Through the lens of AI
Online reviews from passengers are invaluable for determining if Vistara is the right choice for you. However, manually sifting through countless reviews can be incredibly time-consuming and impractical.
As AI excels at quickly processing large volumes of data, we’re adopting it as a tool for sentiment analysis. It detects the emotional tone in Vistara reviews, and quickly gauges travelers’ opinions on the airline’s offerings. We summarize them into concise and informative snippets to help you understand how other travelers feel about Vistara.
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Is Vistara
a low-cost (budget) airline?
No, Vistara is not a budget airline but a traditional, full-service carrier. It is one of the largest airlines in India, and it offers a broad spectrum of services that distinguish it from budget airlines. These include free checked baggage, complimentary meals and beverages (even in Economy), on-board amenities (blankets, pillows, sometimes noise-cancelling headphones) on long-haul flights, and a wide range of in-flight entertainment.
Furthermore, Vistara provides multiple travel classes, such as Economy, Premium Economy, Business — each with varying levels of comfort, space, and amenities. In contrast, budget airlines typically offer only Economy class with minimal benefits.
Passenger reviews
An overview of the passenger experience on Vistara — encompassing both the strengths and weaknesses as reported by travelers:
Strengths
- High-quality service: Vistara is known for its high-quality service. The cabin crew is friendly and attentive, and the airline goes the extra mile to ensure passengers have a comfortable flight.
- Comfortable seats: Seats are comfortable and spacious. The airline also offers a variety of seat options so that you can find the perfect seat for your needs.
- Excellent food: Vistara’s food is of high quality. The airline offers a variety of meal options, including vegetarian, vegan, and gluten-free options.
Weaknesses
- Limited routes: Vistara only operates a limited number of routes, especially international.
- Long check-in lines: The check-in lines can be long, especially during peak travel times.
- Limited in-flight entertainment: The airline offers a selection of movies and TV shows, but there is no Wi-Fi or live TV.
Passenger's experience
Drawing from a diverse array of passenger feedback, this is what it's truly like to fly with Vistara. Learn about the airline class of service, seating choices and comfort, baggage policies, Wi-Fi, and ticket flexibility.
What can I expect when flying with Vistara?
When flying with Vistara Air, passengers can anticipate a premium aviation experience characterized by attentive customer service, comfortable seating options across various cabin classes, and quality in-flight amenities.
As a full-service carrier, Vistara offers a curated selection of meals, a commendable on-time performance record, and a dedication to passenger comfort. Whether traveling economy or business class, the airline consistently aims to uphold its reputation for delivering an enhanced and reliable flying experience within its network.
What are the seating options?
Vistara Air provides a variety of seating options tailored to the different cabin classes on their aircraft. Here are the seating choices for Vistara Air:
- Economy Class: Offers a comfortable experience with standard legroom and appropriate in-flight amenities for this class.
- Premium Economy: Seats in premium economy are designed to be roomier, with extra legroom and a broader seat than standard economy. Additionally, passengers benefit from enhanced in-flight meals and amenities.
- Business Class: Some of Vistara’s aircraft feature lie-flat seats in business class, ensuring maximum comfort for extended flights. Business class passengers can indulge in an upscale meal service, selecting from an array of gourmet dishes.
Is Vistara economy comfortable?
Yes, Vistara Air’s economy class is generally perceived as comfortable, especially in comparison to many other airlines operating in the region.
Vistara, as a full-service carrier, focuses on providing a pleasant passenger experience, even in economy class. Passengers can expect well-maintained seats, adequate legroom, attentive in-flight service, and a range of in-flight entertainment options. The airline’s commitment to quality and passenger comfort has garnered positive feedback from many who have flown in its economy class.
What is the baggage allowance?
Here’s the baggage allowance for Vistara Air:
Economy Class
- Hand baggage: 1 piece of cabin baggage up to 7kg in weight and 55cm x 35cm x 25cm in size.
- Checked baggage: 1 piece of checked baggage up to 23kg in weight and 158cm in total dimensions (length + width + height).
Premium Economy Class
- Hand baggage: 1 piece of cabin baggage up to 8kg in weight and 55cm x 35cm x 25cm in size.
- Checked baggage: 2 pieces of checked baggage up to 32kg in weight each and 158cm in total dimensions (length + width + height).
Business Class
- Hand baggage: 2 pieces of cabin baggage up to 8kg in weight each and 55cm x 35cm x 25cm in size.
- Checked baggage: 3 pieces of checked baggage up to 32kg in weight each and 158cm in total dimensions (length + width + height).
Does Vistara have Wi-Fi?
Yes, Vistara Air provides Wi-Fi on selected aircraft, though it’s not complimentary. Travelers flying in Business class receive 50MB of free data. For those wishing to purchase additional data, Vistara offers the following packages:
- Chat: Priced at INR 372.74 (USD 4.95), this package allows access only to messaging apps like WhatsApp, Facebook, Messenger, etc., with unlimited data.
- Surf: Priced at INR 1577.54 (USD 20.95), this package is suitable for embedded audio and video streaming, such as content on social media and websites, and comes with unlimited data.
- Stream: Priced at INR 2707.04 (USD 35.95), this package offers unlimited data and supports all streaming protocols, ideal for passengers wanting unhindered access to streaming platforms.
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