See The Real Indonesia!

Hai, kami adalah Indoneo! – Profesional muda yang sangat antusias dalam bidang Tour & Adventure dari kota Yogyakarta yang indah.

Dengan pengetahuan lokal kami yang sangat dalam, pemandu wisata ramah dan ratusan tempat yang bisa dikunjungi menjadikan Anda tidak akan pernah kekurangan pilihan untuk berwisata. Bersama kami melihat pulau-pulau tropis, pantai yang masih alami, ombak, gunung berapi, satwa liar, mengunjungi masyarakat dengan budaya yang unik, dan mencicipi berbagai masakan yang nikmat. Kami akan memberikan Anda pengalaman perjalanan terbaik dalam hidup Anda – karena Anda adalah prioritas kami!

INDONEO.COM PAKET WISATA DAPATKAN QUOTE GRATIS

HARGA KOMPETITIF   –   GRUP BESAR DISKON   –   PAKET WISATA UNIK   –   TOUR CUSTOM

What are the refund rules for my ticket?

Sriwijaya Air & Nam Air

RefundCancellation fee (CF)Refund comissionRefund incentiveAdmin agent
> 24 hours50% from the base fare before tax5% from the base fare before taxIDR 10000IDR 20000
< 24 hours – 2 hours90% from the base fare before tax5% from the base fare before taxIDR 10000IDR 20000

Lion Air

REFUNDCANCELLATION FEE (CF)ADMIN Agent
> 48 hours50% from the base fare before taxIDR 20000
< 48 hours – 2 hours80% from the base fare before taxIDR 20000
< 2 hours – No Show90% from the base fare before taxIDR 20000

Garuda Indonesia

REFUNDVALID AFTER DEPTADMINISTRATION FEE
SUB CLASS> 72 hour< 72 hour – 24 hour< 24 hourADMIN AIR LINESRECOMISIADMIN AGENT
J3 month10% from basic fare35% from basic fare50% from basic fareIDR 1500003% from basic fareIDR 20000
C
Y
D1 month15% from basic fare40% from basic fare80% from basic fare
I
B
M
K
N
Q10 day75% from basic fare75% from basic fare95% from basic fare
T
V7 day
S
H
LNOT ALLOWED

* When applying for a refund you will not need your ID card (KTP); the process lasts around 1 week

Kalstar

REFUNDVALID AFTER DEPTADMINISTRATION FEE
SUB CLASS> 72hour< 72 hour – 24 hour< 24 hourNow ShowADMIN AIR LINESADMIN AGENT
Y40 Day100%20% form basic fare50% from basic fare90% from basic fareIDR 50000IDR 20000
G30 Day25% from basic fare65% from basic fare
H
K30% from basic fare70% from basic fare
L
M10 Day
N
Q
R5 Day
T
V
X3 Day
A
B
P2 Day
S
W
J1 DAYNOT ALLOWED
U
Z

Batik Air

PeriodCancellation fee (CF)Refund CommisionAdministration fee / AirlinesAdministration fee / Agent
> 48 hours50% from the base fare before taxCall us at (+62) 81 22444 0000 to get more informationCall us at (+62) 81 22444 0000 to get more informationIDR 50000
< 24 hours80% from the base fare before tax

Wings Air

PeriodCancellation fee (CF)Refund CommisionAdministration fee / AirlinesAdministration fee / Agent
> 48 hours50% from the base fare before taxCall us at (+62) 81 22444 0000 to get more informationCall us at (+62) 81 22444 0000 to get more informationIDR 50000
< 48 hours – 2 hours80% from the base fare before tax
< 2 hours90% from the base fare before tax

Air Asia, Tiger Air, Citilink

You can request a refund only in case of carrier’s fault (flight cancellation, etc.)