81-29
Nigeria1-800-864-8331
Norway810-03-630
Pacific Islands00-1-847-427-4189
Pakistan92-51-2206704 / 92-51-2206705
Palau(680) 488-2448 / (680) 488-1029
Panama00-800-044-0001 / (507)-265-0040
Paraguay595-2161-2319 / 595-21-604 552
Peru511-640-9232 / 0800-78972 / 0800-70030
Philippines1800 87989915 / 1800 14411136
Poland1-800-864-8331
Portugal21-415-9102
Puerto Rico800-864-8331
Qatar00-800-1000-21
Russia7-495-9800882
Saudi Arabia009 66 920002185
South Korea02-751-0300
Spain91-453-43-64 / 900-813-996
Sri Lanka9411-2661703 / 9411-2661704 / 9411-2683230
Sweden08-585-36954
Taiwan886-2-2325-8868
Thailand662-652-6087
Trinidad and Tobago800-461-2744
Tunisia1-800-864-8331
Turkey0212-334-2920
Uruguay598-2628-1480
Venezuela0800-100-3198
Vietnam84-24-3934-7233 / 84-28-3930-6613
[Appendix 2] United Airlines phone numbers by city
CityUnited Phone Number
Abu Dhabi971-08000-441-5492
Abuja1-800-864-8331
Accra0302243893
Aruba1-800-864-8331
Auckland0800-747-400
Austin1-800-864-8331
Bangalore91-124-4315500
Bangkok+66 2 652 6087
Birmingham0845-607-6760
Buenos Aires11-5198-1441
Burlington1-800-864-8331
Cape Town214268058
Chennai91-124-4315500
Dallas1-800-864-8331
Delhi91-124-4315500
Denver1-800-864-8331
Dublin017604857
Elk Grove1-800-864-8331
Houston1-800-864-8331
Hyderabad91-124-4315500
Jalandhar91-124-4315500
Kahului1-800-864-8331
Karachi92-51-2206704
Kauai1-800-864-8331
Kolkata91-124-4315500
Louisville1-800-864-8331
Lubbock1-800-864-8331
Manchester0845-607-6760
Manhattan1-800-864-8331
Manila1800 87989915
Melbourne131-777
Mumbai91-124-4315500
Munich06950-985-051
Nashville1-800-864-8331
Newark1-800-864-8331
Norfolk0845-607-6760
O'Hare1-800-864-8331
Oslo810-03-630
Ottawa1-800-864-8331
Paris01-71-23-03-35
Philadelphia1-800-864-8331
Phoenix1-800-864-8331
Portland1-800-864-8331
Puerto Vallarta55-5283-5500
Pune91-124-4315500
Quito1-800-000-735
Richmond0845-607-6760
Rio De Janeiro0800-16 2323 2
Saipan1-800-864-8331
San Antonio1-800-864-8331
San Diego1-800-864-8331
San Jose1-800-864-8331
Sao Paulo0800-16 2323 2
Seattle1-800-864-8331
Seoul02-751-0300
Tel Aviv1-809-344-363
Toronto1-800-864-8331
Trinidad800-461-2744
Wichita1-800-864-8331
Vancouver1-800-864-8331