COVID-19 travel advisory for Australia

News, updates and travel advice on the current coronavirus situation in Australia

Travel restrictions for Australia

Australia’s travel alert is at its highest level 4 – Do Not Travel Overseas, which is an indefinite measure. The country’s borders are closed to all visitors, except for citizens, permanent residents, and their close family members. A human biosecurity emergency has been declared and major restrictions have been introduced on overseas travel and large gatherings in an effort to limit the spread of COVID-19.

The Australian Government Department of Health publishes its latest news and information on Twitter and Facebook.

The country’s borders are closed to all visitors, except for citizens, permanent residents and their close family members.

The detailed rules and regulations:

  • Non-citizens, non-residents are banned from entering Australia
  • Visa holders already in Australia can remain in the country
  • Australian citizens should not leave the country
  • Australian travellers are advised to return home
  • Australians entering the country are required to self-isolate for 14 days at home or in a hotel
  • Biosecurity measures have been introduced at the airport and in-flight
  • Domestic travel is limited
  • Public transport and ridesharing services remain operating, but social distancing is recommended
  • Mass outdoor gatherings are restricted to 500 people
  • Non-essential indoor gatherings of more than 100 people have been banned

Flights and accommodation

It’s up to individual tour operators whether they offer refunds, credits or nothing. Standard travel insurance policies are unlikely to cover cancellations as a result of the coronavirus outbreak.

The airlines have updated policies regarding cancellations and refunds, and major travel agents are also helping customers with changes or refunds.

You are advised to check with an airline or a hotel if they give credit for canceling the travel booking

Most major hotel chains have special policies during the outbreak to make it easier for guests to change or cancel reservations. Smaller hotels may be more restrictive with their policies, especially for reservations that have been booked as “non-refundable”. You are advised to check with an airline or a hotel if they give credit for canceling the travel booking.

The latest update on Australian airlines and travel operators:

  • Qantas is automatically converting all canceled flights to a travel credit. It can be redeemed for travel for up to 12 months from the original booking.
  • Jetstar gives the option to receive travel credit if you cancel flights. Travel credit can be redeemed for travel for up to 6 months from the original booking.
  • Virgin Australia gives the option to receive travel credit if you cancel flights. There is also an option to change their flight to a later date and/or to a different destination, without incurring a change fee.
  • Tigerair allows date or destination change without incurring a change fee. Travelers can also request a Flight Credit which will be valid for 6 months.
  • Rex customers have an option to place the ticket value in credit. Booking change fees are waived, too.
  • Airbnb updated its cancellation policy - guests who cancel reservations anywhere in the world will receive a full refund

Resources and useful links

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