Book a flight
1. Find Flights
Searching for affordable airfare throughout Indonesia and beyond is faster, easier and more convenient when using our website. Travelers can search for specific destinations, departure schedules, and one-way or round-trip tickets with a wide selection of airlines. Our flight search tool will locate the cheapest tickets on the most desirable flight schedules in a matter of seconds. Once you locate your desired flight, the booking and payment processes can be completed quickly and securely from the comfort of your home.
2. Purchase / Buy Online
Travelers no longer need to wait in line to purchase costly airfare from travel agents. Simply visit our website to book tickets quickly and securely at anytime from anywhere. Search for an affordable flight based on your destination and departure date, then choose the airline and flight schedule that best suits your needs. The booking process is always fast, easy and secure. Once your order has been placed, you’ll undergo the payment process and receive an e-Ticket sent directly to your email inbox. The e-Ticket is an official ticket and can be shown to the Xpress Air personnel at the airport in exchange for your boarding pass.
3. Receive e-Ticket
The e-Ticket further simplifies the processes of booking airfare, checking-in for flights and flying from one location to another. The e-Ticket can be used in place of a paper ticket, so you never run the risk of misplacing it. Simply enter your email address during the booking process, and you’ll receive the e-Ticket sent directly to your email inbox once the payment process has been completed. You’ll then be able to download and save your e-Ticket to your laptop, smartphone or tablet, so it can be presented on your device for the Xpress Air representative at the airport. The e-Ticket makes every flying experience more convenient and enjoyable.
4.Show e-Ticket at the Airport
Once you receive your e-Ticket from us, you can save it on your laptop, smartphone or tablet until your day of departure. Some airlines will ask you to print your e-Ticket before arriving at the airport for departure, while others will simply ask you to display your e-Ticket on your mobile device or laptop when checking-in. The Xpress Air representative will exchange your e-Ticket for a boarding pass, which you will need to board your flight. Once you receive your boarding pass and proceed through the security checkpoints, you’re ready to enjoy a stress-free flying experience.
Xpress Air Online Web Check-in
Interested in saving even more time? Xpress Air allows passengers to check-in for upcoming flights online as an alternative to checking-in at the airport. It’s easy to complete the check-in process at home before leaving for the airport. Xpress Air’s online check-in service opens 2 hours before the scheduled departure time and closes 45 minutes before departure time.
Buy Your Ticket on Mobile Phone
You can now book and purchase Xpress Air tickets from the convenience of your mobile phone. Simply visit our website on your mobile device, choose your desired flight and make ticket reservations in a matter of seconds. There’s no need to download a mobile app, because our webpage is always mobile friendly.
Xpress Air Group Bookings
We do accept group ticket orders for travelers who wish to fly together. Xpress Air requires a minimum of 10 people per group to enjoy the benefits of a group booking. Contact our Customer Care team for the latest information on group reservations and for assistance with booking your group’s tickets online or over the phone.
Best fares and promo tickets
last update: 17 october 2019
Xpressair Promo 2016
Enjoy the benefits of flying affordably with promo airfares offered by Xpress Air. We always provide the latest and greatest Xpress Air web promos, discounts, special price drops and monthly ticket promos for specific flight routes and dates. If you have your flight destination and dates in mind, you can use our convenient Promo Flights Tracker tool to locate your ideal flight for an unbelievably low price. It’s simple -- go promo and fly more!
Xpress Air Bagage Allowance and Regulations
Xpress Air allows each passenger on their Boeing aircraft to check 10 kg of luggage free of charge. These passengers may also bring 5 kg of luggage into the cabin as carry-on baggage. Those flying on Xpress Air’s Dornier aircraft enjoy a free checked baggage allowance of 10 kilograms per person and a free cabin baggage allowance of 2 kg per person.
Xpress Air Safety
Xpress Air is committed to providing a safe flying experience for every passenger. The airline’s motto is “3S + 1C,” which stands for, “Safety, Security, Service and Compliance.” Xpress Air’s cabin crew and entire staff is trained to provide a safe environment on every flight. The airline has been qualified as a Category 2 carrier by the Indonesian Civil Aviation Authority for its commitment to the safety of its passengers. The airline implements a stern hazard identification and risk management program to ensure all aviation activities are safe at all times.
