Through the lens of AI
Online reviews from passengers are invaluable for determining if Kuwait Airways is the right choice for you. However, manually sifting through countless reviews can be incredibly time-consuming and impractical.
As AI excels at quickly processing large volumes of data, we’re adopting it as a tool for sentiment analysis. It detects the emotional tone in Kuwait Airways reviews, and quickly gauges travelers’ opinions on the airline’s offerings. We summarize them into concise and informative snippets to help you understand how other travelers feel about Kuwait Airways.





Is Kuwait Airways
a low-cost (budget) airline?
No, Kuwait Airways is not a budget airline but a traditional, full-service carrier. It is one of the largest airlines in Kuwait, and it offers a broad spectrum of services that distinguish it from budget airlines. These include free checked baggage, complimentary meals and beverages (even in Economy), on-board amenities (blankets, pillows, sometimes noise-cancelling headphones) on long-haul flights, and a wide range of in-flight entertainment.
Furthermore, Kuwait Airways provides multiple travel classes, such as Economy, Business, First — each with varying levels of comfort, space, and amenities. In contrast, budget airlines typically offer only Economy class with minimal benefits.
Passenger reviews
An overview of the passenger experience on Kuwait Airways — encompassing both the strengths and weaknesses as reported by travelers:
Strengths
- Friendly and efficient staff: Kuwait Airways staff are known for being friendly and efficient. Passengers often comment on how helpful and accommodating the staff is, even when dealing with flight delays or cancellations.
- Comfortable seats: Aircraft seats are comfortable and spacious, even in economy class. Passengers also appreciate the fact that the seats have adjustable headrests and footrests.
- Excellent food and beverage service: The airline offers a wide variety of food and beverage options, both economy class and business class.
Weaknesses
- Limited in-flight entertainment options: Kuwait Airways’ in-flight entertainment system offers a limited selection of movies, TV shows, and music.
- Aircraft cleanliness: Some passengers have complained about the cleanliness of Kuwait Airways’ aircraft. These complaints are often related to long-haul flights.
- Delayed and canceled flights: The airline has a history of delayed and canceled flights.
Passenger's experience
Drawing from a diverse array of passenger feedback, this is what it's truly like to fly with Kuwait Airways. Learn about the airline class of service, seating choices and comfort, baggage policies, Wi-Fi, and ticket flexibility.
What can I expect when flying with Kuwait Airways?
When you fly with Kuwait Airways, you can expect a comfortable journey with spacious seating, adjustable amenities, and an efficient, helpful crew.
The airline also offers an array of culinary delights with a diverse menu and a wide range of beverages. Passengers can stay entertained with an extensive selection of movies, TV shows, and music, as well as onboard Wi-Fi connectivity. Furthermore, Kuwait Airways is known for its strong safety record, consistently maintaining high safety standards for its passengers.
What are the seating options?
Kuwait Airways offers a range of seating options across various classes:
- Economy Class: Offers a comfortable seating arrangement with generous legroom.
- Business Class: Provides a more spacious and comfortable seating arrangement with wider seats that recline further.
- Royal & First Class: Offers a superior level of comfort with flat-bed seats and additional privacy.
Seating options may vary depending on the specific aircraft and route, so it’s always a good idea to check the specific details of your flight at the time of booking.
Is Kuwait Airways economy comfortable?
Yes, Kuwait Airways’ Economy Class is generally considered comfortable.
Passengers often comment on the generous legroom and spacious seating arrangement. The seats are designed with adjustable headrests for increased comfort during long-haul flights. Keep in mind that comfort can be subjective and individual experiences may vary.
What is the baggage allowance?
Kuwait Airways’ baggage allowance was as follows:
Economy Class:
- Checked baggage: Up to 23 kg
- Hand baggage: Up to 7 kg
Business Class:
- Checked baggage: Up to 32 kg
- Hand baggage: Up to 11 kg
Royal & First Class:
- Checked baggage: Up to 32 kg
- Hand baggage: Up to 11 kg
Does Kuwait Airways have Wi-Fi?
Kuwait Airways does offer in-flight Wi-Fi on select flights and aircraft. However, the availability and quality of the Wi-Fi can depend on the specific flight route and aircraft type.
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User Review
4.1 (681 votes)Kuwait Airways reviews
We asked AI to go through thousands of online reviews about Kuwait Airways and give you a clear, fair idea of what other travelers think about the airline. The AI puts together thousands of different passenger experiences to accurately describe the airline’s quality and performance. You save time spent on reading myriads of reviews published on tens of different websites.
This is an unbiased overview of general public opinion, where the review of just one person doesn’t sway the result. Please note that it is still an experimental feature.
About the author

Maksim Koval
Aviation industry expert, digital editor at Tiket2 since 2010, and the pioneering founder of the Air Traveler Club.
Maksim is a Bali-based seasoned travel writer, avid flyer, tinkerer, photographer, motorbiker, animal lover, and the truest evangelist of the company. His dedication to providing valuable insights and engaging content has established him as a trusted voice in the industry.
You can contact him via email at maksim[at]tiket2.com.