Wings Air
Check-in And Baggage Allowance

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How To Check-In?

Checking-in online is not required when flying with Wings Air. However, those who do check-in online avoid the often long check-in lines at the airport. Simply arrive at the airport on the day of your departure and show your e-ticket to the Wings Air representative to receive your boarding pass and continue toward your flight. Those who do not choose to check-in online for their Wings Air flight should arrive at the airport early to complete the check-in process. You will find more detailed information about the Wings Air check-in process on the following pages.

Wings Air Info Pages

We have prepared for you a set of pages with both basic and in-depth informations about Wings Air:

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Wings Air Airport Check-in

Checking-in at the airport is the most commonly used method today. However, the new online check-in capabilities make the process easier and faster than ever before. If you choose to check-in at the airport, be sure to arrive long before your flight to allow plenty of time for the check-in, security and boarding processes.

Wings Air Web Check-in (Online / Internet)

Mobile check-in is the best way to save time when checking-in for a flight. In addition to saving time waiting in line, you can check-in anywhere from the convenience of your smartphone or tablet. Wings Air opens their mobile check-in service 24 hours before the scheduled flight time and closes the service 4 hours prior to departure.

Wings Air Mobile Check-in

Mobile check-in is the best way to save time when checking-in for a flight. In addition to saving time waiting in line, you can check-in anywhere from the convenience of your smartphone or tablet. Wings Air opens their mobile check-in service 24 hours before the scheduled flight time and closes the service 4 hours prior to departure.

Wings Air Check-in Time

Check-in typically begins two hours before the flight departure time. Wings Air closes their check-in counter 45 minutes before the flight. If you do not check-in on time or fail to check-in at all, your reservation will be cancelled and you will not be able to fly.


45 min
Domestic Flights

45 min
International Flights

Boarding Pass

Your Wings Air boarding pass includes a barcode that contains your seat number, departure time and flight route. Passengers who use e-tickets only need to pick up their boarding passes at the check-in counter and pass through security to board the plane.


Wings Air Baggage Allowance: Domestic

Passengers are given a free baggage allowance for domestic flights with Wings Air. All Wings Air passengers fly in the economy class and are given a baggage allowance of 10 kilograms each. Passengers are able to bring 7 kilograms of luggage or personal items into the cabin for free.


10+ kg
Checked Baggage

7 kg
Cabin Baggage

Wings Air Baggage Allowance: International

Wings Air offers the same baggage allowance for international flights as domestic flights. If you care to take a personal bag into the cabin with you, it must weigh a maximum of 7 kilograms with dimensions of 40 cm by 30 cm by 20 cm.



10+ kg
Checked Baggage

7 kg
Cabin Baggage

Free Baggage Allowance for Passengers Travelling Together

The Free Baggage Allowance (FBA) or free luggage allowed for groups of two or more passengers flying together is a combination of the individual 10 kg allotments. Those who do want to check bags together must check them at the same time. The bags must not exceed 10 kg of checked baggage per person. However, the bags may be grouped together, so the passengers will not be charged for overweight baggage if one bag is overweight and the other is underweight. If the combination of baggage weight exceeds the total amount allowed, a fee will be charged to the passenger with the overweight bag.

Baggage Allowance for Children and Infants

Wings Air does not provide a baggage allowance for infants under the age of 2. Children over the age of 2 years are given the same baggage allowance as adult passengers. Wings Air airfare is the same for children as it is for adults.


Excess Baggage Charge

The prices for excess baggage when flying with Wings Air vary. Excess baggage fees range from 7,500 IDR per kg to 60,000 IDR per kg. The price is determined by the passenger’s flight route. You can find more information about excess baggage fees by contacting our Customer Care team or getting in touch with Wings Air directly.

Lost Baggage

Wings Air’s responsibility for lost luggage is limited. Wings Air will compensate passengers $20 (USD) per kilo for checked baggage with a limit of $400 per passenger. Wings Air is not responsible for fragile goods that are lost or damaged. You may file a claim for your lost luggage through our Customer Care team or by contacting Wings Air directly.

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Customer Service 24/7

(+62) 81 22444 0000

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Our friendly Customer Care Team provides fast responses to your questions 24 hours a day. Make sure you visit our Help pages where a wide range of topics is covered. We are also available on Live Chat and social media.