Through the lens of AI

Online reviews from passengers are invaluable for determining if airBaltic is the right choice for you. However, manually sifting through countless reviews can be incredibly time-consuming and impractical.

As AI excels at quickly processing large volumes of data, we’re adopting it as a tool for sentiment analysis. It detects the emotional tone in airBaltic reviews, and quickly gauges travelers’ opinions on the airline’s offerings. We summarize them into concise and informative snippets to help you understand how other travelers feel about airBaltic.

Airline ratings and reviews from Skytrax
Airline ratings and reviews from Tripadvisor
Airline ratings and reviews from Kayak
Airline ratings and reviews from Trustpilot

Passenger reviews

An overview of the passenger experience on airBaltic — encompassing both the strengths and weaknesses as reported by travelers:

Strengths

Weaknesses

Passenger's experience

Drawing from a diverse array of passenger feedback, this is what it's truly like to fly with airBaltic. Learn about the airline class of service, seating choices and comfort, baggage policies, Wi-Fi, and ticket flexibility.

What can I expect when flying with airBaltic?

When flying with airBaltic, you can expect a seamless and enjoyable travel experience from start to finish.

Passengers consistently praise airBaltic for its exceptional service, punctuality, and commitment to customer satisfaction. From the moment you step onboard, you’ll be greeted by a friendly and professional cabin crew who go above and beyond to ensure your comfort and well-being throughout the journey.

The airline’s dedication to maintaining high operational efficiency means you can rely on airBaltic to adhere to schedules, providing a stress-free and smooth travel experience.

What are the seating options?

airBaltic offers a range of seating options to suit various preferences and budgets. You’ll find comfortable and well-designed seating arrangements, whether you choose economy class, business class, or premium economy (available on select routes).

With carefully designed seat configurations, ample legroom, and adjustable headrests, you can relax and enjoy your flight in a cozy environment.

Is airBaltic economy comfortable?

In terms of comfort, airBaltic understands the importance of providing a pleasant journey for passengers in economy class.

While the exact level of comfort may vary depending on the aircraft type and route, airBaltic strives to ensure that passengers feel at ease throughout their flight. Comfortable seating, thoughtful cabin ambiance, and attentive service contribute to a positive and enjoyable experience for economy-class travelers.

What is the baggage allowance?

airBaltic’s baggage allowance varies depending on the fare type, route, and destination.

  • Green: 1 piece (55x40x23 cm) + 1 personal item (30x40x10 cm) 23 kg per bag, max. 32 kg
  • Green Plus: 1 piece (55x40x23 cm) + 1 personal item (30x40x10 cm) 23 kg per bag, max. 32 kg
  • Classic: 1 piece (55x40x23 cm) + 1 personal item (30x40x10 cm) 23 kg per bag, max. 32 kg
  • Business: 2 pieces (55x40x23 cm) + 1 personal item (30x40x10 cm) 46 kg per bag, max. 69 kg

 

Does airBaltic have Wi-Fi?

Keeping up with the demands of modern travelers, airBaltic offers Wi-Fi connectivity on select flights. This allows passengers to stay connected and productive during their journey.

Whether you need to catch up on work, browse the internet, or stay in touch with loved ones, the availability of onboard Wi-Fi ensures that you can stay connected at 35,000 feet. However, it’s recommended to check the specific availability of Wi-Fi on your flight, as it may vary depending on the aircraft and route.