Is the online check-in option available?

Yes. Such airlines like Garuda Indonesia, AirAsia Indonesia or Lion Air allow you to check-in via website or mobile.

AirAsia Indonesia online check-in information:

Web check-in is available for:

  • Individuals or group bookings with up to 50 guests
  • All flights from 14 days up to 1 hour before departure for AirAsia (AK, QZ, FD, PQ, Z2, I5) flights and up to 4 hours for AirAsia X (D7, XJ) flights.

Web check-in is not available for:

  • Pregnant guests
  • Guest(s) travelling with infant(s)
  • Guest(s) with reduced mobility and those with special needs
  • Guest(s) aged below 16 years old and travelling alone
  • Guest(s) with a medical condition/illnesses

Garuda Indonesia online check-in information:

Internet Check-in service is available from 24 hours to 4 hours before departure.

Online Check-in is not available for the following passengers:

  • Passengers without purchased e-ticket
  • For infants under 2 years old not occupying a seat
  • Passengers who need special assistance at the airport e.g. customer with pregnant condition, children aged less than 12 years old who travel alone, unaccompanied minor (UM), require a wheelchair, stretcher case, or other special handling in airport.
  • Passenger with Staff Ticket ID

Lion Air online check-in information:

Online check-in is available from 24 hours up to 45 minutes from flight departure time.

Online Check-in is not available for the following passengers:

  • Passengers traveling with an infant
  • Passengers traveling with more than 7 people
  • Passengers traveling on a staff ticket
  • Passengers who are an unaccompanied minors