Through the lens of AI
Online reviews from passengers are invaluable for determining if Go First is the right choice for you. However, manually sifting through countless reviews can be incredibly time-consuming and impractical.
As AI excels at quickly processing large volumes of data, we’re adopting it as a tool for sentiment analysis. It detects the emotional tone in Go First reviews, and quickly gauges travelers’ opinions on the airline’s offerings. We summarize them into concise and informative snippets to help you understand how other travelers feel about Go First.
Join 80,000 savvy travelers.
Start saving 40%–80% on flights.
- Amazing deals to 200+ destinations in Asia
- Departures from US, Canada, Australia, Europe, Asia
- Regional routes within Asia included
- Each deal is 40%–80% cheaper than the regular price
Is Go First
a low-cost (budget) airline?
Yes, Go First is a budget airline. Go First is referred to as a LCC (low-cost carrier) due to its business model which is focused on offering basic air transportation services at the lowest possible cost.
The low-cost model has a few key characteristics that distinguish Go First from traditional full-service carriers (FCC). The Indian airline predominantly operates short to medium-haul flights, and it adopts a high-density seating configuration in its aircraft to maximize passenger numbers and revenue per flight. Go First also offers an “unbundled” fare structure, where the base fare usually only includes the seat and a small personal item. Additional services such as checked luggage, seat selection, extra legroom, and in-flight meals may be available but incur extra charges.
These strategies allow Go First to keep operating costs low. The savings are then passed on to passengers in the form of lower ticket prices, hence earning it the label of a budget airline.
Passenger reviews
An overview of the passenger experience on Go First — encompassing both the strengths and weaknesses as reported by travelers:
Strengths
- On-time performance: Go First excels in punctuality. Their dedication to maintaining flight schedules is highly lauded by passengers, resulting in reduced travel stress and enhanced passenger satisfaction.
- Affordability: The budget-friendly pricing of Go First’s airfares consistently receives positive reviews.
- Customer service: The airline’s customer service is often praised, with passengers appreciating the professionalism and courteousness of Go First’s crew members.
Weaknesses
- Limited in-flight amenities: Go First, while efficient, often faces criticism for its sparse in-flight services. The lack of onboard Wi-Fi and limited entertainment options can make long journeys feel longer.
- Inconsistent experience: Some passengers report variance in their travel experience across different flights, pointing to potential inconsistency in service standards.
- Baggage handling: Complaints about baggage handling surface in reviews. Issues range from delays in baggage delivery to mishandling, which, while not endemic to Go First, do cause some concern among passengers. Always consider insurance for your valuable items when flying.
Passenger's experience
Drawing from a diverse array of passenger feedback, this is what it's truly like to fly with Go First. Learn about the airline class of service, seating choices and comfort, baggage policies, Wi-Fi, and ticket flexibility.
What can I expect when flying with Go First?
When you board a Go First flight, expect a commitment to punctuality, underlining their “on-time, every time” mantra. Economy seats, while not spacious, are comfortable with standard legroom. Their ‘Go Business’ class offers more space, priority services, and complimentary meals.
In-flight amenities vary, depending on the route and class of service, but basic facilities like overhead bins, restroom access, and drink services are standard. Note that onboard Wi-Fi isn’t typically available.
What are the seating options?
Go First primarily features two seat categories: Economy and ‘Go Business‘. Economy, providing basic comfort, comes with adequate legroom, designed for the average traveler. For a premium experience, ‘Go Business’ is your choice.
Not only does it proffer extra space, but priority services too, making it a luxury even in the clouds. Be aware, seating varies depending on the aircraft type and route, so we recommend checking your specific flight for the most accurate details.
Is Go First economy comfortable?
Comfort in Go First’s Economy class tends to be subjective, depending on individual expectations. The seats are relatively cozy by industry standards but with limited legroom and recline. While they don’t allow you to stretch out completely, they offer sufficient comfort for the average traveler on medium-haul flights.
However, if you’re planning a long-haul journey or require more room, you might want to consider an upgrade to their ‘Go Business’ class, which provides additional amenities and space. Check your specific flight for precise details.
What is the baggage allowance?
For Go First, the baggage policy is quite clear-cut. On domestic flights, they permit 15 kg of checked luggage and a cabin bag of up to 7 kg. If you’re flying internationally, the policy changes: you’re usually allowed 20 kg of checked baggage, though this weight limit might vary depending on your destination.
Confirming the precise allowance for your route in advance is essential to circumvent unexpected complications. Extra baggage comes at additional costs, so pack judiciously if you’re on a budget. Travel smart and check your limits before you jet off.
Does Go First have Wi-Fi?
As of now, Go First does not offer onboard Wi-Fi on their flights. Connectivity in the air can be a major boon for travelers, but unfortunately, it’s not a feature Go First provides. Though they’re consistently working on improving passenger experience, current passengers should prepare for an offline journey.
Say goodbye
to expensive airfares!
Save 40-80% on flights — explore SuperDeals from hundreds of departure cities across the globe.
