I paid for the ticket and noticed that my booking has been cancelled. Why?

It can happen sometimes if the payment has been made just before the time limit, leaving almost no time for confirmation. In such a case, just ignore the cancellation email and wait for the next one – which will contain your e-ticket. We are sorry for this inconvenience.

In case of any further problems, don’t hesitate to contact us at (+62) 81 22444 0000 or just reply to the transactional email we sent you.