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Delta Air Lines Customer Service — Get Help Fast. Contacts, Phone Numbers, Call Centers, Live Chat, Emails (2024 Guide) 

Undoubtedly, Delta Air Lines is one of the most reliable airlines in North America. Its customer service is top-notch: contact via call centers, sales offices, emails, and airport helpdesks are responsive and often work 24/7. However, there can be occasions when things go south and busy call centers won't answer your calls immediately.In this article, our experts have compiled the best ways (and important tips) to get in touch with Delta staff for quick assistance and troubleshooting. Not only in the US, but all over the world when traveling abroad.

Written by Maksim Koval
Updated on 24 March 2024

How to contact Delta Air Lines?

We know it all too well. Hours of waiting at a helpline just to have the call dropped. The ordeal of rescheduling canceled flights. Delayed refunds. Contacting customer service for any issue or concern can prove challenging and universally frustrating.

The goal of this article is to help you get the answer from Delta Air Lines as quickly as possible. Let’s start with the basics – depending on the nature of your inquiry, you may contact the airline in one of the following ways:

Delta Airlines contact numbers
800-221-1212main call center (US & Canada)
800-511-9629call center in Spanish
800-327- 2850call center in Chinese/Mandarin
regional numberscall centers in other countries
1 (800) 835-9154Delta's alternative number
1-855-548-2505emergency number (48 hrs or less before departure)
800-325-19993flight status and general information
800-352-2746baggage services
800-847-0578refund status check
1-800-323-2323SkyMiles frequent flyer program
800-532-4777Delta Group Travel
1-800-455-2720Delta Corporate Customer Care
800-800-1504 / 701-420-6300Delta Vacation (US / international)
866-204-0280Delta Hotels
800-352-2746Delta Cargo
800-352-2746Delta Pet Travel
404-209-3434Delta Disability Assistance
800-325-8847Unaccompanied Minor Service (UNMR)
(404) 715-2554
Media Team
+14042093434Delta Airlines Headquarters

Do you really need to call Delta Air Lines?

Experienced travelers always use self-service options online or through the airline app first to see whether the problem can be solved without the help of an agent over the phone. For example, there’s no need to contact Delta Air Lines customer service if you just want to check the status of your booking, change the date of your flight, or cancel your trip – you can do this by visiting My Trips section of Delta’s website (check out this article if you need some clarification).

Basically, before contacting Delta it’s always a good idea to check their support pages such as Help Center, FAQ, SkyMiles Support, Current Advisories, Airport Delays, and Travel Requirements. They often provide answers to the most common questions and problems you may have. This can be a real time-saver when you take into account the call center wait times.

If you need help with a reservation made not through the Delta Air Lines website/app but with a third-party such as OTA, travel agent, etc – try contacting their sales office for quick assistance.

Requesting a refund

The quickest way to request a refund from Delta Air Lines is by logging into My Trips, then following these instructions. You’ll need to provide your name and confirmation number for your flight reservation. If you want to request a refund over the phone, call Delta Reservation Sales at 800-847-0578 (U.S. and Canada) or the call center in your area.

Changing a flight online can sometimes result in errors. Moreover, your issue can be simply too complicated to handle without some assistance from the airline. In that case, here is the list of Delta Air Lines support channels you can use to contact and ask for help:

Delta Air Lines customer service channels
call centersphone numbers by country
regional officesDelta's sales offices near you
emailsuseful email addresses
baggage trackingto track delayed or damaged baggage
contact formgeneral requests
online chatDelta's live chat
WhatsAppcurrently not available
social mediaTwitter and Facebook for direct contact
Help Centergeneral help articles
FAQFAQ pages
Airport Delayscurrent airport status
Current Advisoriesinternational travel updates

Politeness wins the day! No matter how you get in touch and how stressful is your problem, your best bet for getting what you want is to be a decent person – it helps to be levelheaded and respectful. Take a deep breath and imagine yourself on the other side of the phone.

Booking through a travel agent can be a game-changer!

If you hate dealing with airlines’ customer care, consider using a travel agent to book your flights. They can remove all that drama from your booking experience. Good travel agents have “air teams” behind them (who have relationships with airlines), often work via a bigger agency, or with support of incredibly strong networks and connections.

When an airline cancels a flight or makes a change to your itinerary, travel agents have the power to handle this for you, on your behalf. They don’t even need to speak to the airline in most cases, since they have access to the backend of a booking system and are permitted to make changes to your reservation. Sometimes, they can even “bend” the rules.

The best thing: you’ll typically pay the same price for the flight ticket. Commissions made by agents generally come from the airline side, not from the customer side.