Nam Air

1. Find Flights

You can always locate the cheapest Nam Air flights on the web by searching on our website. Simply provide your departure date, destination and number of travelers, and our intelligent search engine will locate the best flight routes and ticket prices. We make purchasing Nam Air airfare easier than ever before.

2.Purchase / Buy Online

When you purchase your Nam Air flight tickets on our website, you enjoy a simple, secure and stress-free payment process. We allow you to make your payment via bank transfer, credit card, e-payment or ATM card. Simply check to make sure your credit card company or bank’s logo is listed on our website, and you can enjoy an easy and secure payment process that takes seconds to complete.

3. Receive e-Ticket

Once we have confirmed your payment, you’ll receive a confirmation email with your e-ticket included. The e-ticket is your official flight ticket and can be printed or saved on your smartphone (or other mobile device) and shown to the Nam Air representative during check-in. The e-ticket makes the booking, payment and flying processes easier and more secure.

4. Show e-Ticket at the Airport

Once you arrive at your departure airport, you will be able to display your e-ticket on your smartphone, tablet or laptop for the Nam Air representative at the check-in counter. He or she will complete the check-in process and print your boarding pass. Your boarding pass and identification are the only documents you will need to board your flight and start the journey to your destination.

Nam Air Online Web Check-in

Travelers can check-in for their Nam Air flights from home or just about anywhere. Nam Air, a subsidiary of Sriwijaya Air, allows travelers to check-in online using Sriwijaya Air’s website. Travelers may also check-in in person at the airport, but those who check-in online avoid waiting in potentially long lines.

Buy Your Ticket on Mobile Phone

Our website can be accessed anywhere that you can use your smartphone. You don’t need to download an application, and you no longer have to deal with the long lines and high prices associated with travel agencies. Simply log onto our website using your smartphone or tablet’s web browser, and you can use our easy searching, booking and payment features to plan your getaway in minutes.

Nam Air Group Bookings

Yes, we do accept group ticket orders for those who wish to travel together in a large group. According to Nam Air’s regulations, group bookings must include at least 10 people. Contact our Customer Care team to find the latest information on group bookings or to reserve your group tickets today.

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dNam Air Baggage Allowance and Regulations

Nam Air provides a free checked baggage allowance of 15 kg for every passenger. Passengers may also bring a personal item, weighing up to 7 kg, into the cabin free of charge.

Nam Air Safety

Nam Air is a subsidiary of Sriwijaya Air, an airline known for its extremely high safety standards. Sriwijaya Air has never experienced a major accident, and the same high safety standards held for Sriwijaya Air are held for Nam Air as well. Both airlines are committed to flying you to your destination safely and in comfort.

Nam Air Service

Nam Air is a hybrid airline, providing high levels of service and comfort for low ticket prices. Each seat is equipped with a personal TV screen as well as an entertaining magazine provided by the airline. Passengers on short Nam Air flights receive an in-flight snack and those on medium-range flights enjoy a complimentary meal. Nam Air is able to keep ticket prices affordable while providing many of the amenities of a full-service airline.

Nam Air Terminal

Nam Air is based at Soekarno-Hatta International Airport in Jakarta and is a subsidiary of the parent airline Sriwijaya Air. Nam Air shares a terminal with Sriwijaya Air, which is located at terminal 1B of Soekarno-Hatta International.

Nam Air Reviews
In my opinion, there’s no better Southeast Asian carrier than Nam Air. The flights always seem to be on time, the airplane always feels new and comfortable and the staff is always helpful. I never have to deal with flight delays, cancellations or random, unexpected fees when flying with Nam Air. I take the flight from Pangkal Pinang to Palembang often, and I’ll continue to use NamAir for this route every chance I get.
brent hennig
Nam Air Reviews
I have flown with so many low-cost carriers throughout Indonesia that I start to lose track of which ones were good and which were bad. However, I never pass up a chance to fly with Nam Air. They’re a relatively new airline that I’ve only been flying with for a few years, but I’m always impressed by their reliability (which is not always expected with low-cost carriers), comfortable cabin and attentive crew. Nam Air takes a lot of the stress and frustration out of flying, and I actually look forward to each flight with them.
tiffany seman
Nam Air Reviews
Nam Air doesn’t always show up in my flight searches when locating flights to and from my new hometown of Jakarta, but when it does, I choose this airline every time. Because the airline has only been around since 2013, each airplane feels brand new and is always neat inside and out. Nam Air’s parent company is Sriwijaya Air, which is another airline I’ve learned to trust for its constant reliability and more than friendly staff. You may pay a few extra rupiah to fly with Nam Air, but you’ll be happy you chose the better airline when others are waiting at the airport for delayed or canceled flights with other carriers.
amber blackman

NamAir Passenger Rating

3/5From 713 Votes

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Safety Rating

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Do I need to pay Departure Tax at the airport when flying with Nam Air?

You no longer need to pay additional taxes at the airport when flying with Nam Air. In February of 2015, the Indonesian government enforced a regulation that requires all taxes to be included in the final flight ticket price. This regulation now applies to all flights leaving Indonesian airports, whether the flight is domestic or international.

What aircraft does Nam Air use?

Nam Air operates Boeing 737-300 aircraft and Boeing 737-500 aircraft provided by the parent company, Sriwijaya Air. Sriwijaya Air is highly regarded for the cleanliness and maintenance of their aircraft. The Boeing 737 family is one of the most well-known and best-selling aircraft families in the world. The aircraft first took to the skies in 1967 and remains one of the most popular aircraft in the skies today. The all-new Boeing 737 MAX is expected to begin operation in 2017, further extending the legacy of the esteemed Boeing 737 line.

How much is an infant / child fare for Nam Air flights?

Children under the age of 2 years at the time of departure fly for a discounted infant ticket price. However, the infant’s parent or guardian must sign the applicable risk form before flying. Children between the ages of 2 and 12 years will be charged the full adult ticket price.

How can I get a refund for Nam Air ticket?

You will be charged a cancellation fee of 50-percent of the base fare if you need to cancel your Nam Air flight. However, a 100-percent refund of your original ticket price is possible if you consult Nam Air’s customer care team directly. Call the Nam Air office about your cancellation and refund needs at 0804-1-777-777 or 021-292-79-777.

Nam Air Contact/ Customer Service

Enjoy all of the benefits of flying with Nam Air. Find out more about the airline’s history, flight routes, regulations, baggage allowances and other services by logging onto the official Nam Air website. You will find additional contact information for this esteemed Indonesian airline below.

Nam Air office: Jl. Gunung Sahari Raya No. 13, Pademangan,
Jakarta, 14420
Customer service - phone: 0804-1-777-777 or 021-292-79-777
Email: customerservice@SriwijayaAir.co.id
Official website:https://www.sriwijayaair.co.id

We accept ATM / bank transfers, e-payments and credit cards

Customer Service 24/7

(+62) 81 22444 0000

Book a ticket online or over the phone!

Our friendly Customer Care Team provides fast responses to your questions 24 hours a day. Make sure you visit our Help pages where a wide range of topics is covered. We are also available on Live Chat and social media.