Xpress Air Air Service
Xpress Air provides snacks and drinks free of charge on all flights less than 90-minutes long. Passengers on flights with a duration longer than 90 minutes receive a free hot meal provided by Xpress Air. You’re also welcome to purchase a variety of snacks, meals, beverages and souvenirs from the flight attendants on every flight.
Xpress Air Terminal
Xpress Air uses terminal 1B for all domestic departures from Soekarno-Hatta International Airport in Jakarta.
Xpress Air Reviews
I recently took my first flight with Xpress Air and was happily surprised by the quality of service for the low ticket price. The entire crew was friendly, from the check-in process (which went really quickly) to deplaning in Jakarta. I chose Xpress Air because they offered the lowest ticket price to Jakarta, and there’s not doubt I’ll fly with them again. The entire flying process went off without a glitch, which can’t be said for a lot of low-cost carriers.carolyn vigil
Xpress Air Reviews
I chose Xpress Air when searching for cheap flights from Sorong to Manokwari. I went with Xpress Air based on the cheap airfare, which was drastically cheaper than what I usually pay, but the airline ended up being one of the best low-cost carriers I’ve ever used. I take this route often, and usually pay extra to fly with Garuda or Sriwijaya. I’m excited to have a cheaper and equally as reliable alternative for this short 40-minute flight.rima wood
Xpress Air Reviews
I take the flight from Lampung to Palembang often, and the airfare really seems to add up. I recently started finding Xpress Air in my searches, and decided to give them a try for my most recent flight to Palembang in January. I thought I’d have to deal with delays, cancellations, lost luggage or poor service, because of the unbelievably low ticket price, but I was happy to arrive on my destination on time and without any problems. I hope Xpress Air is always an option for this route.ernest lohr
XpressAir Passenger Rating
Do I need to pay Departure Tax at the airport when flying with XpressAir?
You will not need to pay additional taxes when you arrive at the airport for your Xpress Air flight. As of February 2015, the Indonesian government requires that all taxes are included in the final cost of the airfare. These regulations apply to all domestic and international flights departing from Indonesia.
What aircraft does XpressAir use?
Xpress Air operates two types of aircraft, Boeing and Dornier. The airline operates the Boeing 737-300, Boeing 737-400 and Boeing 737-500. The Boeing aircraft feature larger bodies than the Dornier aircraft and can hold an average of 130 passengers. Xpress Air also operates the Dornier 328-100 and 328-300. These smaller aircraft can carry 32 passengers and are used for shorter routes throughout Indonesia.
How much is an infant / child fare for XpressAir flights?
Xpress Air offers special infant ticket pricing for children under the age of 2 years. The airline also charges a special fare for children between the ages of 2 and 12 years.
How can I get a refund for XpressAir ticket?
Xpress Air understands that undesirable circumstances occur from time to time, and passengers must cancel or change their flights. Passengers may request refunds for domestic flights in accordance with the airline’s rules and conditions. Contact our Customer Care team for more information regarding the steps you’ll need to take to receive your Xpress Air ticket refund. The cost recovery process typically takes two weeks, but it can be longer in some circumstances.
XpressAir Contact / Customer Service
Fly as far as possible and as much as possible with Xpress Air’s affordable ticket prices. Visit the airline’s official website to learn more about the airline’s history, flight destinations, routes, rules, regulations, contact details and more. The following are a number of ways you can contact Xpress Air directly.Physical Address:
Xpress Air Office
Annex Building, Graha Bumiputera
Jl. Asia Africa
Phone: (62-22) 7394 4610
http://www.xpressair.co.id/corporate_contact.php Official website: http://xpressair.co.id
We accept ATM / bank transfers, e-payments and credit cards
Customer Service 24/7
(+62) 81 22444 0000
Book a ticket online or over the phone!
Our friendly Customer Care Team provides fast responses to your questions 24 hours a day. Make sure you visit our Help pages where a wide range of topics is covered. We are also available on Live Chat and social media.