Sriwijaya Air Contact

I was so happy to stumble across Sriwijaya Air for my recent flight from Dili to Denpasar in September 2015. I used to fly with Merpati and was constantly disappointed by delayed and cancelled flights. I hardly ever arrived on time with all of my luggage and was starting to dread flying. Sriwijaya was such a relief. My flight was on time, my bags arrived moments after I did, and the flight attendant even offered in-flight meals, which I thought was incredible for the low cost of my airfare.

I had never heard of Sriwijaya Air before my first trip to Bali. I decided to visit Jakarta and found Sriwijaya Air the most reasonable option. I read a number of mixed reviews and was pleasantly surprised. The flight left Denpasar on Nov. 20, 2015, on time and arrived in Jakarta several minutes early. I was amazed to get a free snack on such a short flight and enjoyed the cleanliness of the cabin.

I have used just about every low-cost carrier available to fly throughout Indonesia, and now I choose Sriwijaya Air when possible. This airline offers the best value I’ve found when it comes to low airfares, punctuality, in-flight comfort and service. The check-in personnel and flight attendants are always friendly and helpful, and it’s the one affordable Indonesian airline I’ve found that doesn’t constantly announce delays. I have found myself boarding my flight while travelers on Lion Air are on their fourth delay.