How to contact Ryanair
customer service?

The primary way to contact Ryanair customer service is via their call center: +353 15825932. However, during peak call times, turning to direct messaging on social media may yield quicker responses. For detailed discussions of complex issues, sending an e-mail is often the best option.

This guide will empower you with effective tactics to elicit prompt responses from Ryanair customer service. From the ground up, let’s explore your options. Depending on the nature of your query, several channels are at your disposal:

Ryanair contacts

Ryanair ServiceContact Phone Number
Primary customer service+353 15825932
International customer service+35312555212
Reservations
+353 15825932
Frequent flyer program (none)
Refunds+35312555212
Baggage services+35312555212
Lost and found+35312555212
Special assistance+35312555212
Cargo+353 15825932
Pet travel+353 15825932
Customer Relations+35312555212
Phones by countryPhones by city

Automated phone systems are widespread today. Trying to skip their automated menus by saying “agent” (or anything else) can only make your call longer. Instead, state your purpose slowly and clearly to ensure you’re directed to the appropriate queue.

Ryanair international contacts

International customer service can handle your booking just like the main call center. Instead of competing for time with the helpline in Ireland, jump the line by dialing those in other countries — UK, France, Germany, Austria, Spain — for example. Travelers report that the Ryanair support in those countries has much shorter wait times, sometimes just a few minutes.

As a last resort, head for the foreign language-speaking call center. It will help if you are comfortable with that language, but there’s a chance that the hotline staff also speaks English.

Airline CS phone numbers by country
CountryRyanair Phone Number
Austria +43 139508690
Belgium +32 78482130
Findland +35 8753252927
France +33 970019872
Ireland +353 15825932
Italy+39 0230560007
Jerman+49 3080098356
Netherland +31 858880801
Spain +34 872552447
UK+44 1279358395

In 2017, the EU has abolished roaming charges within its territory. If you’re within the EU and you place a call to a Ryanair number located in the EU, it will be priced as domestic call — with a capped cost of 19 cents (plus VAT) per minute.

Ryanair WhatsApp number

Currently, Ryanair does not provide a dedicated WhatsApp number. However, you can use Wi-Fi calling or VoIP services instead of WhatsApp to bypass high roaming charges for international calls to Ryanair numbers.

Wi-Fi calling lets you place phone calls via a Wi-Fi network rather than a cellular network, much like WhatsApp, helping you avoid any roaming charges. Most carriers and smartphones support Wi-Fi calling, but you’ll need to enable it in your phone’s settings. Please note that Wi-Fi calling is restricted in countries like China, Egypt, Oman, Qatar, Saudi Arabia, and UAE.

YouTube video
Wi-Fi calling for beginners: how it works, and why you should care.

VoIP apps like Skype, Viber, Google Voice or Talkatone are another way to call Ryanair international numbers cheaply. In a manner similar to WhatsApp, they tap into the internet to place calls. While not free, these services offer competitively low rates for calls to both landlines and mobile phones. Costs generally range between $0.01 and $0.20 per minute, subject to the country and service provider being called.

Ryanair phone numbers by city

Your regional Ryanair helpline often has more specific knowledge about local airports, regulations, and services. They may be able to provide more detailed and relevant information.

Most agents have good English proficiency. The regional lines will likely have representatives who are also fluent in the local language; if you feel more comfortable communicating in your first language, look for the phone number for your nearest location.

Calling a regional center means you’re likely calling within your time zone — this can make it easier to reach someone during business hours.

Airlines CS phone numbers by city
CityRyanair Phone Number
Amsterdam +31 858880801
Barcelona +34 800000585
Brussels +32 78482130
Dublin+353 15825932
Frankfurt +49 3080098356
Helsinki +35 8753252927
London +44 1279358395
Paris +33 970019872
Rome +39 0230560007
Viena+43 139508690

Third-party apps like DoNotPay can save you time by placing a call and enduring hold times on your behalf. By using tricks, the app tries to get a human on the line quickly (it has built a database of priority customer service numbers). Then it calls you back and connects you to the agent. DoNotPay is a paid service and currently supports US numbers only (expansion to other countries is underway).

Ryanair email address

Reach out to Ryanair at this email address: customerqueries@ryanair.com. This is the primary email address for airline’s customer service, suitable for providing feedback or making inquiries. Alternatively, you can send them an email through the online form.

You can also reach out to one of airline’s local offices. Some of these branches openly share their email addresses online, providing a more localized channel for correspondence.

If you want to send an email to one of Ryanair’s employees, try the popular email format used by many companies: First.Last@ryanair.com. For example, to email Jane Doe who works at the airline, use Jane.Doe@ryanair.com.

