Sriwijaya Air Contact

I fly throughout Indonesia on low-cost carriers often, and recently flew with Sriwijaya Air from Jakarta to Surabaya for the first time. At first, I was impressed that a full-service carrier could compete with the prices of low-cost carriers like AirAsia and Lion Air. I was even more impressed that the flight departed on time, landed on time and was pleasant the entire way. The cabin staff was super friendly, and I felt like I received a lot more bang for my buck than with other discount airlines.

I have used just about every low-cost carrier available to fly throughout Indonesia, and now I choose Sriwijaya Air when possible. This airline offers the best value I’ve found when it comes to low airfares, punctuality, in-flight comfort and service. The check-in personnel and flight attendants are always friendly and helpful, and it’s the one affordable Indonesian airline I’ve found that doesn’t constantly announce delays. I have found myself boarding my flight while travelers on Lion Air are on their fourth delay.