Lion Air Contact

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Lion Air Call Center Number 

+62 80 4177 8899
+62 21 6379 8000

Lion Air Hotline and Customer Service

+62 21 6379 8000 ext 0

Customer Service Lion Air

Lion Air Info Pages

We have prepared for you a set of pages with both basic and in-depth informations about Lion Air:

Lion Air Promotions

Everyone loves a good deal. On those pages you will find varius promotions, exclusive discounts and last minute deals from Lion Air . Save money, travel cheap!

Lion Air Airplane

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PT Lion Air Offices

Just in case you have any queries about Lion Air airlines, you can contact our Tiket2 Customer Service Team or one of the following international Lion Air offices and their head office listed below.

Lion Air Denpasar Office

Bandara Ngurah Rai, Bali 
Phone Number: (+62) 0361 765 183
(+62) 0361 751 011 ext 5323  

Lion Air Medan Office

Bandara Polonia
Phone Number:(+62) 061 771 544 49  

Lion Air Jakarta Office

Jl. Sangaji No. 17 Jakarta Pusat
Lion Air Tower
Jl. Gajah Mada No.7, Jakarta Barat
Phone Number:(+6280) 4177 8899
(+6221) 6379 8000 

Lion Air Surabaya Office

Jl. Sulawesi No. 75
Phone Number: (+62) 031 503 6111
(+62) 031 503 7111 

Lion Air Kuala Lumpur Office

2, lorong Medan Tuanku I,
Jln Tuanku Abdul Rahman,
50100, KL. Ground floor of Lotus hotel
Phone Number :03-2035669 ext 1430/31  

Lion Air Singapore Office

61, Stamford Road, #01-07
Stamford Court
Phone Number:(+65) 6339 1922  

Lion Air Contact


Jl. Sangaji No. 17 Jakarta Pusat
Lion Air Tower
Jl. Gajah Mada No.7, Jakarta Barat

Lion Air Passenger Rating

4.5/5From 5391 Votes

Safety Rating
Seat Comfort Rating
Food Rating
Punctuality Rating
Lion Air Service

Lion Air Frequent Flyer

If you're a frequent flyer and plan to travel with Lion Air regularly, you might like to know about the airline's Passport Club. A unique loyalty program that allows passengers to be able to enjoy exclusive offers once they become a member, the Passport Club is certainly a great idea for those who like to travel in style and reap the rewards.

Lion Air Passport Member

As a Passport Club member, expect to enjoy all of Lion Air's pre-flight and in-flight luxuries, including: additional check-in baggage allowance, priority check-in at the airport, not to mention priority boarding when travelling on economy class flights. You will also have private access to the lounge area and can start earning 'Lion Air miles' to redeem as free air tickets on future flights.

Lion Air Miles

Register for your Passport Club card today and start earning 'Lion Air miles' every time you make a flight booking as a member. Your miles will quickly add up and can be redeemed as free Lion Air travel tickets on future flights.

Lion Air Flight Attendant and Stewardess

Lion Air's dedicated cabin crew are approachable and consistent in everything they do. From providing a friendly and helpful customer service to in-flight passengers, to ensuring safety and security regulations are closely followed at all times, this airline's flight attendant and stewardess staff are renowned for their first class service delivery.

Lion Air crew
Lion Air crew
Lion Air crew

Lion Air Safety


Lion Air Indonesia currently operates its flights with Airbus A330-300, Boeing 737-800, Boeing 737-900ER and Boeing 747-400 aircraft. Lion Air stood a step ahead of its competitors when it was the launch customer for the Boeing 737-900ER in 2005. This plane allows the company to operate more nonstop flights to more destinations with more affordable fares. Lion Air Indonesia’s fleet is currently equipped with 71 Boeing 737-900ER aircraft, 32 Boeing 737-800 aircraft, two Airbus A330-300 aircraft and two Boeing 747-400 aircraft.


The Lion Air fleet is equipped with two Airbus A330-300, 32 Boeing 737-800, 71 Boeing 737-900ER and two Boeing 747-400 aircraft.

Lion Air Fleet

Airbus A330-300

Lion Air’s two Airbus A330-300 aircraft are the latest additions to the airline’s fleet. Lion Air uses these twin-aisle aircraft for its busiest domestic flights and long-haul flights to Saudi Arabia. The Airbus A330-300 accommodates 440 passengers in a single class configuration. Its addition to the fleet has reduced the cost of flights that were previously flown on Boeing 747 aircraft.

Lion Air Fleet

Boeing 737-800

The Boeing 737-800 is the next generation of Boeing 737 aircraft. This aircraft has replaced the previously used McDonnell Douglas M80 and MD90 aircraft and uses just 80-percent of the fuel consumed by the MD80 on a comparable flight. Lion Air’s Boeing 737-800 is equipped with 189 economy class seats in a one-class seat configuration

Lion Air Fleet

Boeing 737-900ER

The Boeing 737-900ER is the latest generation of the Boeing 737 aircraft and is Lion Air’s most commonly used aircraft. The Boeing 737-900ER can accommodate 220 passengers in a single class configuration. This aircraft offers a higher passenger capacity for longer range routes than its predecessors.

The 737-900ER is equipped with an additional set of exit doors, aerodynamic design changes and an increased range to a stunning 3,200 nautical miles. The operating cost is 6-percent lower per trip and 4-percent lower per seat than its competitors. The 737-900ER offers the same reliability that airlines have come to expect from al 737 aircraft.

Lion Air Fleet

Boeing 747-400

The Boeing 747-400 is the best selling Boeing 747 model. The aircraft has proved superior to previous 747 models with more fuel-efficient engines, a larger wingspan, winglets and an optional fuel tank in the plane’s horizontal stabiliser. The aircraft’s innovative glass cockpit eliminated the need of a flight engineer.

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Customer Service 24/7

(+62) 81 22444 0000

Book a ticket online or over the phone!

Our friendly Customer Care Team provides fast responses to your questions 24 hours a day. Make sure you visit our Help pages where a wide range of topics is covered. We are also available on Live Chat and social media.