United Airlines Support & Customer Service — How To Get Help Quick? United Phone Numbers, Contacts, Call Centers, And Offices (2023 Guide)
United Airlines is one of the most reliable airlines in North America. Its customer service is top-notch: contact via call centers, sales offices, emails, and airport helpdesks are responsive and you can often talk to a live person 24/7. However, there can be occasions when things go south and busy call centers won't answer your calls immediately.In this article, our experts have compiled the best ways (and important tips) to get in touch with United airlines staff for quick assistance and troubleshooting. Not only in the U.S. but all over the world when traveling abroad.
United Airlines customer service and phone numbers in the USA (Boston, Dallas, Las Vegas, Los Angeles, New York, San Francisco, Washington DC), Hawaii (Honolulu, Kauai), Ecuador (Quito), Mexico, Australia (Sydney), UK (London, Heathrow), Canada (Vancouver), Brazil, Costa Rica, Denmark, Dominican Republic, El Salvador, Guatemala, Guam, Greece (Athens), Hong Kong, South Africa (Johannesburg), India (Mumbai, Delhi, Bangalore), Jamaica, Korea (Seoul), Malaysia (Kuala Lumpur), Philippines (Manila), Switzerland (Zurich), Israel (Tel Aviv), Singapore, Indonesia (Jakarta, Bali), Germany (Frankfurt), France (Paris), Ireland (Dublin), Sweden, Switzerland (Zurich), Trinidad and Tobago, Thailand (Bangkok, Phuket), UAE (Dubai), and more.
Best ways to contact United Airlines
We know it all too well. Hours of waiting at a helpline just to have the call dropped. The ordeal of rescheduling canceled flights. Delayed refunds. Contacting customer service for any issue or concern can prove challenging and universally frustrating.
The goal of this article is to help you get the answer from United Airlines as quickly as possible.
Let’s start with the basics – depending on the nature of your inquiry, you can call United using the following telephone numbers:
| 1-800-864-8331 | United Airlines Customer Service |
|---|---|
| regional phone numbers | customer services in other countries |
| 1-800-241-6522 | reservations |
| 1-844-904-0187 | group travel reservations |
| 1-800-824-6200 | flight status |
| 1-800-335-2247 / 001-866-563-3244 | baggage information (US and Canada / other countries) |
| 1-800-421-4655 | MileagePlus frequent flyer program |
| 1-866-822-5827 | United Club™ and lounges |
| 1-888-854-3899 | United Vacations® packages |
| 1-877-934-8308 / 1-877-624-8196 | United Airlines Travel Insurance (US / Canada) |
| 1-800-575-3335 / 1-832-235-1541 | United Airlines Pet Cargo Travel (US / outside US) |
| 1-800-228-2744 | United Airlines disability services |
| 1-800-864-8331 | feedback and complaints (press 5, then 4) |
Want to speak to customer support in a language other than English? Call one of those phone numbers:
| Phone Number | Customer Service Language |
|---|---|
| 1-800-551-0943 | Cantonese |
| 1-800-225-8612 | Dutch |
| 1-800-537-3444 | French |
| 1-800-537-2999 | German |
| 1-800-225-8610 | Hebrew |
| 1-800-537-8885 | Italian |
| 1-800-537-3366 | Japanese |
| 1-800-825-2136 | Korean |
| 1-800-551-3062 | Mandarin |
| 1-800-323-5359 | Portuguese |
| 1-800-426-5561 | Spanish |
Do you really need to call United Airlines?
Experienced travelers always use self-service options online or through the airline app first to see whether the problem can be solved without the help of an agent over the phone. For example, there’s no need to contact United Airlines customer service if you just want to check the status of your booking, change the date of your flight, or cancel your trip – you can do this by visiting My Trips section of United‘s website (you will need booking confirmation number or your MileagePlus membership number).
Basically, before contacting United it’s always a good idea to check their help pages such as:
… or problem-specific pages with answers to the most common questions you may have:
Requesting a refund
If you want to request a refund, it can be done via the united.com website. First, you need to cancel your flight by logging in to My Trips section of the website. You’ll then have the option to request a refund.
Alternatively, if you have already canceled your reservation, you can fill out the refund form. MileagePlus members can speed up the process by logging into their account (the system will fill out some of the form fields automatically).
To enquire about your refund status, call 1-800-UNITED-1 (1-800-864-8331) and then navigate through the touch-tone menu by pressing 5, then 2.