During the busy times our whole Customer Care team may be already engaged in conversations with other customers. We are sorry for this inconvenience – we are constantly adding new staff and working on increasing effectiveness of our team.
We aim at providing you with an immediate access to Customer Care for at least 95% of the time, but if despite of trying hard you can’t get anyone on our side of the telephone line, please try these:
- Visit our Contact page and talk to our Customer Care team using the live chat window (to be found on the bottom of the page). You can also leave there a message, which will be responded as soon as possible.
- Visit our Contact page and send us an e-mail using the contact form.
- Send us a message on Facebook, Twitter, or Google+. Our social media team will be in touch with you shortly.
Please note: If you want to contact us regarding your booking, make sure you have the Tiket2 Booking Code ready.