Ryanair sales and ticketing offices

Ryanair ticketing and sales offices are often found in major cities and airports. They provide essential services such as ticket reservations, flight rescheduling, cancellations, frequent flyer award tickets, and information about various services offered by the airline. When you encounter a problem with your booking that can’t be resolved online, the sales office is the right place to seek assistance.

Here’s the list of Ryanair offices and regional branches around the world:

[ Airline CS Offices ]
City (Country)Ryanair Office Address / Phone
Ireland

C/O Ryanair Ltd,
Dublin Airport, Dublin, K67NY94

Ryanair live chat (meet Molli)

Ryanair live chat is a fast way to get help from the airline 24/7. It features a simple chatbot Molli that can provide answers to some popular questions and handle common issues. Since it lacks modern A.I. capabilities, for more complex issues, you will be redirected to a live agent — a human customer service representative.

Ryanair Molli bot is a computer program designed to communicate with people via messages on online chats. It is a virtual assistant, instantly, untiredly responding to customers’ inquiries 24/7. The quality of answers is quite satisfactory for popular questions and common problems such as flight reservations, ticket changes, flight status checks, purchasing an extra baggage, or even getting a refund.

Being just a simple, automated software, Molli bot can’t solve all the problems though. When faced with complex queries that it can’t tackle, it will seamlessly connect you with the live agent, an actual Ryanair support representative. If you want to skip the conversation with a bot entirely, use phrases like “speak with a human” or “talk to a live agent” — they will usually trigger the transfer.

To access the Ryanair webchat and talk to a live agent, visit the airline’s website.

For security reasons, live chat agents cannot proces sensitive payment information. To make purchases (like ticket changes or additional baggage), you’ll be redirected to a secure payment portal or advised to call Ryanair directly.

Feedback: How to file a formal complaint?

To formally lodge a complaint with Ryanair, begin by using the carrier’s designated feedback channels. Detailed instructions for reporting problems can be found on their official website. Retain all pertinent documents — boarding passes, receipts, tickets, and email correspondences — as they may be needed to support your case.

To file a formal complaint, you can use the online form on the ryanair.com website, send email the the Customer Relations department directly: customerqueries@ryanair.com. Remember to include the necessary details, clearly stating the nature of your complaint. Ryanair will reply to your complaint within a few working days.

For direct, pesonal assistance, passengers wishing to share their feedback or discuss encountered issues can speak to a representative by dialing +35312555212.

If your complaint isn’t addressed satisfactorily, you may escalate it by writing a detailed letter outlining your complaint and the resolution you seek. Send it to this postal address:


Ryanair Customer Service Department
PO Box 11451
Swords
Co. Dublin
Ireland

If all else fails, email the CEO. Write a polite complaint email briefly explaining your situation and kindly requesting their assistance. While the CEO may not personally respond, their team usually takes prompt action. Often, the outcome can be even better than what you had hoped for. Use services like Hunter.io or Spokeo to find the email address of the Ryanair CEO.

Premium hotline

Many airlines offer premium phone numbers as a special perk to their high-tier and frequent flyer members. These priority hotlines allow to bypass the typical call center queue, ensuring quicker resolution of passenger’s inquiries. However, in the case of Ryanair, which does not have a frequent flyer program in place, there is no provision of a premium phone number.

But there’s a silver lining: in today’s digital age airlines are becoming increasingly responsive to concerns raised through social media. While this might not guarantee a “premium” experience, you can try to reach out to Ryanair on their social media platforms — this can often result in quicker responses.

If you find yourself already at the airport, consider seeking aid from an airline agent at the Ryanair lounge. Their team is often capable of addressing same-day issues or can offer you a direct airport line, bypassing the queue. However, ensure you’re eligible for lounge access beforehand, as it’s generally reserved for top-tier frequent flyer members.

Business Class contact number

Several airlines offer premium, dedicated phone lines exclusively for their Business Class passengers — recognizing the investment they make when they opt for a higher level of comfort.

However, Ryanair does not offer a dedicated phone number for Business Class customers. Instead, they can contact the airline’s general customer service line. Although this might involve some waiting, the airline prioritizes assisting their high-tier customers as quickly as possible.

Contacting Ryanair on social media

Getting phone help from Ryanair often means long waits. So here’s our advice: before calling the helpline, try to get a quick fix by contacting them via social media — Facebook, Twitter. Many travelers are reporting that they get a faster response there. Most large airlines have teams of social media specialists; in our experience, it’s the easiest way to resolve an issue.

Craft a concise and polite message explaining your issue or inquiry. Include relevant details like your booking reference or flight information. If you don’t hear back within a reasonable timeframe, send a follow-up message.

Use this trick to contact the airline faster: mention @Ryanair in a tweet about your issue. Ryanair team will often notice it immediately and provide an answer. It’s a method we recommend if your issue is particularly urgent.

