Through the lens of AI
Online reviews from passengers are invaluable for determining if Air Malta is the right choice for you. However, manually sifting through countless reviews can be incredibly time-consuming and impractical.
As AI excels at quickly processing large volumes of data, we’re adopting it as a tool for sentiment analysis. It detects the emotional tone in Air Malta reviews, and quickly gauges travelers’ opinions on the airline’s offerings. We summarize them into concise and informative snippets to help you understand how other travelers feel about Air Malta.
Join 80,000 savvy travelers.
Start saving 40%–80% on flights.
- Amazing deals to 200+ destinations in Asia
- Departures from US, Canada, Australia, Europe, Asia
- Regional routes within Asia included
- Each deal is 40%–80% cheaper than the regular price
Is Air Malta
a low-cost (budget) airline?
No, Air Malta is not a budget airline but a traditional, full-service carrier. It is one of the largest airlines in Malta, a member of the Star Alliance, and it offers a broad spectrum of services that distinguish it from budget airlines. These include free checked baggage, complimentary meals and beverages (even in Economy), on-board amenities (blankets, pillows, sometimes noise-cancelling headphones) on long-haul flights, and a wide range of in-flight entertainment.
Furthermore, Air Malta provides multiple travel classes, such as Economy, Premium Economy, Business — each with varying levels of comfort, space, and amenities. In contrast, budget airlines typically offer only Economy class with minimal benefits.
Passenger reviews
An overview of the passenger experience on Air Malta — encompassing both the strengths and weaknesses as reported by travelers:
Strengths
- Efficient booking and check-in process: The booking and check-in process with Air Malta receives consistent commendations from passengers. This can be attributed to their streamlined and intuitive online interface that expedites these tasks, combined with their presence at the airport where their staff proves to be prompt, helpful, and professional.
- Crew friendliness and language skills: One key element that sets Air Malta apart from its competitors is its in-flight crew’s commendable friendliness and language capabilities. Passengers have lauded the staff’s genuine warmth, attentiveness, and ability to communicate in multiple languages, ensuring the needs of diverse passengers are met.
- Comfortable seating: The aircraft seating comfort in Air Malta’s fleet is highly regarded by its passengers. With ample legroom and well-maintained, clean cabin environments, passengers enjoy their journeys.
Weaknesses
- Inconsistent onboard entertainment and Wi-Fi: Although Air Malta does offer onboard entertainment and Wi-Fi, reviews indicate that the quality and availability of these services can be inconsistent. Some passengers have encountered limited entertainment options or found the Wi-Fi connectivity unstable, detracting from their in-flight experience, particularly on long-haul flights.
- Food and beverage offerings: The airline’s food and beverage options have received mixed reviews from passengers. While some passengers are satisfied with the variety and quality of the meals and beverages on offer, others have suggested room for improvement, particularly regarding the taste, presentation, and options available on long-haul flights.
- Customer support: Although the airline’s customer support team is generally competent and professional, there have been suggestions for improvement regarding response time and communication quality. Some passengers have expressed dissatisfaction with the time it takes for their queries and concerns to be addressed and with the level of resolution provided.
Passenger's experience
Drawing from a diverse array of passenger feedback, this is what it's truly like to fly with Air Malta. Learn about the airline class of service, seating choices and comfort, baggage policies, Wi-Fi, and ticket flexibility.
What can I expect when flying with Air Malta?
When you fly with Air Malta, you essentially sign up for an authentic taste of Maltese hospitality in the skies.
The airline is known for delivering a comfortable and pleasant travel experience with its dedicated services encompassing meals, duty-free shopping for retail therapy enthusiasts, and an in-flight magazine loaded with interesting content for those who enjoy a good read while soaring above the clouds.
What are the seating options?
Air Malta has two primary seating options at your disposal: Economy Class and Business Class.
For Economy Class passengers, there’s a buy-on-board menu that caters to their gastronomic needs.
On the other hand, if you choose to fly Business Class, you get to revel in an array of complimentary services that include the convenience of priority check-in, the luxury of accessing the lounge, a generous increase in baggage allowance, and an enhanced meal service that brings a plethora of culinary delights to your seat.
Is Air Malta economy comfortable?
As for the comfort level in the Economy Class of Air Malta, it is generally considered reasonable. The seats come with a pitch between 30 and 31 inches, which ensures adequate space and comfort, particularly for short-haul flights. If you desire a higher level of comfort, you can pre-book extra legroom seats, albeit for an additional fee.
What is the baggage allowance?
When it comes to baggage allowance, Air Malta has a specific policy in place. Passengers are allowed to bring along one piece of hand luggage weighing up to 10kg and an additional personal item. As for checked baggage, the allowance largely depends on the fare chosen.
The ‘Simply Fly’ fare does not include free checked baggage, while the ‘Best Value’ fare allows you one checked bag weighing up to 23kg. The ‘Spoil Yourself‘ fare is the most generous, permitting two checked bags each weighing up to 23kg. If your luggage exceeds the stipulated weight limit, you would be required to pay an additional fee.
Does Air Malta have Wi-Fi?
Air Malta currently does not offer Wi-Fi onboard their flights. However, their latest Airbus A320neo aircraft are equipped with Wi-Fi facilities, and the airline plans to start providing inflight Wi-Fi services soon.
Say goodbye
to expensive airfares!
Save 40-80% on flights — explore SuperDeals from hundreds of departure cities across the globe.
