Our Customer Care team is ready to help you plan your trip 24 hours a day and 7 days a week. In the event of an emergency or mishap, it’s recommended that you contact our Customer Care team immediately to cancel your flight, receive a ticket refund or reschedule your departure. All regulations regarding the cancellation, refund and rescheduling processes are provided by the airline and can not be altered. It is best to contact us regarding such changes as soon as you know about them, so we can help you make the changes immediately, and ultimately, help you save money.
You’re always welcome to contact our Customer Care team to find out more about each airline’s policies regarding cancellations, refunds and changes. Keep in mind that all of these changes do incur additional airline costs, and the fee charged depends on your request and the scheduled date or time of departure.