Through the lens of AI
Online reviews from passengers are invaluable for determining if Frontier Airlines is the right choice for you. However, manually sifting through countless reviews can be incredibly time-consuming and impractical.
As AI excels at quickly processing large volumes of data, we’re adopting it as a tool for sentiment analysis. It detects the emotional tone in Frontier Airlines reviews, and quickly gauges travelers’ opinions on the airline’s offerings. We summarize them into concise and informative snippets to help you understand how other travelers feel about Frontier Airlines.





Is Frontier Airlines
a low-cost (budget) airline?
Yes, Frontier Airlines is a budget airline. Frontier Airlines is referred to as a LCC (low-cost carrier) due to its business model which is focused on offering basic air transportation services at the lowest possible cost.
The low-cost model has a few key characteristics that distinguish Frontier Airlines from traditional full-service carriers (FCC). The American airline predominantly operates short to medium-haul flights, and it adopts a high-density seating configuration in its aircraft to maximize passenger numbers and revenue per flight. Frontier Airlines also offers an “unbundled” fare structure, where the base fare usually only includes the seat and a small personal item. Additional services such as checked luggage, seat selection, extra legroom, and in-flight meals may be available but incur extra charges.
These strategies allow Frontier Airlines to keep operating costs low. The savings are then passed on to passengers in the form of lower ticket prices, hence earning it the label of a budget airline.
Passenger reviews
An overview of the passenger experience on Frontier Airlines — encompassing both the strengths and weaknesses as reported by travelers:
Strengths
- Low-cost airline: Frontier offers extremely cheap domestic flights, making it a good choice for budget travelers.
- New airplanes: They operate a fleet that is under 4 years old, contributing to fuel efficiency and a reduced carbon footprint.
- Discount den membership: Provides access to lower fares and benefits like ‘kids fly free’.
Weaknesses
- No in-flight Entertainment or Wi-Fi: Lack of these amenities to keep flight prices low.
- Additional fees: Charges for carry-on bags and other extras.
- Customer complaints: Issues with customer service and baggage handling.
Passenger's experience
Drawing from a diverse array of passenger feedback, this is what it's truly like to fly with Frontier Airlines. Learn about the airline class of service, seating choices and comfort, baggage policies, Wi-Fi, and ticket flexibility.
What can I expect when flying with Frontier Airlines?
When flying with Frontier Airlines, expect a no-frills, budget-friendly experience.
As a low-cost carrier, Frontier focuses on affordable travel, offering very inexpensive flight options. The main cabin class is basic, with options to pay extra for added comfort like Stretch Seating. Expect additional charges for services including carry-on and checked bags, as well as for in-flight refreshments. In-flight entertainment and Wi-Fi are not standard offerings, so plan to bring your own entertainment. Frontier is a practical choice for cost-conscious travelers willing to prioritize savings over additional amenities and luxuries.
What are the seating options?
Frontier Airlines primarily operates with an economy class configuration, but within this, they offer two seating choices:
- Standard Economy Seats: The basic seating option, provides essential comfort with minimal amenities.
- Stretch Seating: An upgrade within the economy class, offering additional legroom for enhanced comfort during the flight.
Is Frontier Airlines economy comfortable?
Frontier Airlines’ economy class is known for being basic and functional, aligning with its low-cost model.
The seats are relatively tight in terms of legroom and space, as the airline maximizes seating to keep fares low. While comfort may not match higher-priced airlines, Frontier’s economy class is suitable for short-haul flights or budget-conscious travelers. Options like Stretch Seating provide extra legroom for an additional cost.
Overall, comfort in Frontier’s economy is adequate for the price, but travelers seeking more space might consider upgrading to Stretch Seating for a better experience.
What is the baggage allowance?
Frontier Airlines’ baggage allowance typically includes:
Carry-On Baggage:
- One personal item is free (purse, briefcase, laptop bag).
- Additional fees for larger carry-on bags.
Checked Baggage:
- Fees apply for all checked bags.
- Size and weight limits: 62 linear inches (length + width + height) and 50 pounds (23 kg).
Does Frontier Airlines have Wi-Fi?
Frontier Airlines did not offer Wi-Fi on its flights.
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User Review
4.1 (681 votes)Frontier Airlines reviews
We asked AI to go through thousands of online reviews about Frontier Airlines and give you a clear, fair idea of what other travelers think about the airline. The AI puts together thousands of different passenger experiences to accurately describe the airline’s quality and performance. You save time spent on reading myriads of reviews published on tens of different websites.
This is an unbiased overview of general public opinion, where the review of just one person doesn’t sway the result. Please note that it is still an experimental feature.
About the author

Maksim Koval
Aviation industry expert, digital editor at Tiket2 since 2010, and the pioneering founder of the Air Traveler Club.
Maksim is a Bali-based seasoned travel writer, avid flyer, tinkerer, photographer, motorbiker, animal lover, and the truest evangelist of the company. His dedication to providing valuable insights and engaging content has established him as a trusted voice in the industry.
You can contact him via email at maksim[at]tiket2.com.