My flight was cancelled, how can I get the refund?

If case your flight was cancelled, you can request a refund from your carrier. Please contact us directly via contact form or call us at: (+62) 81 22444 0000. We offer an assistance in changing your reservation and guide you step by step during the refund process (charged Rp 50.000). Tiket2 Customer Care is open 24/7.

Please note: If you want to contact us regarding refund or flight change, make sure you have the Tiket2 Booking Code ready.