Booking Ticket Online
Book a flight
How To Book Wings Air Ticket Online?
1. Find Flights
Finding your ideal Wings Air flight tickets is easy when using our website. Use our user-friendly search feature to find the cheapest prices and best flight routes available for your upcoming trip with Wings Air.
2. Purchase Online
Online booking through our website easy, convenient and secure. After you locate your ideal flight, you can start the booking process by entering your personal information. After your Wings Air ticket reservation is confirmed, you can make payments easily and safely via bank transfer, credit card or ATM card.
3. Receive e-Ticket
Once your payment has been received, you will be sent an email confirmation including your Wings Air e-ticket. Save your e-ticket on your smartphone, tablet or laptop to use as your official ticket when you arrive at the airport and during the check-in process.
4. Show e-Ticket on Airport
Display your e-ticket on your smartphone, tablet or laptop for the Wings Air representative at the airport to check-in for your flight. The Wings Air representative will print your boarding pass, and you’ll be ready to fly.
Wings Air provides a variety of domestic flight route options and two international routes. Once you determine your desired flight route, you can purchase your airfare online through our website. Complete the convenient booking and payment processes, and you’ll receive an e-ticket sent directly to your email.
Booking On Your Mobile (HP)
You can book Wings Air tickets quickly and easily on your smartphone. You do not need to download an application. Simply log onto our website in your smartphone’s browser, and you can search for flights, book your ticket and make payments in a matter of minutes.
Booking Over a Phone
Are you too busy to book online? You can make your Wings Air ticket reservations over the phone by contacting our Customer Care team at (+62) 81 22 444 0000. We will be happy to help you through the reservation process quickly.
Wings Air Passenger Rating
Airline Ticket Classes
Choose the right seat for your comfort
Availiable on all Wings flights
Availiable on some Wings flights
Availiable on some Wings flights
Wings Air is a regional airline with short flight routes, so they solely offer economy class seating. Travelers enjoy a free checked baggage allowance of 10 kilograms and a free cabin baggage allowance of 7 kilograms when flying with Wings Air.
What is the booking code?
When you shop for and purchase airfare on our website, you receive a unique four to five character booking code, which is typically a combination of letters and numbers. This booking code can be found in the sidebar during the booking process, in your confirmation email and in the SMS sent by us. The booking code is required when contacting Customer Care about your flight status or other flight information.
Do I need to reconfirm my flight?
You do not need to reconfirm your booking confirmation when purchasing airfare on our website. The airline assumes you will arrive on time for your flight on the day of departure. However, it’s important to check the status of your flight before you arrive at the airport.
Airlines occasionally alter flight schedules or cancel flights without much warning. Log onto the Wings Air website to check your flight’s status to avoid any inconveniences caused by changing flight times. Always verify your flight number and the date of departure to ensure you’re looking at the correct flight. You may also contact Wings Air directly over the phone to find out more information about your flight.
Can I have a window seat?
Unfortunately, you can not choose a seat when booking on our website. However, you can still choose a particular seat, such as a window or aisle seat, when completing the check-in process. Simply ask the Wings Air representative at the check-in counter if the seat you prefer is still available. If so, it’s likely your request will be granted.
How To Check My Booking Status?
Basically, there is no need for you to enquire about your booking status - we always keep you informed by sending you 2-3 emails at the each stage the booking process. The final e-mail will contain your e-ticket.
But if you want to contact us regarding your booking status, please look first for the Booking Code in an e-mail from us (4-5 characters with the combination of letters and numbers eg. HEJ56, G6YH, etc). Please use this Code any time you contact us regarding your booking. Contact our Customer Care directly by phone at (+62) 81 22444 0000, connect with us through the contact form, or by live chat.
Do you accept group bookings?
If you do wish to contact us regarding the status of your booking, be sure to have your booking code within reach. Our Customer Care team will use this code to provide faster service regarding your questions and concerns. You can contact our Customer Care team at (+62) 81 22 444 0000 or through our website’s contact form or live chat function.
TRAVELLING WITH KIDS
Wings Air Regulations For Infants and Children
Wings Air allows babies over the age of 2 days to fly. However, there are a number of rules that must be taken into account. Infants between the ages of 3 and 7 days must be accompanied by a health certificate stating that they are fit to travel. The certificate must be issued 72 hours before departure time. Babies under the age of 2 must be accompanied by an indemnity form signed by a parent or legal guardian. Infants and children should always sit with their parents or guardians.
Child/Infant Baggage Allowance
Infants do not receive a free baggage allowance. However, children over the age of 2 receive the same baggage allowances as adults (10 kilograms free checked baggage and 7 kilograms free in-cabin baggage).
Wings Air does not provide special seats or amenities for babies, so caregivers are permitted to bring the baby’s food, medicines and other needs into the aircraft cabin.
Child/Infant Ticket Fares
Infant flight tickets typically cost 20-percent of the price of adult tickets. Children over the age of 2 are charged the same airfare as adults. Wings Air does not provide special seats or accommodations for babies.
WHEN SOMETHING GOES WRONG
Ticket Changes / Refunds / Cancellations
If unpredictable situations do occur, you can take advantage of the flexibility of Wings Air tickets. Keep in mind that all tickets are bound by the regulations of Wings Air. To find out more about the flexibility of your Wings Air tickets, you can contact our Customer Care team at (+62) 81 22 444 0000, and we will be happy to assist.
You may request a refund from Wings Air if you are unable to make your flight as scheduled. The refund process is entirely dependent on the time you cancel your reservation. Cancellations that are made more than 48 hours prior to the scheduled departure time will be charged a fee of 50-percent of the pre-tax ticket price. Cancellations made between 48 hours and 2 hours before the time of departure will be charged 80-percent of the pre-tax ticket price. If your cancellation is completed less than 2 hours before departure, you will be charged 90-percent of the pre-tax ticket price. The cancellation process also requires an administrative fee of 50,000 IDR to be paid.
You are able to cancel Wings Air airfare that has been purchased and request a refund. The cancellation fee for Wings Air tickets is dependent on the time of cancellation.
Cancellations that occur more than 48 hours before departure incur a cancellation fee of 50-percent of the pre-tax ticket price. Cancellations made between 48 hours and 2 hours before the time of departure will be charged 80-percent of the pre-tax ticket price. If your cancellation is completed less than 2 hours before departure, you will be charged 90-percent of the pre-tax ticket price.
Name / Time Changes
Passengers will be charged an administrative fee of 50,000 IDR for all cancelled tickets.
Wings Air only offers economy class seating, so upgrades to other seating classes are not available.
Wings Air e-Ticket
You will receive your Wings Air e-ticket and confirmation via email moments after completing the booking and payment processes on our website.
Save the e-ticket on your smartphone, tablet or laptop to use during the airport check-in process. You'll quickly notice that shopping for airfare on our website is always practical, easy and secure.
We accept ATM / bank transfers, e-payments and credit cards
Customer Service 24/7
(+62) 81 22444 0000
Book a ticket online or over the phone!
Our friendly Customer Care Team provides fast responses to your questions 24 hours a day. Make sure you visit our Help pages where a wide range of topics is covered. We are also available on Live Chat and social media.