Through the lens of AI
Online reviews from passengers are invaluable for determining if Egyptair is the right choice for you. However, manually sifting through countless reviews can be incredibly time-consuming and impractical.
As AI excels at quickly processing large volumes of data, we’re adopting it as a tool for sentiment analysis. It detects the emotional tone in Egyptair reviews, and quickly gauges travelers’ opinions on the airline’s offerings. We summarize them into concise and informative snippets to help you understand how other travelers feel about Egyptair.
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Is Egyptair
a low-cost (budget) airline?
No, Egyptair is not a budget airline but a traditional, full-service carrier. It is one of the largest airlines in Egypt, a member of the Star Alliance, and it offers a broad spectrum of services that distinguish it from budget airlines. These include free checked baggage, complimentary meals and beverages (even in Economy), on-board amenities (blankets, pillows, sometimes noise-cancelling headphones) on long-haul flights, and a wide range of in-flight entertainment.
Furthermore, Egyptair provides multiple travel classes, such as Economy, Business — each with varying levels of comfort, space, and amenities. In contrast, budget airlines typically offer only Economy class with minimal benefits.
Passenger reviews
An overview of the passenger experience on Egyptair — encompassing both the strengths and weaknesses as reported by travelers:
Strengths
- Extensive route network: Egypt Air is often praised for its wide coverage, especially in Africa and the Middle East, allowing passengers to travel to a variety of destinations conveniently.
- Cultural hospitality: Passengers frequently commend the warm, culturally rich hospitality offered by the airline’s staff, reflecting the traditional Egyptian warmth and friendliness.
- Competitive pricing: Many reviews highlight Egypt Air’s competitive pricing, especially considering it is a full-service airline, offering good value for the services provided.
Weaknesses
- Inconsistent onboard experience: A common criticism is the inconsistency in the quality of in-flight services, including meals and entertainment options, which can vary significantly between flights.
- Aircraft maintenance: Some passengers have expressed concerns over the maintenance and age of the aircraft, noting that certain planes feel outdated compared to more modern fleets.
- Customer service issues: Reviews frequently mention challenges with customer service, both on the ground and in the air, with some passengers facing difficulties in communication and responsiveness.
Passenger's experience
Drawing from a diverse array of passenger feedback, this is what it's truly like to fly with Egyptair. Learn about the airline class of service, seating choices and comfort, baggage policies, Wi-Fi, and ticket flexibility.
What can I expect when flying with Egyptair?
Flying with Egypt Air, passengers can anticipate a full-service experience, characterized by complimentary in-flight amenities, including meals and entertainment.
The airline stands out for its extensive network, particularly in Africa and the Middle East, and is renowned for its culturally-rich hospitality, reflective of traditional Egyptian warmth. However, the quality of in-flight comfort and entertainment can vary, with some aircraft showing signs of aging. While customer service experiences are mixed, with occasional communication challenges reported, the airline is generally appreciated for its competitive pricing.
What are the seating options?
Egypt Air offers a range of seating options to cater to the varying needs and preferences of passengers:
- Best Fare (Economy Class): This is the standard seating option, providing essential comfort and amenities. Seats in Economy Class are designed to offer a balance of comfort and affordability. Passengers receive complimentary meals and beverages, along with access to in-flight entertainment.
- Business Class: Offering a more premium experience, Business Class seats are more spacious, often reclining further and providing additional legroom. Passengers in this class enjoy enhanced meal services, a higher level of personal service, and access to lounges at various airports.
Is Egyptair economy comfortable?
Egypt Air’s Economy Class offers a level of comfort that is generally in line with what can be expected from a full-service international airline.
The seats are designed to provide a balance of comfort and affordability, with adequate legroom and seat pitch for the average traveler. In-flight, passengers are provided with complimentary meals and beverages, which are typically reflective of both international and regional cuisines. The in-flight entertainment system includes a variety of options, though the selection and modernity can vary depending on the aircraft.
What is the baggage allowance?
Egypt Air’s baggage allowance is structured as follows:
Economy Class:
- Checked Baggage: Generally, passengers are allowed one piece, with a weight limit of up to 23 kg (50 lbs).
- Hand Baggage: Typically, one piece of hand luggage is allowed, weighing up to 8 kg (17 lbs).
- Personal Item: In addition to hand luggage, a small personal item like a laptop bag or purse is usually permitted.
Business Class:
- Checked Baggage: Business Class passengers are often allowed two pieces of checked luggage, each with a weight limit of up to 32 kg (70 lbs).
- Hand Baggage: The allowance for hand luggage is usually two pieces, each weighing up to 8 kg (17 lbs).
- Personal Item: Similar to Economy, a small personal item is also allowed alongside the hand luggage.
Does Egyptair have Wi-Fi?
Yes, Egypt Air provides Wi-Fi on some of its flights, especially on newer aircraft and select long-haul routes.
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