Batik Air Contact
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Batik Air Call Center Number
+6280 4177 8899
Batik Hotline and Customer Service +62 21 633 8345
PT Batik Offices
Batik Air’s offices throughout Indonesia and abroad make it easy for customers to reach them. Batik Air operates offices in Ambon, Bandung, Makassar and Fak Fak in Indonesia. Additionally, you can find Batik Air offices in Kuala Lumpur, Ho Chi Minh City and Singapore.
Batik Air Bandung Office
Jl. Abdul Rahman Saleh
Komplek City Square No. 1A,
Phone Number: (+62) 022 860 617 17
Batik Air Kuala Lumpur Office
2, lorong Medan Tuanku I
Jln Tuanku Abdul Rahman
50100, KL. Ground floor of Lotus hotel
Phone Number:03-2035669 ext 1430/31
Batik Air Denpasar Office
Bandara Ngurah Rai
Phone Number:(+62) 0361 765 183
(+62) 0361 751 011 ext 5323
Batik Air Medan Office
Phone Number:(+62) 061 771 544 49
Batik Air Jakarta Office
Jl. Sangaji No. 17 Jakarta Pusat
Phone Number: (+6280) 4177 8899
(+6221) 6379 8000
Batik Air Singapore Office
Jl. 61, Stamford Road, #01-07 Stamford Court
Phone Number: (+65) 6339 1922
(+6221) 6379 8000
Batik Air Passenger Rating
I have flown with low-cost carriers countless times throughout Indonesia, and it seems like I always end up paying the same as a full-service carrier once all of the fees are added. My December flight with Batik Air from Yogyakarta to Balikpapan was a pleasant surprise. It turns out that Batik Air is a new full-service carrier, offering more luxurious flights for slightly more (or the same) price as Indonesia’s low-cost carriers. It was great not to worry about paying extra for baggage, an in-flight meal or even a comfortable seat like I have had to do in the past.
I have flown from Semarang to Jakarta numerous times, but my most recent flight was one of the best yet. I had never seen Batik Air as an option before my most recent October trip, but after discovering that they were a new, full-service carrier, I decided to give them a chance. The flight was on-time, comfortable and exceeded my expectations. It’s really nice to be able to get top level service without having to pay an arm and a leg.
When you travel throughout Indonesia, you start to discover that the country offers a ton of different airline options. I’ve tried low-cost carriers like Lion Air and AirAsia, but they didn’t provide the amenities I was used to having back home in Australia. I love flying with Garuda, but the airfare is often out of my price range. The new Batik Air airline is my favorite Indonesian airline to date. The prices are competitive with low-cost carriers, and the amenities are competitive with Garuda’s.
Batik Frequent Flyer
Batik Air recognizes and appreciates the travelers who fly with them frequently. Batik Air offers their Batik Miles program for frequent flyers. This program is intended to provide benefits and discounts to those who are loyal to the airline.
Batik Loyality Membership number
You must register as a Batik Miles member before enjoying the benefits of the service. However, you do not have to fly with Batik Air before signing up for the frequent flier program. Simply fill out the registration form available on Batik Air’s official website, and you’ll receive an email notification from them stating that you have been officially registered as a Batik Miles member. Verify the registration process, and Batik Air will send your miles membership number, complete with a membership card.
Becoming a Batik Miles member is completely free, and the program is open to all passengers over the age of 2. Members may live inside or outside of Indonesia. Once you register for Batik Miles, your membership will be valid for life, but you’ll need to renew your membership card every five years.
Batik Miles is a loyal passenger program for Batik Air frequent fliers. Batik Miles members are able to redeem miles for certain flights with Batik Air and their associated airlines, Lion Air, Wings Air, Thai Lion Air and Malindo Air. However, mileage redemption does not apply to flights purchased with promos.
Batik Flight Attendant and Stewardess
Batik Air strives to provide the best customer service with friendly and professional cabin attendants and crew. All Batik Air cabin crew and flight attendants have been trained to provide the highest levels of service and security to assist passengers with all of their needs during flight.
We accept ATM / bank transfers, e-payments and credit cards
Customer Service 24/7
(+62) 81 22444 0000
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Our friendly Customer Care Team provides fast responses to your questions 24 hours a day. Make sure you visit our Help pages where a wide range of topics is covered. We are also available on Live Chat and social media.