Contact the airline faster: (Ryanair Twitter)

FAQ

What is Ryanair urgent/emergency phone number?

In case of an emergency related to the Ryanair flight call this number: +353 15825932 (hotline in Ireland). If you are in a different country, refer to the "International Phone Numbers" section on this page for your local contact. These are the general customer service phone numbers as Ryanair does not provide a separate number for emergency situations. However, the airline representatives will be able to assist you with urgent issues such as flight cancellation, ticket changes, lost passport, etc. If phone lines are busy, initiate simultaneous conversations through Twitter DM (@Ryanair) and Facebook Messenger to increase your chances of a prompt response.

Missed Ryanair flight contact number

If you think you're going to miss a flight, call Ryanair immediately at +35312555212. The sooner your airline knows that you'll be late, the more options it has to fix it. Ryanair often charges you for a new ticket if you miss a flight, but there are important exceptions. To find out if you qualify, you need to act fast. Calling the airline ASAP can significantly increase your chances of getting rebooked on the next flight at no additional charge.

What is the location and contact for head office?

Ryanair’s head office is located in Dublin, Ireland:

C/O Ryanair Ltd Corporate Head Office,
Dublin Airport,
Dublin K67NY94,
Ireland
Phone: +353 1 9451212

Ryanair HQ (headquarters, head office, corporate office) serves as the principal business hub for the airline, its center of planning, coordination, and execution. The head office manages most of the airline's national functions, including finance, legal affairs, human resources, and marketing. It is also the central workspace for Ryanair's executive team, including the CEO, CFO, and key managerial staff. The headquarters oversees all other offices and branches, which report back to this 'nerve center' of operations.

How to call Ryanair from overseas?

Ryanair can be contacted from overseas by dialing their international customer service number: +35312555212. If you're calling from a country other than Ireland, you will need to dial your country's exit code (international dialing prefix) before the number. For example, if you're calling from the UK, the exit code is 00, so you would dial 00 +35312555212. Please note that call charges may apply depending on your service provider and the specific plan you are on.

How to call Ryanair from USA?

Passengers in USA can contact Ryanair by dialing this customer service phone number: +35312555212.

How to call Ryanair from Ireland?

If you're in Ireland and need to reach out to Ryanair, call its hotline: +353 15825932.

How to call Ryanair from UK?

To call Ryanair from UK, dial +44 1279358395. Follow the voice prompts to get in touch with the correct airline's department or its representative. This line is equipped to handle a range of inquiries — including reservations, flight information, customer service, and more.

What is Ryanair reservations phone number?

The main phone number for Ryanair reservations is +353 15825932. If you require assistance with your flight ticket, you can also call the airline's regional call center or local ticketing office. Please note that the company may charge an additional fee for reservations made over the phone.

How can I rebook my Ryanair plane ticket?

To rebook your flight with Ryanair, first review their current conditions and policies, as these occasionally change. Then contact their main call center at +353 15825932. It's recommended to consult the rebooking with an airline representative as it enables you to discuss changes to your itinerary and explore all available flight options in detail. Be aware that rebooking may incur a fee.

What languages are spoken by Ryanair representatives?

Ryanair representatives are well-versed in multiple languages — catering to the languages commonly used by their passengers. English is widely spoken across all call centers (as it's the airline's primary language), as well as English, Spanish, French, and German. Regional or country-specific hotlines always have representatives fluent in local languages.

Why is Ryanair customer service so bad now?

Several factors play into this perception: 1) Ryanair is handling high volumes of passengers daily — during peak travel times, this can strain customer service resources; 2) Cost-cutting measures can result in fewer representatives available; 3) Outsourcing hotlines to third-party providers, sometimes overseas, can lead to time zone discrepancies; 4) Relying more on automated systems may be frustrating for Ryanair customers with complex issues. 5) Airline may neglect improving wait times, believing that despite any customer service shortcomings there's always another customer willing to buy a ticket.

Appendices

Additional contacts. Source: Ryanair.

Ryanair phone numbers by country
CountryRyanair Phone Number
Croatia+38517776222
Czech Republic+420228889699
Greece+302821888060
Hungary+3652808467
Lithuania+37052143991
Norway+47 23500307
Poland+48 221522000
Portugal+351210604057
Romania+40316318946
Slovakia+421232111813
Sweden+46 103340306
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Ryanair phone numbers by cities
CountryRyanair Phone Number
Athen+302821888060
Lisbon+351210604057
Budapest+3652808467
Vilnius+37052143991
Zagreb+38517776222
Bucharest+40316318946
Prague+420228889699
Bratislava+421232111813
Stockholm+46 103340306
Oslo+47 23500307
Warsaw+48 221522000
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